- Aimbridge Hospitality (Cambridge, MA)
- Job Summary In this role, as a Guest Services Agent , you are responsible for greeting, registering guests, providing outstanding guest services ... nights weekends and holidays. + Holds an understanding of hotel products and guest services . (ie lifestyle full service resort etc.) RESPONSIBILITIES:… more
- Hilton (Boston, MA)
- A Guest Services Agent is...hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. **What will ... I be doing?** As a Guest Services Agent , you would...hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you… more
- Aimbridge Hospitality (Cambridge, MA)
- …required by management. + Monitor daily sales activity and alert Reservations Manager and/or Guest Services Manager of sold out nights group ceiling status and ... and training. PropertyCharles Hotel Posted Date2 weeks ago(6/11/2024 5:18 PM) ID2024-333481 LocationUS-MA-Cambridge CategoryFront Office/ Guest Services TypeRegular… more
- IHG (Boston, MA)
- …+ Experience - ideally you'll have spent at least one year in a front desk or guest service position. + Strength - sometimes you'll need to lift, push and pull ... travel and showing guests the InterContinental Life through personalized service , memorable, one of a kind experiences and global...InterContinental(R) Boston. **Your day to day:** The moment a guest steps into our hotel, they walk into a… more
- Omni Hotels (Boston, MA)
- …that are evident in every striking detail in each of the 551 luxurious guest rooms. Walk to Beacon Hill, Faneuil Hall Marketplace, Quincy Market, the Financial ... operate multiple phone lines to provide caring and professional service , listen with intensity to catch each detail, and...Direct phone calls and messages to appropriate personnel or guest . + Assist all guests and employees. + Initiating… more
- Omni Hotels (Boston, MA)
- …with the inter-relationship between the different departments (to include PBX, Guest Services , Housekeeping, F&B outlets, Banquets, Sales, Engineering and ... + Maintain a professional business appearance, attitude, and performance + Prior guest service experience required, preferably hotel front office experience +… more
- Sage Hospitality Group (Boston, MA)
- …We take cures from each guest to define how we can be distinctly 'of service ' to them - it's a guest changing philosophy that doesn't live in a manual, ... in all we do. It empowers our associates to provide incomparable, authentic service . With the stylish and incredible rooms and suites, and incomparable Fenway Park… more
- Aimbridge Hospitality (Chelsea, MA)
- …include evenings nights weekends and holidays + Holds an understanding of hotel products and guest services (ie lifestyle full service resort etc) + Ability ... Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the … more
- Marriott (Cambridge, MA)
- **Job Number** 24108296 **Job Category** Rooms & Guest Services Operations **Location** Residence Inn Boston Cambridge, 120 Broadway, Cambridge, Massachusetts, ... build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a...take the initiative to deliver a wide range of services that guide guests through their entire stay. They… more
- HEI Hotels and Resorts (Boston, MA)
- …Date2 weeks ago(6/14/2024 10:53 AM) Requisition ID2024-49027 CategoryFront Desk / Guest Services Position TypeRegular Full-Time FLSA StatusNon-Exempt Location ... About Us We are a full- service luxury hotel committed to turning every single...marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room… more
- HEI Hotels and Resorts (Waltham, MA)
- …Date3 months ago(3/25/2024 2:04 PM) Requisition ID2024-47033 CategoryFront Desk / Guest Services Position TypeRegular Full-Time FLSA StatusNon-Exempt Location ... and business travelers an approachable, upscale experience with best-in-class customer service , that anticipates travelers' needs and delivers what matters most to… more
- Marriott (Boston, MA)
- **Job Number** 24088404 **Job Category** Rooms & Guest Services Operations **Location** Boston Marriott Long Wharf, 296 State Street, Boston, Massachusetts, ... build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a...take the initiative to deliver a wide range of services that guide guests through their entire stay. They… more
- HEI Hotels and Resorts (Boston, MA)
- …Date2 days ago(6/25/2024 2:17 PM) Requisition ID2024-49247 CategoryFront Desk / Guest Services Position TypeRegular Full-Time FLSA StatusNon-Exempt Location ... of the harbor and downtown skyline. As a full service , upper-upscale hotel, Hyatt Regency Boston Harbor offers our...marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room… more
- Marriott (Boston, MA)
- **Job Number** 24088208 **Job Category** Rooms & Guest Services Operations **Location** Renaissance Boston Waterfront Hotel, 606 Congress Street, Boston, ... you are one of the first ambassadors that a guest comes into contact with and your friendly, authentic...your friendly, authentic approach creates a unique and personalized guest experience when the guest checks in.… more
- Marriott (Boston, MA)
- **Job Number** 24106416 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Boston, 10 Avery Street, Boston, Massachusetts, United ... N **Relocation?** N **Position Type** Non-Management **POSITION SUMMARY** Process all guest check-ins by confirming reservations, assigning room, and issuing and… more
- Marriott Vacations Worldwide (Boston, MA)
- …home, while experiencing our dedication to the well-being of our associates. As a Guest Service Associate, you will be interacting directly with Owners and ... shift **Pay:** $26.25/hour **JOB SUMMARY** Do you pride yourself on your customer service skills and ability to personalize interactions with guests? Have a bold… more
- The Colonnade Hotel (Boston, MA)
- …will be: Greet customers immediately with a friendly and sincere welcome. Guest registration process and communication of hotel services and promotions. ... of Back Bay where your passion and dedication to service will be rewarded and recognized. When you join...everything you do has a direct impact on your guest 's experience! Qualifications* A true desire to satisfy the… more
- Live Nation (Boston, MA)
- …DO + Cash Handling; Bank Procedures and Check-out Procedures + Maintain superior customer service both in person and over the phones + Answer phone with prompt and ... courteous attitude + Guest Relations + Will Call Window + Running Ticket...Required: + Working Knowledge of Phone Handling, Cashiering, Customer Service + Entry level knowledge of basic computer operation… more
- Aimbridge Hospitality (Woburn, MA)
- …PropertyHilton Boston Woburn Posted Date2 months ago(4/26/2024 1:22 PM) ID2024-323755 LocationUS-MA-Woburn CategoryFront Office/ Guest Services TypeRegular ... Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she… more
- Aimbridge Hospitality (Norwood, MA)
- …meetings as required by management. + Perform any other duties as requested by the Guest Services Manager or any other member of management. Company Overview As ... PropertyCourtyard Boston Norwood Canton Posted Date5 hours ago(6/28/2024 12:59 PM) ID2024-337509 LocationUS-MA-Norwood CategoryFront Office/ Guest Services TypeRegular… more