- Amazon (Herndon, VA)
- …ensure the success of Amazon Web Services (AWS) as a leading technology platform? AWS Customer Service provides global support to a wide range of commercial and ... Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using...A+ or Network+ or Security- 1+ year experience in Customer Service and/or Account Management working with… more
- Amazon (Herndon, VA)
- …products and services on AWS. A Senior TPM will work to solve service -centric technical and business problems, devise program strategy, and facilitate technology ... Description The Amazon Dedicated Cloud ( ADC ) Platform Engineering and Emerging Technology (PEET) Periphery...Periphery team is searching for a talented, detail-oriented Senior Technical Program Manager (TPM) to support AWS activities in… more
- Amazon (Herndon, VA)
- …work effectively with engineers, engineering managers, product managers, dev support teams and customer service teams to deliver results. If you are someone who ... - from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to...services in AWS. Within AWS UC, Amazon Dedicated Cloud ( ADC ) roles engage with AWS customers who require specialized… more
- Amazon (Herndon, VA)
- …will dive deeply into technical issues and work diligently to improve the customer experience. The ideal candidate will - Be great fun to work with. Our company ... ideal candidate will love using technology to solve difficult technical problems related to AI/ML service builds...technology solutions that solve difficult problems related to AI/ML service builds and operations primarily in ADC … more
- Amazon (Herndon, VA)
- … customer ) in written format. A day in the life Partner with all ADC infrastructure and service Technical Infrastructure Program Managers and Project ... Global resource provider to Infrastructure, Operations and Services teams for our ADC regions. The Program Coordinators' portfolio is customer centric,… more
- Amazon (Herndon, VA)
- …people management, robust technical understanding with drive and vision to take ADC Scaling Operations to the next level. The successful candidate for this role ... a team of engineers supporting the Amazon Dedicated Cloud ( ADC ) regions. As dedicated cloud regions continue to expand...ongoing network expansion allows us to stay ahead of customer demand. We are looking for a proven technology… more
- Amazon (Herndon, VA)
- …This is not a sales role, but rather an opportunity to be the principal technical advisor and 'voice of the customer ' to Department of Defense customers. As ... all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we're looking...GuardDuty, Systems Manager, CodePipeline, IoT, and many more. Your technical acumen and customer -facing skills will enable… more
- Amazon (Herndon, VA)
- …This is not a sales role, but rather an opportunity to be the principal technical advisor and 'voice of the customer ' to Department of Defense customers. As ... all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we're looking...GuardDuty, Systems Manager, CodePipeline, IoT, and many more. Your technical acumen and customer -facing skills will enable… more
- Amazon (Herndon, VA)
- …more. This is not a sales role, but rather an opportunity to be the principal technical advisor and 'voice of the customer ' to National Security customers. As a ... all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we're looking...GuardDuty, Systems Manager, CodePipeline, IoT, and many more. Your technical acumen and customer -facing skills will enable… more
- Amazon (Herndon, VA)
- …This is not a sales role, but rather an opportunity to be the principal technical advisor and 'voice of the customer ' to Department of Defense customers. As ... all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we're looking...GuardDuty, Systems Manager, CodePipeline, IoT, and many more. Your technical acumen and customer -facing skills will enable… more
- Amazon (Herndon, VA)
- …will dive deep into technical issues and work diligently to improve the customer experience. By working together on behalf of our customers, we are building the ... to join Amazon's world class Database and Analytics focused technical team in Denver, CO, working with some of...ADC ). A day in the life Amazon Web Service is building some of the largest distributed systems… more
- Amazon (Herndon, VA)
- …mission agency partners of AWS? Amazon Web Services (AWS) is seeking a Systems Engineer/ ADC Engineer to take the lead of solving some of the toughest operational ... challenges at cloud scale. You will have a strong technical background, be detail driven, and have excellent problem...and be a great team player. If you're a customer -focused Systems Engineer who would like to contribute to… more
- Amazon (Herndon, VA)
- …defining, and building software solutions that revolutionize how businesses operate? The STRADA ADC Team at Amazon Web Services (AWS) is looking for a Software ... environments to have a firsthand impact on our global customer base. You'll bring a passion for innovation, data,...analytics, and distributed systems. You'll also: * Solve challenging technical problems, often ones not solved before, at every… more
- Amazon (Arlington, VA)
- …role to triage, review, assign and action Program Security tickets facilitating internal customer service requests. - Using service -ticket data and trending ... to include the US Intelligence Community (IC). The AWS Security US- ADC -Security, Industrial Security & Compliance team is responsible for creating, implementing,… more
- Amazon (Arlington, VA)
- …to include the US Intelligence Community (IC). The AWS Security US ADC Security, Industrial Security & Compliance team is responsible for creating, implementing, ... Technology Enterprise. This position requires innovative thinking balanced with a strong customer obsession and a focus on quality and delivering results. AWS… more
- Amazon (Herndon, VA)
- …- Experience troubleshooting and debugging technical systems - 3+ years of customer service experience - 3+ years of Microsoft Office products and ... service levels. If you are passionate about the customer experience; you think and act globally; and you...Bachelor's degree in engineering or equivalent - Experience documenting technical customer issues - Work a flexible… more
- Amazon (Herndon, VA)
- …solutions and solve technical problems. AWS established a specialized group of service teams responsible for the work we are doing with the US Intelligence ... cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and...dive deep to find the root cause of a customer issue, investigate why a metric is trending in… more
- Amazon (Herndon, VA)
- …will dive deep into technical issues and work diligently to improve the customer experience. The ideal candidate will - Be fun to work with. Our company credo ... You regularly take part in deep-dive troubleshooting and conduct technical post-mortem discussions to identify the root cause of...and build automation to help address operational needs and customer asks. - Design and customize service … more
- Amazon (Herndon, VA)
- …to deliver, grow, and scale our services across our Amazon Dedicated Cloud ( ADC ) regions to help these customers move their missions forward. We are seeking ... a Senior Technical Program Manager (TPM) to own delivering a portfolio...a portfolio of AWS services across a range of ADC regions. This role will drive programs that result… more
- Amazon (Herndon, VA)
- …an understanding of the application of Information Security in a broad range of technical areas. You will be " Customer Obsessed", working closely with our ... ensuring the appropriate operational security posture is maintained for the US ADC Remote Management and Administration (RM&A) networks. As a Senior Security… more