- CAI (Boston, MA)
- …Number** R3771 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst , you will be responsible for receiving ... Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical support to both… more
- Robert Half Technology (Woburn, MA)
- Description We are offering a contract to hire employment opportunity for a Help Desk Analyst II in Woburn, Massachusetts. As a Help Desk Analyst II, you ... migration, Windows Hello setup, general helpdesk support and customer service . Responsibilities: * Oversee the configuration and deployment of...minimum of 3 years of experience in a Help Desk Analyst role or similar IT support… more
- Robert Half Technology (Danvers, MA)
- Description We are in the search for a Help Desk Analyst I to join our team in the Printing/Publishing industry located in Danvers, Massachusetts. This role ... see problems through to resolution * Utilize excellent customer service skills and exceed customers' expectations * Ensure proper...Minimum of 2 years of experience as a Help Desk Analyst or in a similar role… more
- Carrington (Boston, MA)
- **Come join our amazing team and work remote!** The Treasury Wire Desk Analyst l will be responsible for assisting the Treasury department with its ongoing daily ... initiatives and projects, such as bank account management, banking service enhancements, system reconciliations, and system administration. Perform all duties… more
- BAE Systems (Hudson, NH)
- …include developing and executing installation procedures, testing, troubleshooting, responding to service desk break/fix tickets and service requests, ... a job opening for an Engineering Tools Technical Support Analyst for our New Hampshire facilities. As a key...Support users in a timely manner using ServiceNow Help Desk ticketing system. Interested candidates should have good communication… more
- Patriot Group International, Inc (Devens, MA)
- …Intelligence Specialist, USAF - 1N791 Human Intelligence Specialist, 1N490 Intelligence Fusion Analyst OR other DoD joint service intelligence specialty codes, ... Reachback Senior Counterintelligence Analyst Position Type: Full-Time, Exempt - Contingent upon...Requirements: + Must be able to work at a desk using computers and other typical office equipment for… more
- Parker Hannifin Corporation (Woburn, MA)
- …Responsibilities: + Managing incidents and requests in coordination with global IT service desk , utilizing ITIL foundational principles. + Responsible for direct ... Digital & IT Analyst Location : Woburn, MA, United States Job...least 2 years of experience in a support or service role, actively interacting with customers on a regular… more
- Atrius Health (Newton, MA)
- …andmaintainsdatabases. * Troubleshoots problems and questions generated by users via Help Desk tickets or Customer Service Requests. * Prioritizes and implements ... SUMMARY Under general supervision, provideshighly complexfunctional and technical systems analyst support for Epic SuiteofApplications. Serves as a liaison between… more
- Reynolds & Reynolds (Andover, MA)
- Senior Customer Experience Analyst Support Andover, MA Full-Time Apply Here ‹ View jobs Position description: TSD Mobility Solutions, Inc., an affiliate of Reynolds ... and Reynolds, is looking for a Senior Customer Experience Analyst at a level 2. In this position you...include, but are not limited to: -Offer excellent customer service assisting our clients with our software-as-a- service … more
- Forrester (Cambridge, MA)
- …bold at work. Join us and build an extraordinary future. **About This Role:** The Contracts Analyst reports to the Global Sr. Manager of Deal Desk and is an ... integral part of the Deal Desk team and the Finance department. This role needs...This role needs a highly motivated, detail oriented, and service -focused individual who works well in a team. The… more
- Robert Half Technology (Boston, MA)
- …We are offering a contract to hire employment opportunity for a Desktop Support Analyst in our Boston, Massachusetts office. This role is essential to our team, with ... backups of data * Respond to and resolve help desk requests * Upgrade systems and processes as required...Minimum of 3 years' experience in a Desktop Support Analyst role or similar. * Demonstrated expertise in Android… more
- Sevita (Boston, MA)
- …application security + Perform support of production applications by responding to service desk assignments, tracking problems/issues, and following up with ... **Application Programming Analyst ** Develops and maintains software as instructed by...or .net. + Experience with XML, integration, workflow, and Service Oriented Architecture + Experience working on projects requiring… more
- Sanofi Group (Cambridge, MA)
- …business or equivalent degrees **Project management & support Tools:** JIRA projects & service desk , Confluence, Teams, SmartSheet. **Why Choose Us** + Bring the ... **Business** ** Analyst ** **-** **Digital** **R&D** **Large Molecule Research Team**...biologics. **Who You Are:** You are a dynamic Business Analyst , interested in challenging the status quo, by having… more
- CAI (Boston, MA)
- …first shift and take second and third shift phone calls and tickets for the IT Service Desk + Use software, such as Remedy or ServiceNow to report, track and ... Type** Full time **Worksite Flexibility** Remote **Job Summary** As the Network Analyst , you will monitor network, system, and application performance as well as… more
- State of Massachusetts (Boston, MA)
- …assistance and advice to departments on internal controls * Serve as lead analyst for the statewide Internal Control Certification (ICC) - formerly the Internal ... aiding departments with internal control advice, tracking tasks * Conduct department desk reviews to determine compliance with state finance law and Comptroller… more
- Huron Consulting Group (Boston, MA)
- …drive physician, patient and employee engagement across the enterprise. The Pre- Service Financial Representative supports the Revenue Cycle by financially clearing ... a friendly, clear manner to provide excellence excellent customer service . This role is a largely remote position supporting...Demands:** * This role requires remaining seated at a desk /computer for 8 hours daily; repetitive use of computer… more
- Insight Global (Boston, MA)
- …to a Level 3 analyst . Provide explanation and training to Level 1 Service Desk to build technical knowledge, including firm policies and procedures. Clearly ... service to all firm employees. The Technology Support Analyst (Level 2) works in tandem with the Level 1 Service Desk to resolve inquiries to a wide… more
- State of Massachusetts (Boston, MA)
- …with staff to assess business issues and corrective actions * Assist Lead Desk Review Analyst with formatting emails with attachments for dissemination to ... state agencies. 2) The SRMT uses data analytics and desk reviews to ensure agency compliance with State Finance...Single and Internal Audit Lead, and the Lead Business Analyst in charge of agency compliance reviews. Other responsibilities… more
- Internal Revenue Service (Andover, MA)
- …will be filled in the following specialty areas: Taxpayer Services, CAS, EPSS, e-help Desk Operations, e-help Desk East, Andover Team 2. The following are the ... may have been gained in the public sector, private sector or Volunteer Service . One year of experience refers to full-time work; part-timework is considered on… more
- Staples (Framingham, MA)
- …regarding Prospect Desk processes and deployments. + Provide a support service and interface directly with the Business Development sales leaders. + Strategic ... and interfacing directly with the field sales team regarding all Prospect Desk performance metrics and process enhancements. + Ability to solve business problems… more