- HomeSafe Alliance (Atlanta, GA)
- …will also identify improvements to performance, processes, and training within the Customer Care department. **POSITION DESCRIPTION** : + Perform quality review ... the Role:_** The Quality Auditor is responsible for performing quality audits on customer interactions in an omnichannel environment to ensure the highest… more
- Sunrun (Atlanta, GA)
- …within the communication space, connecting customers to Sunrun solar advisors and customer care to ensure a seamless delightful experience across communication ... and texts with AI-powered intelligent routing to ensure the customer promptly reaches the right representative . We...omnichannel communications experience across all parts of the customer journey. Your scope will be broad and deep,… more