- Red River (Arlington, VA)
- **Job Summary:** The Tier 2 Helpdesk Lead /CAB Manager is a critical role responsible for overseeing the help desk support operations and the Change ... with the ability to supervise and direct help desk employees. **Work Environment:** The Tier 2 Helpdesk Lead /CAB Manager will primarily work within a… more
- Red River (Arlington, VA)
- … will have a proven track record of supervising tech control employees and maintaining Tier 2 Tech Control Helpdesk functions in accordance with DISAC ... **Job Summary:** The Primary Technical Control Facility Lead is a pivotal role responsible for managing...network operation consoles, and circuits. + Operate and maintain Tier 2 Tech Control Helpdesk … more
- General Dynamics Information Technology (Rosslyn, VA)
- …operations of the RPC Help Desk, guaranteeing timely and effective customer service. + Oversees Tier 2 and Tier 3 support for the START software application, ... and minimize downtime. + Leads the development and upkeep of helpdesk knowledge base articles, facilitating continuous learning and efficient problem resolution… more
- Leidos (Chantilly, VA)
- …an operations team and 3+ years managing server maintenance and support + 3+ years experience managing Tier 2 - 24x365 Helpdesk support to include Tier 3 ... are seeking a Network and Systems Operations Manager, to lead the operations team. This is a Key Position...analysts, supporting the customer mission. You'll be managing the Tier 2 and Tier 3… more
- General Dynamics Information Technology (Washington, DC)
- …and software issues. **WHAT YOU'LL NEED TO SUCCEED:** + **Required Experience** : 2 -6 years of helpdesk experience + **Required Technical Skills** : CompTIA ... **Skills:** Customer Service,Help Desk Support,Information Technology (IT) Support **Experience:** 2 + years of related experience **US Citizenship Required:** Yes… more