- US Courts (Washington, DC)
- Summary The IT Help Desk Specialist provides first tier help desk support for end users of the Court of Appeals and appellate offices. The position also provides ... applications, Adobe Acrobat, and nationally and locally developed systems). Responsibilities The IT Help Desk Specialist performs routine to moderately complex… more
- Chenega Corporation (Springfield, VA)
- Senior Helpdesk Specialist - VA Springfield, VA Join our Talent Network Chenega Agile Real-Time Solutions (CARS) C-CARS-24-022 Company Job Title: Senior ... Helpdesk Specialist Clearance: TS/SCI Location: Springfield, VA...in support of customer request when contacting the Single-Point-of-Contact IT Service Desk This position is contingent upon contract… more
- Chenega Corporation (Springfield, VA)
- Junior Helpdesk Specialist - VA Springfield, VA Join our Talent Network Chenega Agile Real-Time Solutions (CARS) C-CARS-24-013 Summary: Helpdesk Specialist ... in support of customer request when contacting the Single-Point-of-Contact IT Service Desk. This position is contingent upon contract...received or route user support calls to the appropriate IT Help Desk. + Utilize Attempt First Call Resolution… more
- Vectrus (Washington, DC)
- …of the Navy IPO Access Control Specialist /Receptionist during their absence. + Respond to IT helpdesk inquiries. Assist helpdesk lead with IT trouble ... Responsibilities + What You'll Do: + We have an opportunity for an IT Support Specialist to support our NIPO customer at the Washington Navy Yard. You will… more
- National Gallery of Art (Washington, DC)
- Summary The incumbent serves as the Systems Administrator and Helpdesk Manager for the National Gallery of Art's Oracle financial management systems. The incumbent ... the Chief, Financial Management Systems. Responsibilities As the Information Technology Specialist , you will: Responsible for the management of the Gallery's… more
- IMSolutions, LLC (Rockville, MD)
- GWAC Management Specialist , Sr Contracts Manager Rockville, MD Full Time \#1224 - NITAAC 1 open Experienced Share ... in the Rockville, MD, location once a week.** As a **GWAC Management Specialist ,** you will help administer the CIO-CS Government-Wide Acquisition Contract (GWAC) at… more
- NANA Regional Corporation (Washington, DC)
- …training delivery and curriculum development for US Federal agencies or experience in an IT helpdesk /call center or similar work processes (one (1) year of ... a technical support position or training in a Windows-based IT environment (three (3) years of experience is preferred)....for this experience. + A formal education in an IT subject, training, or education-related field is desired. +… more
- TEKsystems (Gaithersburg, MD)
- …regarding IT -Acts as the escalation line of support for complex IT support issues from helpdesk staff, employees, and team members -Monitors, manages, ... in systems support and addresses the findings or escalate to other IT team resources -Supports audio/visual systems (TVs, projectors, etc.), and video teleconference… more
- Guidehouse (Bethesda, MD)
- …to Obtain Public Trust **What You Will Do:** + Provide 1st and 2nd level IT support to the NLM and external community. + Troubleshoot and resolve hardware, software, ... access, or related issues. + Create tickets and document all activities in helpdesk ticketing systems. + Escalate more complex problems or unresolved issues to next… more
- CACI International (Chantilly, VA)
- …contact handling procedures, incident management, communication skills, and an understanding of IT service management processes. Must be able to master the steps ... of problems **Qualifications:** + 1+ year of experience in helpdesk support and or networking + Current IAT Level...Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist What We Can Offer You: - We've been… more
- Deloitte (Rosslyn, VA)
- …operations, as well as solutions for specific functions in the organization, from IT to finance and the supply chain. The team Deloitte's Government and Public ... to commute to Chantilly, VA Preferred: + SAP Certified Application Specialist or SAP Certified Application Professional + Proven experience effectively prioritizing… more
- Deloitte (Rosslyn, VA)
- …operations, as well as solutions for specific functions in the organization, from IT to finance and the supply chain. The team Deloitte's Government and Public ... VA Preferred: + Experience with S4/HANA + SAP Certified Application Specialist or SAP Certified Application Professional + Proven experience effectively prioritizing… more