- State of Massachusetts (Everett, MA)
- …are responsible for implementing complaint management procedures through the Department's Problem Resolution System and providing technical assistance ... to work as an Educational Specialist C on the Problem Resolution Team in the Everett office....issues and concerns, and guide them to avenues of resolution including into the PRS system as… more
- Advocates (Westborough, MA)
- …Maintain linkages with community services by providing documented case consultations and problem resolution , and referring individuals to appropriate services. + ... crisis assessment, and intervention using their knowledge of de-escalation and problem -solving techniques. Advocates Co- Response Clinicians provide a very… more
- Advocates (Natick, MA)
- …Maintain linkages with community services by providing documented case consultations and problem resolution , and referring individuals to appropriate services. + ... the ideas and contributions of our staff. The Jail Diversion Program (JDP) Co- Response Clinician works in conjunction with the local police department to provide… more
- City of Somerville (Somerville, MA)
- …general public. + Takes lead role toward customer response and problem resolution as related to sewer system issues and reports such issues to a Foreman. ... any emergencies to a Foreman. + Assists with emergency response activities related to system failures and/or...system , is responsible for determining the cause, locating problem area, and using whatever methods, tools and procedures… more
- City of Somerville (Somerville, MA)
- …Department policy. + Takes lead role toward customer response and problem resolution as related to water system issues and report such issues to Foreman. ... Respond to emergencies as directed and assist in emergency response activities as related to system failures...and failures, is responsible for determining the cause, locating problem area, shutting off water service, and using whatever… more
- Ensono (Boston, MA)
- …documentation of issue cause, action, and resolution in the designated problem tracking system . + Process configuration changes of processors and equipment ... products. + Experience using various system monitoring software in problem determination, particularly for performance/ response problems. + Strong analytical… more
- Ensono (Boston, MA)
- …documentation of issue cause, action, and resolution in the designated problem tracking system . + Process configuration changes of processors and equipment ... products. + Experience using various system monitoring software in problem determination, particularly for performance/ response problems. + Strong analytical… more
- NASCO (Boston, MA)
- …drives business outcomes in alignment to the organizational strategy + Accountable for incident response and problem resolution within the claims platform + ... within the Claims platform with the goal of maximizing system uptime + Identifies areas where optimization can be...mainframe security practices and protocols to safeguard data and systems + Expert understanding of tools and techniques to… more
- Eversource Energy (Westborough, MA)
- …Planning Engineer position will analyze, plan, and design natural gas distribution systems using engineering principles, hydraulic models, and system knowledge\. ... systems + Verify hydraulic model performance using actual system flows/pressures & calibrate hydraulic models using statistical regression analyses of… more
- Ryder System (Boston, MA)
- …the areas of response , throughput, and availability + Remedy incident ticket problem resolution + Participate in 24x7 on-call rotation + Implement network ... incidents + Network upgrades, and routine hardware configuration + Daily maintenance and problem resolution on the LAN/WAN environment + Participate in 24x7… more
- Marriott (Boston, MA)
- …platforms, and middleware **Leadership attributes:** + Strong negotiating, influencing and problem resolution skills. + Proven ability to effectively prioritize ... SIEM and UEBA platform engineering and delivery of Security Orchestration and Automated Response (SOAR) services to incident response personnel as well as… more
- Amazon (Boston, MA)
- Description Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? ... and site-level maintenance teams to maximize the performance of advanced robotics systems . You will develop deep technical and functional subject matter expertise… more
- Eversource Energy (Dorchester, MA)
- …committees and at conferences\. + Assists operations management in the coordination of response to system emergencies and participates in event review teams and ... This role develops and implements Eversource System Operations Training\. Training includes both classroom and on\-the\-job training and incorporates both conceptual… more
- J&J Family of Companies (Boston, MA)
- …of security controls and measures to safeguard merged and or divested systems and data. * Partner with security architecture and information security controls ... of security technologies and tools, conduct regular security assessments, run incident response and develop and maintain security policies and procedures. * Provides… more
- Brockton Hospital (Brockton, MA)
- …calls to appropriate vendor organizations for repairs and service on all telecommunications systems (ie, NEC SV9500 phone system , in-house and external Pager ... / or Charge Operator (if applicable) operates a Switchboard and Communication system in a Hospital environment. Manages a professional relationship with all related… more
- Blue Cross Blue Shield of Massachusetts (Boston, MA)
- …focus on API/EDI/EDA integration. Your unwavering commitment to troubleshooting and problem -solving excellence will play a crucial role in maintaining the integrity ... and performance of our healthcare systems . In this key role, you will not only...Flex persona. Your Day to Day + Oversee the resolution of complex technical issues, ensuring timely and effective… more
- Marriott (Boston, MA)
- …virtualization and databases **Leadership attributes:** + Strong negotiating, influencing and problem resolution skills + Proven ability to effectively ... teams across the enterprise to understand net-new or existing applications, systems , and services, identify monitoring gaps, and manage implementation of remedial… more
- Envista Holdings Corporation (Boston, MA)
- …and technical support to customers for Ormco's digital portfolio suite. + Provides quick response and resolution to customers' requests. + Be seen as the ... to measure to track progress; sets up visual management systems to track progress and facilitate problem ...approved by the Global Talent Acquisition leader and in response to a specific job opening. Envista will not… more
- Lumen (Boston, MA)
- … problem -solving skills to deal with Conflict Management and Dispute Resolution **Preferred Qualifications:** + Ensemble Systems Knowledge + Experience with ... + Drives continuous customer experience improvements through initiatives, IT resolution and collaboration with other departments + Exchanges information with… more
- ThermoFisher Scientific (Cambridge, MA)
- …approach: applies root cause analysis (RCA), critical thinking and problem -solving skills to identify site processes failure and corrective/preventive actions ... issues to clinical management expeditiously and follow all issues through to resolution . May need to maintain regular contact between monitoring visits with… more