- Mass Markets (Dallas, TX)
- …SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our team is looking for experienced call center leaders to support commercial and public sector clients. Managers ... and possess a strong work ethic. A background in call center operations management is required, and...Operations Managers work closely with the site director and client account managers to ensure adherence to… more
- Mass Markets (Dallas, TX)
- …individual and posses excellent communication skills, we need your help in managing call center customer service agents. While your team operate the phone ... activity and development of 15-25 representatives within a complex call center environment. In this role, you...employees + Be a subject matter expert on your client 's business + Manage remote employees as needed. +… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW BILINGUAL SPANISH SPEAKING CALL CENTER JOB OPENINGS We are looking for bilingual call center representatives to support inbound ... issues as applicable + Follow the processes of the Client program and perform all tasks in a courteous...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Ascensus (Dallas, TX)
- …4-6 weeks consist of training from 10:00 am to 6:30 pm EST._** The Call Center Representative position is responsible for customer service and processing for ... account -based employee benefit plans within our service ...service to all callers using phone, email or chat. Call Center Representatives handle requests provide explanations… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW CALL CENTER REPRESENTATIVE (FULL-TIME) We are looking for full-time call center representatives to support inbound and outbound ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Mass Markets (Dallas, TX)
- …OVERVIEW OPEN INTERVIEW Join our team and grow with us! We are now hiring Call Center Representatives to answer inbound calls and support customers through the ... $15.00 / hour - POSITION RESPONSIBILITIES WHAT IS A CALL CENTER REPRESENTATIVE ? In this position,...service knowledge daily + Professionally build and support existing client relationships + Become a brand ambassador managing large… more
- Mass Markets (Dallas, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... for everyone. This is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced in customer service industries such… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW DALLAS CALL CENTER JOBS We are looking for customer service agents in the Dallas, TX area to support inbound customer service, help desk, ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Bank of America (Fort Worth, TX)
- …week **1st and 2nd shifts ** **Desired Qualifications:** + Experience working in a client focused environment, call center or a financial/banking center ... responsible for providing exceptional customer service to clients in an inbound call center environment. Key responsibilities include receiving calls from… more
- Mass Markets (Dallas, TX)
- …of age + High School Diploma or Equivalent + Minimum of three (3) years in a call center environment + Minimum of (1) year of experience in a customer service ... call handling + Follow the processes of the Client program and perform all tasks in a courteous...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Robert Half Office Team (Dallas, TX)
- …in system + Navigating various customer issues Requirements Requirements + Intermediate call /service center experience (1+ years) + Sales/Solution Selling (1+ ... Description A client of ours is currently looking to bring on a...years) preferred + Account Management experience (1+years) preferred + Familiar with a CRM and… more
- EverBank (Lewisville, TX)
- …inbound product and service questions and referrals while maintaining ownership and one call resolution. + Processes bank account openings, money movement such ... as wire, Zelle, CD maturity, bill pay, account maintenance, and web support. + Maintains ...Service experience within the Financial Services industry + Contact Center experience. + Ability to handle client … more
- WTW (Dallas, TX)
- …competency required (PowerPoint, Word and strong Excel skills a must) + Experience with call center operations is a plus + Experience with Pega, JIRA, ... this specific job opportunity. The Role + Retaining, growing, and managing large account portfolios, working with client management team + Building credibility… more
- US Bank (Dallas, TX)
- …opportunities and solicits referrals. Coordinates the business development programs and call schedules. Manages client negotiations; pricing of the product ... regulatory requirements. Monitors and analyzes relationship plan results and account activities. Develops solutions for problem accounts. Nurtures partner… more
- Truist (Dallas, TX)
- …or equivalent education and related training. 4. Demonstrated experience in a call center or brokerage office environment, preferably focusing on outbound ... bank leads. Use product and industry knowledge to identify existing client , account , and product attributes that present sales potential. 7. Provide operational… more
- Advatix, Inc. (Dallas, TX)
- …500 organizations + Successful at closing transactions over $5M + Deep understanding of the CX/ Call Center industry, end to end to include a strong knowledge of ... deals promptly while ensuring that all terms are mutually beneficial. Client Engagement and Account Growth + Build and maintain strong relationships with key… more
- Bank of America (Plano, TX)
- …Job expectations include providing seamless service delivery by answering client questions, resolving problems, providing appropriate account maintenance, ... through calls, chats, or emails in an inbound contact center environment. Key responsibilities include working in a challenging...+ Data Collection and Entry + Problem Solving + Account Management + Analytical Thinking + Client … more
- Mass Markets (Dallas, TX)
- … CENTER REPRESENTATIVE (FULL-TIME & PART-TIME) We are looking for entry-level call center representatives to support inbound and outbound customer service and ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Bank of America (Fort Worth, TX)
- …Job expectations include providing seamless service delivery by answering client questions, resolving problems, providing appropriate account maintenance, ... through calls, chats, or emails in an inbound contact center environment. Key responsibilities include working in a challenging...+ Data Collection and Entry + Problem Solving + Account Management + Analytical Thinking + Client … more
- PNC (Plano, TX)
- …and have an opportunity to contribute to the company's success. As a Business Center Assistant Manager within PNC's Retail Network organization, you will be based in ... guidelines. Manages service and operational aspects of a Branch & Business Center branch. Builds a high performing team through the attraction, on-boarding, coaching… more