- Randstad US (Clive, IA)
- managed services support desk manager. +...+ Oversee the delivery of IT support services to clients, ensuring adherence to service level ... job summary: We are seeking a dynamic and experienced Managed Services Support Desk...into service delivery processes. + Ensure the managed services team is proficient in the… more
- SHI (Des Moines, IA)
- **Job Summary** The ASG Managed Services Senior Engineer is responsible for supporting, building, managing, configuring and implementing solutions within the ... with leadership and organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of… more
- SHI (Des Moines, IA)
- **Job Summary** The ASG Managed Services Engineer is responsible for supporting, building, managing, configuring and implementing solutions within the customers ... organization initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a...3-5 years of relevant work experience (preferably in a managed services environment). + Experience working with… more
- Marriott (Des Moines, IA)
- …quality control of application functional design, usability, functionality, and implementation. + Advises support desk on change management as it relates to ... obligations of Services Providers + Validates completeness of requirements prior to Service Provider or internally managed team solutioning + Through the … more
- Red River (Des Moines, IA)
- …Summary:** Reporting to a VP of Sales, this position sells Managed Service capability that covers service desk , network, datacenter, collaboration and ... client service ' attitude and demonstrate Red River Managed Services ' Values + Coordinate, plan, and...Services ' Values + Coordinate, plan, and schedule sales support functions with Technical Sales staff + Demonstrate the… more
- Ensono (Des Moines, IA)
- …that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to ... as a ServiceRemote - United StatesJR009990 **Manager, End User Services ** At Ensono, our **Purpose is to be a...Lead, Supervisory or Manager Position within an end user support desk . + Strong analytical and diagnostic… more
- Ensono (Des Moines, IA)
- …that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to ... members with all areas of responsibility + Familiarity with the following tools: Service Manager, CASD Service Desk or ServiceNOW Configuration Management… more
- Wells Fargo (West Des Moines, IA)
- … service and availability management, incident and problem management, and service desk activities. Provides coordination across the business and with ... corrective action management, risk assessment, governance reviews, and audit/regulator exams are managed accordingly. This role will support and lead efforts to… more