- SAIC (Washington, DC)
- **Description** SAIC is seeking an experienced ServiceNow and ITSM Manager to join our team supporting a US government agency in the National Capital Region. ... As a Manager of the Configuration and Asset Management team, you...role in ensuring the configuration and optimization of our ServiceNow platform to support various modules and capabilities including… more
- Marriott (Bethesda, MD)
- …technical analysts, and stakeholders of the platform. This role will report to the Sr. Manager for the ServiceNow IT Asset Management function and sit within the ... minimum of: + 5+ years of hands-on experience with ServiceNow ITAM, ITOM and/or ITSM + 2+ years' experience gathering, analyzing, and communicating requirements… more
- ServiceNow, Inc. (District Of Columbia, DC)
- At ServiceNow , our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways ... else can for our customers and communities. By joining ServiceNow , you are part of an ambitious team of...dealing with technical support teams + Fundamental understanding of ITSM in enterprise environments and global deployments + Comfortable… more
- TEKsystems (Hanover, MD)
- …ServiceNow . The Solution Architect will be capable of creating solutions for core ServiceNow modules such as ITSM independently but will work with experienced ... The Solution Architect works as a team member along with the Project Manager , Technical Architect and supporting team members to deliver the complete solution for… more
- General Dynamics Information Technology (Rosslyn, VA)
- …special projects, conducting system audits, and more. + Responsible for configuring the ServiceNow ITSM tool to align with business practices, customer feedback, ... experience **US Citizenship Required:** Yes **Job Description:** Help Desk Manager The Help Desk Manager will provide...to ensure configuration changes, enhancements, and fixed to the ServiceNow ITSM tool. WHAT YOU'LL NEED TO… more
- Cayuse Holdings (Washington, DC)
- …yrs experience supporting the implementation, administration, configuration, and/or development with ServiceNow ITSM application suite. + 4+ yrs experience with ... hands-on implementation and support experience with ServiceNow ITSM application suite + 4+ yrs...Excel, PowerPoint, Teams, and SharePoint. **Reports to** **:** Program Manager **Working Conditions** + Professional remote office environment +… more
- Cayuse Holdings (Washington, DC)
- …yrs experience supporting the implementation, administration, configuration, and/or development with ServiceNow ITSM application suite. + 2+ yrs experience with ... hands-on implementation and support experience with ServiceNow ITSM application suite + 2+ yrs...Excel, PowerPoint, Teams, and SharePoint. **Reports to** **: Program Manager ** **Working Conditions** + Professional remote office environment +… more
- Akin Gump Strauss Hauer & Feld LLP (Washington, DC)
- …as needed to resolve incidents + Create and maintain custom and standard reports within ServiceNow + Support the ITSM team in growing ITIL solution areas by ... department, reporting directly to the IT Service and Process Manager . The role can reside in the Dallas or... ServiceNow best practices + Strong competencies in ServiceNow platform, ITSM and ITOM related functionality… more
- ManTech (Chantilly, VA)
- …existing workflows or processes, and delivering appropriate solutions with current ITSM platforms ( ServiceNow , BMC-Helix, JIRA). + Contributing to architecture ... Currently, ManTech is seeking a motivated, career and customer-oriented Service Delivery Manager to join our team in the **Chantilly, VA** area. **Responsibilities… more
- ICF (Reston, VA)
- …technology-driven department, seeking an IT Service Portfolio and Service Catalog Manager to implement best-practice ITSM portfolio and service management ... aspects of our client's business. **Responsibilities include:** + Perform the Process Manager role for the request management process and subject matter expert to… more
- CACI International (Chantilly, VA)
- …Project Manager . **Responsibilities:** **The ideal candidate will bring:** + ServiceNow ITOM experience + Axonius Platform experience + A strong understanding of ... The team will also need to design and develop ServiceNow to store data from the integration into the..., and ITIL. + A proven track record in ITSM technologies and comfortable in the dynamic atmosphere of… more
- Leidos (Washington, DC)
- …opportunity to make an impact? Leidos has an opening for an **End User Services (EUS) Manager ** on the ESA V program. ESA V is an IT Services program supporting the ... desk, desk side support, Windows workstation engineering and maintenance, ITSM , Active Directory services, and video conferencing, among others....12+ weeks. We are seeking a dynamic Tier 2 Manager to join our IT Service Desk team. This… more
- CACI International (Chantilly, VA)
- Technical Project Manager Job Category: Engineering Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage ... Travel: None * * * The CACI is seeking a motivated Technical Project Manager with experience leading diverse and cross functional SCRUM teams implementing ITSM … more
- Synergy ECP (Columbia, MD)
- …or any other protected class. Synergy ECP is looking for a Deputy Program Manager for a contract located in Columbia, MD Clearance Required: TS/SCI w/ Polygraph + ... existing or proposed databases or data repositories + Applies knowledge of ITOM, ITSM , HRSD, CSM and/or Service Portal. + Codes with programming languages and… more
- General Dynamics Information Technology (Rosslyn, VA)
- …oversight of Projects and Engineering Teams. + Experience in delivering and maturing ITSM and other functions using ServiceNow . Location: + Rosslyn, VA. ... **US Citizenship Required:** Yes **Job Description:** The Production Support Manager will deliver the support for the management and...to DOS policy and guidelines. HOW A PRODUCTION SUPPORT MANAGER WILL MAKE AN IMPACT + Position GDIT as… more
- General Dynamics Information Technology (Rosslyn, VA)
- …oversight of Projects and Engineering Teams. + Experience in delivering and maturing ITSM and other functions using ServiceNow . Location: + Rosslyn, VA. ... Citizenship Required:** Yes **Job Description:** As a Data Engineering Manager you will be the subject matter expert in...virtual machines within a cloud environment. The Data Engineering Manager will deliver the support for the management and… more
- CACI International (Forest Heights, MD)
- Service Desk Manager Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of ... CACI is seeking an experienced Enterprise IT Service Desk Manager to manage operations for a 24x7x365 service desk....Hands on experience with incident and problem management in ServiceNow + Knowledge of and experience in applying ITIL… more
- CACI International (Chantilly, VA)
- …(BOMs), labor estimates, etc. The software that will be used includes Axonius, ServiceNow ITOM, and Flexera. Lastly, you will report status and help maintain updates ... to the project schedule working with the CMDB Project Manager . This is a Hybrid position located in Chantilly,...ideal candidate will bring:** + A strong understanding of ServiceNow ITOM Discovery, CMDB, and Service Mapping capabilities. +… more
- ManTech (Washington, DC)
- …using Microsoft management tools such as SCCM and SCOM. + Extensive experience with ServiceNow , Jira and other ITSM ticketing system experience to work on the ... is seeking a motivated, career and customer-oriented **Service Desk Manager - Tier 3** to join our team. This...be based out of **Washington, DC** . As a manager of Tier 3 services will provide third level… more
- General Dynamics Information Technology (Rosslyn, VA)
- …oversight of Projects and Engineering Teams. + Experience in delivering and maturing ITSM and other functions using ServiceNow . Location: + Rosslyn, VA. ... related experience **US Citizenship Required:** Yes **Job Description:** The Deputy Project Manager (PM) will deliver the support for the management and operations… more