• Digital Implementation Manager (Hybrid)

    Wolters Kluwer (New York, NY)
    …to analyze data to make changes to ongoing campaigns. + Experience with Customer Experience , Human - Centered Computing, and/or UX design principles + ... Working within a supportive team and closely with the Director of Customer Experience /Service, the candidate will take full ownership of a range of issues… more
    Wolters Kluwer (07/26/24)
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  • HRIS Manager (HR Manager) - Office of Human

    CUNY (New York, NY)
    …Serving approximately 3,000 employees, HR endeavors to provide value-added, comprehensive, customer - centered human resources programs and services including ... HRIS Manager (HR Manager) - Office of Human Resources **POSITION DETAILS** EXCLUDED The Office of Human Resources (HR) at The City College of New York is… more
    CUNY (08/14/24)
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  • Mergers and Acquisitions Human Capital…

    Deloitte (New York, NY)
    …After all, it's the HR professionals who are truly impacting and delivering the customer experience . Working with Deloitte enables you to focus on building the ... stale in the context of today's ever-evolving business demands. Qualifications Required: + Experience supporting and/or delivering at least 1 Human Capital M&A… more
    Deloitte (08/09/24)
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  • Deputy Human Resources Business Partner…

    City of New York (New York, NY)
    …and collaboration, with the goal of creating an inclusive, motivated, and client centered workforce. Human Resources Solutions (HRS) is recruiting for one (1) ... (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is… more
    City of New York (07/15/24)
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  • Customer Experience Architecture…

    Novo Nordisk (Plainsboro, NJ)
    …creates and delivers human - centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients. Our focus ... the unknown? Does the idea of driving value through human - centered design pull you in? Are you...and campaign execution align with overarching business objectives and customer experience priorities. This role leads the… more
    Novo Nordisk (07/31/24)
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  • Principal Associate, UX Designer

    Capital One (New York, NY)
    …that evolve and enhance the product experience + Advocating for the customer through human centered design methods, including: discovery, research, ... & Connection + Collaborating with technology, product, and business teams to uncover customer and business needs - then translating them into intuitive and engaging… more
    Capital One (08/16/24)
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  • Senior Associate - Content Designer (Consumer Card…

    Capital One (New York, NY)
    …that evolve and enhance the product experience + Advocating for the customer through human - centered design methods that ensure our products speak ... to our products. We are passionate about crafting effective customer conversations and shaping the direction of our user... conversations and shaping the direction of our user experience by giving content a voice in the design… more
    Capital One (07/18/24)
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  • Principal Associate UI/UX Designer - Design…

    Capital One (New York, NY)
    …and enhance the product interface and experience + Advocating for the customer through human centered design methods, including: discovery, research, ... Connection + Collaborating with technology, product, and business teams to uncover customer and business needs, then translating them into engaging, simple, and… more
    Capital One (07/19/24)
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  • Integrated Customer Engagement Operations…

    Novo Nordisk (Plainsboro, NJ)
    …creates and delivers human - centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients. Our focus ... the unknown? Does the idea of driving value through human - centered design pull you in? Are you... Engagement Lead reports directly into the Head of Customer Experience & Marketing Enablement. This role… more
    Novo Nordisk (07/30/24)
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  • Customer Engagement Lead (MaSH)

    Novo Nordisk (Plainsboro, NJ)
    …creates and delivers human - centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients. Our focus ... the unknown? Does the idea of driving value through human - centered design pull you in? Are you...you ready to experiment with us? The Position The Customer Experience Lead will play a crucial… more
    Novo Nordisk (08/03/24)
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  • Customer Care Representative

    City of New York (New York, NY)
    …and collaboration, with the goal of creating an inclusive, motivated, and client centered workforce. Human Resources Solutions (HRS) is recruiting for one (1) ... of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless...Clerical Associate IV to function as a Customer Care Representative, who will: - Respond to questions… more
    City of New York (06/08/24)
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  • Director, Design, Card Customer Resiliency

    Capital One (New York, NY)
    …input on product definition and business impact. + Advocating for the customer through human - centered design methodologies, including: discovery, ideation, ... and eventually thriving. Your focus will be on the customer experience for people whose accounts are...behind design decisions in service of delivering on both human and business impact. **What You'll Do:** As a… more
    Capital One (08/09/24)
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  • Design Strategist - Servicing and Support…

    Capital One (New York, NY)
    …a culture of belonging, and elevate one another. We are passionate about human centered design methods, advocating for user needs, and delivering world-class ... needs across any channel. We are looking for a human - centered Design Strategist with a strong background...landscape and competitive analysis to identify and forecast emerging customer experience trends, threats, and opportunities +… more
    Capital One (06/07/24)
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  • Customer Success Manager, Healthcare (New…

    Philips (New York, NY)
    …sales, service, and delivery colleagues to lead the change from an operating paradigm centered on break-fix to one focused on customer solutions. + Promote ... As an individual contributor in this Customer Success Manager role, you will serve as...fit if:** + Minimum 10 years of relevant working experience , including all aspects of project development and execution,… more
    Philips (08/14/24)
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  • Experience Intelligence Lead (Cxme)

    Novo Nordisk (Plainsboro, NJ)
    …creates and delivers human - centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients. Our focus ... the unknown? Does the idea of driving value through human - centered design pull you in? Are you... Intelligence Lead reports directly into the Head of Customer Experience & Marketing Enablement. This role… more
    Novo Nordisk (07/30/24)
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  • Experience Design Vice President

    JPMorgan Chase (New York, NY)
    …not only visually appealing but also accessible and user-friendly, enhancing the overall customer experience . As a subject matter expert, you will collaborate ... appealing but also accessible and user-friendly, enhancing the overall customer experience . Onyx by JP Morgan is...within the complex industry of Finance. Onyx Design utilizes human - centered design to find insights and design… more
    JPMorgan Chase (07/18/24)
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  • Customer Service Monitor

    City of New York (New York, NY)
    …Qualification Requirements 1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area ... York State Office of Temporary and Disability Assistance (NYSOTDA) charges the Human Resources Administration as the administrator of HEAP program throughout the… more
    City of New York (06/01/24)
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  • Lead Experience Strategist (Service/Process…

    M&T Bank (New York, NY)
    …relevant work/service design experience + Proven expertise in Design Thinking/ Human - Centered Design + Experience creating service blueprints, illustrated ... As a Lead Experience Strategist within the Customer Experience Organization, you will be part...Experience Required:** + Bachelor's degree in Service Design, Human Computer Interaction, Strategic Design, or similar + Minimum… more
    M&T Bank (06/19/24)
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  • HR Generalist for Non-Teaching Instructional Staff…

    CUNY (New York, NY)
    …Serving approximately 3,000 employees, HR endeavors to provide value-added, comprehensive, customer - centered human resources programs and services including ... experience required. **Preferred Qualifications:** The ideal candidate will have experience working in Human Resources for a Higher Education Institution.… more
    CUNY (08/14/24)
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  • Senior User Experience Designer, Amazon Pay

    Amazon (New York, NY)
    …unique, customer focused experiences that differentiate us and create a unique customer experience . Basic Qualifications - 10+ years of design experience ... in an intuitive, well-crafted, and integrated solution through a human - centered approach. We are seeking a Senior...solutions for projects of large scope and complexity - Experience designing customer facing retail products -… more
    Amazon (08/03/24)
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