- TEKsystems (Des Moines, IA)
- …provide support to supervisor in engagement activities like training, logistics etc. | Medical , dental & vision | Critical Illness, Accident, and Hospital | 401(k) ... Retirement Plan - Pre-tax and Roth post-tax contributions available | Life Insurance (Voluntary Life & AD&D for the employee and dependents) | Short and long-term disability | Health Spending Account (HSA) | Transportation benefits | Employee Assistance… more
- Conviva (Des Moines, IA)
- …A minimum of one (1) year of previous experience working in an inbound customer service call center . + High school diploma or equivalent + Ability to handle high ... caring community and help us put health first** The Inbound Contacts Representative represents the company by addressing incoming telephone, digital, or written… more
- Elevance Health (West Des Moines, IA)
- …provide an equivalent background. **Preferred Skills, Capabilities & Experiences:** + Outbound call center experience preferred. + Sales experience preferred. + ... **Health Program Representative I** **Location:** This is a remote position....outlining program features/value and explaining available services. + Records call details and utilize call scripts as… more
- Humana (Des Moines, IA)
- …- able to complete assigned cases in a specified time frame + Previous inbound call center or related customer service experience + CAS and MedHOK experience ... help us put health first** The Grievances & Appeals Representative 4 manages client denials and concerns by conducting...strongly preferred + Previous experience processing medical claims + Medicare experience **Work at Home Guidance**… more
- Wells Fargo (Des Moines, IA)
- …education **Desired Qualifications:** + Treasury Management product knowledge and experience + Call center customer service experience in the financial services ... **About this role:** Wells Fargo is seeking a Business Relationship Support Representative - Client Service Officer 2 in Global Treasury Management (GTM) as part of… more
- Merck (Des Moines, IA)
- …must reside within the territory or within commuting distance to a major workload center in the territory. + Travel (%) varies based on candidate's location within ... experience, work experience in thehealthcare/scientificfield (including pharmaceutical, biotech, or medical devices) that is not sales related, professional marketing… more
- Kelly Services (Johnston, IA)
- …be with a Deere full-time employee. **Qualifications:** **Required:** + Experience in a Call Center . + At least 6 months of customer service/support experience. ... near future, for this position. **Assignment Length:** 36 Months **Shift Information:** The Contact Center operates from 7 am - 7 pm CST, Monday to Friday. There are… more
- Kelly Services (Johnston, IA)
- …job might be an outstanding fit if you:** * Have 6+ months of call center and customer service/support experience. * Possess efficient researching and ... rate of $19 - $20.50 per hour.** **Hours: Contact Center is open from 7am - 7pm CST, Monday...resources. Kelly offers eligible employees voluntary benefit plans including medical , dental, vision, telemedicine, term life, whole life, accident… more
- Robert Half Office Team (Johnston, IA)
- …Proficiency in using online information systems + Negotiation skills Qualifications: + Call Center experience + 6+ months experience with customer ... to Friday. Apply today or give our team a call at ###. Christin, Erin, and Paige are great...United States. Benefits are available to contract/temporary professionals, including medical , vision, dental, and life and disability insurance. Hired… more
- Robert Half Office Team (Johnston, IA)
- …to provide proper policy execution and adequate resolution. Requirements Qualifications: Call Center experience 6+ months experience with customer ... If this position sounds like you, give Paige a call at ### or connect with Paige Carter -...United States. Benefits are available to contract/temporary professionals, including medical , vision, dental, and life and disability insurance. Hired… more
- Robert Half Office Team (Johnston, IA)
- …onsite, long-term contracted engagement that is eligible for retention bonuses and pay increases. Call our team today to apply or learn more. Christin and Erin can ... be reached at ###. The Contact Center is open from 7a to 7p Monday to...United States. Benefits are available to contract/temporary professionals, including medical , vision, dental, and life and disability insurance. Hired… more
- TEKsystems (West Des Moines, IA)
- …can set up their equipment and effectively navigate through technology. DISQUALIFIERS: - jumpy call center resumes - medical customer service - no ... professional office experience Experience Level: Intermediate Level About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with… more
- HomeSafe Alliance (Des Moines, IA)
- …of the role follows the customary scope of measuring a CCS productivity contact center metrics (ie Average Handle Time, After Call Work, Unavailable Codes). + ... **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is...customers, internal colleagues, and external partners. + Ensures first call resolution through problem solving and effective call… more
- Fresenius Medical Center (Des Moines, IA)
- …during - post treatment for assigned patients and documents in the patient medical record, makes adjustments and modifications to treatment plan as indicated and ... blood supplier. + Administers medications as prescribed and documents appropriate medical justification and effectiveness. + Initiates and assists with emergency… more
- Fresenius Medical Center (Des Moines, IA)
- …during - post treatment for assigned patients and documents in the patient medical record, makes adjustments or modifications to treatment plan as indicated and ... appropriate blood supplier. + Administers medications as prescribed and documents medical justification and effectiveness. + Initiates and assists with emergency… more
- HomeSafe Alliance (Des Moines, IA)
- … and customer relationship reporting and understanding and interpreting trends of contact center metrics (ie, Average Handle Time, After Call Work, Unavailable ... **Title:** Overnight Contact Center Supervisor **_HomeSafe Alliance_** is the single global...processing customer orders. + May function as a designated representative for designated accounts. + May lead and train… more
- Sutherland Global Services (Des Moines, IA)
- …or equivalent + 1-2 years of experience working in a high-volume call center environment as a customer service representative + Effective verbal and written ... simple and complex inquiries . In times of high call volumes, phone calls may be received back-to-back with...Inquiries **Eligibility and Benefits** + Status Inquiries + Interpreting Medical Benefit Grids + Updating Primary Care Physicians +… more
- Sutherland Global Services (Des Moines, IA)
- …or equivalent + 1-2 years of experience working in a high-volume call center environment as a customer service representative + Effective verbal and written ... resolving problems? Do you have any experience in the healthcare/ medical field or are you interested in pursuing a...simple and complex inquiries + In times of high call volumes, receive back-to-back calls with an "All Hands… more
- General Motors (Des Moines, IA)
- …if you live within a 50-mile radius of Cadillac Tower Warren MI or Austin Technical Center in Austin Texas you are expected to report to that location three times a ... in accordance with applicable state laws. The compensation may not be representative for positions located outside of New York, Colorado, California, or Washington.… more
- WM (Des Moines, IA)
- …Works to meet or exceed service and operational goals established for the call center , including productivity, quality, and timeliness goals. + Collaborate with ... has no supervisory duties. **IV. Qualifications** The requirements listed below are representative of the qualifications necessary to perform the job. A. Education… more