- Novo Nordisk (Plainsboro, NJ)
- … feedback is integrated into their processes and initiatives. The voice of customer program lead has a team reporting to them potentially inclusive ... you ready to experiment with us? The Position The Voice of Customer (VoC) Program Lead is responsible for providing insights directly from customers to… more
- Novo Nordisk (Plainsboro, NJ)
- …in the customer experience. Relationships Reports to the Voice of Customer Program Lead . Collaborate with teams across the organization, including ... you ready to experiment with us? The Position The Voice of Customer (VoC) Analytics Manager will...program , focusing on capturing, analyzing, and acting on customer feedback across various touchpoints. This role requires a… more
- Guardian Life (Bethlehem, PA)
- As an Experience Program Lead , you will educate, support, and collaborate with business stakeholders in the " customer journey" creation, assessment, and ... Are** You are a self-starter who can manage end-to-end program execution with partners across various levels and areas...lead various key initiatives simultaneously **You Will** + Lead business stakeholders in the customer journey… more
- Wolters Kluwer (Trenton, NJ)
- …Product Manager** **- Commercial Drug Information** role for **Medi-Span** represents the voice of the customer and is responsible for researching, designing ... and their customers and be able to represent the ' voice of the customer ' for product and...covered programs (Medicare/Medicaid) and other government drug-related policy and program information + Have an in-depth understanding of drug… more
- Pfizer (Collegeville, PA)
- …closely with therapeutic area Clinical Development & Operations to meet clinical development program deliverables. In this role you will lead the Global Clinical ... The Global Clinical Lead is accountable for late-stage clinical development strategy,...common goal of approvable worldwide regulatory submissions that meet customer (patient, payer, prescriber) needs, ensuring alignment of regional… more
- Ford Motor Company (Trenton, NJ)
- …eyes, ears, and voice of Ford. **What you'll do ** + Lead continuous improvement efforts across teams to enhance efficiencies and support business strategies via ... this position ** As the Marketing Technology and Governance Lead you will serve as a product owner and...and mobility services company and helps deliver a trusted customer experience. Use your marketing, sales, and service expertise… more
- Lumen (Trenton, NJ)
- …and automation. This role will also be responsible for realizing an ideal end-to-end customer journey and will identify and lead efforts to address areas of ... driven approach + Facilitates defining and documenting the target customer experience + Uses voice of the...Management Institute PMI Project Management Professional PMP or Portfolio Program and Project Offices P3O methodology + Experience with… more
- American Express Global Business Travel (Trenton, NJ)
- …our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. This ... intelligence as an essential part of any travel management program . The ability to consolidate and enrich large data...future data, analytics and insights needs in support of customer initiatives and will have the opportunity to support… more
- Bristol Myers Squibb (Princeton, NJ)
- …Journey. + Be an indispensable partner to Early Asset Development Program Leads, Clinical Development Leads, Tumor Medical/ commercial teams, Translational Medicine ... ensure medical readiness, and to deliver against objectives and program milestones, as a core member of the early...TM workstreams (above asset / asset-agnostic) + Be the voice of medical to inform and accelerate decision making… more
- Saint-Gobain (Malvern, PA)
- …our CertainTeed TEC (Trust, Empowerment & Collaboration) Culture and 1CTX (digital frictionless customer experiences) mindset, the manager will lead a team, to ... our Customer Experience Dashboard to share call center insights around the voice of customer information to increase customer centricity. + Analyze… more
- Quadient (Trenton, NJ)
- …exceptional place to grow your career - and help our future-focused team lead the way. Supervisor, Customer Success _People-powered_ Quadient helps people ... **Connect with Quadient** Quadient is a global leader in customer communication solutions. With over 100 years' of experience...ambiguity and uncertainty; the ability to adapt nimbly and lead others through complex situations This position has a… more
- American Express Global Business Travel (Trenton, NJ)
- …colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. You'll ... and shape the future of a large enterprise expense program end-to-end in partnership with a custom team of...categories globally. This role is extremely visible as you'll lead and interact with the client's Travel, Payment &… more
- Boehringer Ingelheim (North Brunswick, NJ)
- …existing or new manufacturing processes + Recommend and advocate "as expert voice " for future-oriented Technology Platforms + Lead development, maintenance and ... for MSAT Organization + Recommend and advocate "as expert voice " for on new technologies for potential use in...expertise to respond to the needs of BIAH + Lead MSAT mentorship program and mentor MSAT… more
- J&J Family of Companies (Titusville, NJ)
- …and programming strategy; Use market research, competitive landscapes, voice of patient/ customer , and industry trends to inform program design. + **Pharmacy ... Excellence:** Use patient journey analytics, voice of customer , benchmarking, and compliance monitoring to lead ...of customer , benchmarking, and compliance monitoring to lead continuous optimization of program performance; Ensure… more
- J&J Family of Companies (Titusville, NJ)
- …partners to inform the patient and caregiver needs; use trends in program utilization, voice of patient, voice of customer , and industry trends to inform ... and support the development of the Retina Patient Support Program You will be working closely with the PH...and their caregivers + Operational Excellence: Use patient analytics, voice of customer , benchmarking, and compliance monitoring… more
- Ford Motor Company (Trenton, NJ)
- …prospecting, onboarding, and ongoing support efforts with prospective / existing customers. *Provide voice of customer feedback on Ford Pro Products to the ... product development teams. *Follow the defined Lead Management Process for documenting contact with customers. **You'll...ongoing support efforts with prospective / existing customers. *Provide voice of customer feedback on Ford Pro… more
- Envista Holdings Corporation (Trenton, NJ)
- …product utilization, and customer loyalty. The Sr. Director of Marketing will lead the end to end responsibilities for new product introductions from ideation to ... cause and counter measures. **PRIMARY DUTIES AND RESPONSIBILITIES:** + Lead and influence business-to-business marketing, business-to- customer marketing,… more
- PNC (Philadelphia, PA)
- …campaign improvement * Lead the development of creative campaigns that drive customer and financial growth * Manage the budget to ensure all operating activities ... needs * Advocates for and acts as the voice of the customer Experience and Qualifications:...Leverages thought leadership to build consensus among partners and lead effective team. Ensures team adapts and optimizes to… more
- Republic Services (Mount Laurel, NJ)
- …day-to-day operational decisions at the local level, closest to the customer . Our customers, including small businesses, major corporations and municipalities, want ... engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023… more
- University of Pennsylvania (Philadelphia, PA)
- …The IAM Architect must help analyze and balance those requirements and be a technical lead in our implementation of IAM Program goals in the identity governance ... Pennsylvania's central IT organization, providing the core network, data, voice , video, and enterprise application infrastructure and services upon...in the IGA product and representation of the IAM Program to campus. Act as lead technical… more