- CACI International (Fort Belvoir, VA)
- Tier 2 Deskside Support Technician Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret ... 10% Type of Travel: Local * * * As a ** Deskside Support Technician ( Tier 2 ),** you will act as a model of customer service excellence to all… more
- IntelliDyne (Falls Church, VA)
- DHA - Deskside Technician, Tier 2 Clearance: Public Trust Status: Non-exempt Location: Onsite Responsibilities: + Daily client interface. + Representing ... other peripheral issues as they arise. + Providing phone and in-person support to users for various systems, including e-mail, LAN/WAN, user account administration,… more
- SAIC (Washington, DC)
- …Qualifications and Education Requirements: Must possess a High School Diploma and 5 years of Tier 2 Desk Side Support Experience. Diploma may be substituted ... of Transportation Headquarters' Building. SAIC is looking for an Executive / VIP Deskside Support Manager to provide day-to-day process and technical support… more
- Leidos (Odenton, MD)
- …that customers have confidence that their issues are being actively addressed. + Escalate to Tier 2 and Tier 3 System Administrators and Engineers when ... has a need for a Help Desk Technician responsible for deskside and remote end user customer support for a DOD customer in Fort Meade MD. This individual… more
- CACI International (Arlington, VA)
- …Operations Manager to oversee a hybrid operational team covering day to day Tier 2 and Tier 3 support services to include 40+ administrators and ... new services incorporated receive a standardized onboarding approach for Tier 2 & 3 service support...in the creation of SOPs and training guides, ensuring deskside Knowledge Repository is maintained with accurate information +… more
- General Dynamics Information Technology (Washington, DC)
- …and quick resolution of technical issues for customer via chat, email, and deskside support . + Supporting Tier 1 on-site installation, implementation, ... Required:** None **Job Family:** Systems Administration **Skills:** Customer Service,Help Desk Support ,Information Technology (IT) Support **Experience:** 2 … more