- Computer World Services (CWS)Corporation (Washington, DC)
- …authorized to be collected by such member agencies. Job Description CWS is seeking a Help Desk Specialist to answer and triage all OFR requests, resolve all ... (CWS) provides comprehensive Mission Critical and Enterprise Information Technology services and support to the Federal Government. CWS strives to promote a work… more
- Massage Envy (Alexandria, VA)
- …the goals of each serviceRecommend follow-up visits and additional services to help clients pursue their wellness goalsCulture & Support :Trained leadership that ... your work. At the Massage Envy Hilltop franchise, we support and inspire you to be your best inside...flexible schedule for a better work/life balanceIn-depth product and service trainingA free 1-hour stretch service each… more
- Massage Envy (Fairfax, VA)
- …the goals of each serviceRecommend follow-up visits and additional services to help clients pursue their wellness goalsCulture & Support :Trained leadership that ... you love about your work. At the Massage Envy Fairfax/Fair lakes franchise, we support and inspire you to be your best inside and outside the treatment room.Perks… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …7 + years of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Intermediate** ... **- TS/SCI** **required** Transform technology into opportunity as a ** Help Desk Support Service Specialist - Intermediate** with GDIT. A career in… more
- Cayuse Holdings (Reston, VA)
- …- USD $90,000.00 /Yr. Submit a Referral (https://careers-cayuseholdings.icims.com/jobs/1380/ help - desk - support - service -specialist ... Service Center Technicians in direction of providing the utmost support . + The Service Center Technician IV shall manage and document customer support … more
- General Dynamics Information Technology (Washington, DC)
- …**Public Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service , Help Desk Support ,Information Technology (IT) ... Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our… more
- CACI International (Forest Heights, MD)
- Tier 1 Help Desk Specialist (VIP Remote Support ) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee ... knowledge bases. Works with management and other Tier 1 Help Desk staff to identify recurring issues...background to guide troubleshooting and incident management for VIP support + Demonstrate sound customer service and… more
- General Dynamics Information Technology (Rosslyn, VA)
- …Desk **Skills:** Help Desk Management,Information Technology (IT) Support ,ServiceNow IT Service Management **Experience:** 5 + years of related ... Desk Manager The Help Desk Manager will provide guidance & support ...managing daily operations of the RPC Help Desk , guaranteeing timely and effective customer service .… more
- General Dynamics Information Technology (Arlington, VA)
- …Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support , Help Desk Support ,Remedy Help Desk ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist** with GDIT. A career...life cycle management, operations & maintenance, enterprise data management, service desk support and IT… more
- System One (Washington, DC)
- IT Help Desk Support **Employment Type:**...update records. + Liaise shift duties with other IT Service Desk staff and arrange handing over for ... hierarchical and functional escalation guidelines and addressing and highlighting Service Desk challenges to superiors. + Participate...applied at the Network to improve the level of service delivery and remote technical support . +… more
- NuAxis Innovations (Washington, DC)
- ** Help Desk Specialist II** Location **Washington,...face to face and/or via remote access + Resolve service tickets or escalate to other support ... team NOW! We are seeking a talented and motivated ** Help Desk Specialist II** for a Full-Time...Specialist II** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply… more
- DLA Piper (Washington, DC)
- …managing staff and operations of a 5x12 Service group. + Sets priorities, provides support and direction to Help Desk staff. Oversees the onboarding and ... by overseeing the daily activities of the Billing Help / Service Desk team and facilitating...and with the appropriate urgency; manages and reports on support SLA's. The Service Desk … more
- Excentium (Falls Church, VA)
- …Desk Technician ID:471 Department:All Location:Falls Church, VA Description Help Desk Technician Excentium, Inc. is a Service -Disabled Veteran owned small ... US Citizenship LOCATION: Falls Church, VA Responsibilities: + The Help Desk Specialists will provide support... for incident resolution and requests reported to the service desk . + The Specialists are responsible… more
- Chenega Corporation (Alexandria, VA)
- …can provide customer-centric support to network users regardless of domain. The Help Desk Technician delivers services, staff, and expertise to operate and ... desk functions that provide a ticketing system, operational support , and troubleshooting onsite or remotely as required by...month. + Develop and document core service desk SOPs, Frequently Asked Questions (FAQs), and self- help… more
- ManTech (Washington, DC)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Journeyman** **Tier 2 Help Desk Support Services Specialist** to join our team ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...users. If unable to diagnose problem, will work with service desk management or Tier 3 to… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented ** Help Desk Support Specialist** to join our team ... to the appropriate internal team, analyzing and recommending process improvements in the help desk functional environment. + Use their knowledge and ability to… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …The Help Desk Specialist shall provide full- service , Tier I help desk support including: + Provide remote technical assistance and support ... (http://maps.google.com/maps?q=Washington+DC) Description RDTS is seeking a cleared Tier I Help Desk Specialist to support ...etiquette in responding to customer calls or inquiries for service and support . + Demonstrate strong attention… more
- ManTech (Washington, DC)
- …opportunities for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented ** Help Desk Manager** to join our team in the **DMV ... but are not limited to: ** + Directs the Help Desk Team to meet specific customer...enhance excellence in communication, and monitor the level of service delivery to determine areas of performance in need… more
- SOS International LLC (Reston, VA)
- …employees and independent contractors. This includes, but is not limited to, all Service Desk functions, AV/VTC support , maintaining laptop inventory, laptop ... **Overview** SOS International LLC (SOSi) is seeking a Service Desk Administrator in our Reston VA Headquarters. The Service Desk Administrator is… more
- General Dynamics Information Technology (Washington, DC)
- … Desk Deputy Program Manage will work closely with the Program Manager support Service Desk operations and strategy. Responsibilities include, but are ... people are our differentiator. As a Service Desk Deputy Program Manager you will help ...not limited to: + Provide program support as a Service Desk … more
