- SMX (Herndon, VA)
- …in the technology industry, managing projects through a full lifecycle, ideally within a service delivery / consultancy environment * At least 3 years of ... point of contact for all parties to orchestrate the delivery of the project. They will manage customer...and an expansive view of what's possible to every engagement . Our delivery model and unique approaches… more
- ICF Next (Reston, VA)
- Energy & Sustainability Specialist - Support for Energy Service Providers Web Services Location Reston, VA (hybrid 2 days onsite, 3 days remote) LOB/Portfolio: ... portion (at least 50%) of the role will entail outreach to and engagement with current and prospective users of the ENERGY STAR(R) Portfolio Manager(R) web… more
- Leidos Holding (Reston, VA)
- …. This crucial role involves leading a team to design and develop a client engagement and mobile intelligence delivery application on iOS and Android devices to ... customer 's current applications.Create a system that supports the delivery of intelligence via platform agnostic digital tablets.Collaborate with government… more
- Leidos Holding (Reston, VA)
- …the engagement life cycle through iterative feedback mechanisms.Use agile delivery methodology to lead project teams consisting of business and technical ... interaction with one or more development teams and performs as a key customer liaison with basic technical knowledge about web and mobile application development.… more
- Leidos Holding (Reston, VA)
- …the engagement life cycle through iterative feedback mechanismsUse agile delivery methodology to lead project teams consisting of business and technical ... with one or more development teams and performs as a key customer liaison with basic technical knowledge about complex system and application development.… more
- Visa Inc (Ashburn, VA)
- …customer ", ensuring that client needs and perspectives are prioritized in our service delivery . They will collaborate with regional teams and sales ... for new features and assist in coordinating activities between the Product and Service Delivery teams.Contribute to proposal and contractual content.This is a… more
- Cooley LLP (Reston, VA)
- …oral communication skillsGood judgment with strong analytical and interpretation skillsStrong customer service skillsAbility to work independently with little or ... and firm policies and proceduresReview client files for prior responses and/or engagement letters for audit checklist reviewConduct attorney polls and track attorney… more
- Accenture (Arlington, VA)
- …From rapid deployments to entire transformations, you'll deliver leading edge Customer Engagement strategy and operations capabilities to our healthcare ... clients. As a Health Customer Engagement Senior Manager, your primary responsibilities will include: Leading project teams in Customer Experience… more
- Accenture (Arlington, VA)
- …From rapid deployments to entire transformations, you'll deliver leading edge Customer Engagement strategy and operations capabilities to our healthcare ... clients. As a Health Customer Engagement Manager, your primary responsibilities will...help you build and advance your health, consultative and delivery skills. Access learning resources, interactive classroom courses, real-life… more
- Slalom Consulting (Washington, DC)
- …designed at streamlining business processes to achieve optimal performance Advise customers on service delivery models, SaaS solutions, customer service ... as HR leaders, developers and IT teams to document baseline, current state HR Service Delivery operations, and future goals Develop roadmaps for HR service… more
- Kearney & Company (Chantilly, VA)
- …technology and/or related technical experience Management/ Leadership Experience Strong customer service skills Project management experience Excellent verbal ... and providing guidance to staff Provide subject matter technical expertise to delivery team in financial management areas of financial reporting, internal control,… more
- Leidos Holding (Ashburn, VA)
- …successful execution. Represent Division leadership as a senior representative/interface for customer engagement . Collaborate with the Deputy Program Manager and ... of low-code/no-code, COTS, ERP, and custom systems including Salesforce, Service Now, Maximo and other systems for asset management,...users. The Senior PM will be ultimately responsible for delivery of all functionalities to the CBP. They will… more
- Capital One Financial Corporation (Mclean, VA)
- …America, McLean, VirginiaManager - Servicing Back Office Operations Strategy, Customer Channels (Hybrid)The Servicing Back Office organization supports key business ... processes that address the intake and handling of both General and escalated customer complaints fulfillments as well as collection of data to re-define operational… more
- Booz Allen Hamilton (Bethesda, MD)
- Cloud Service Provider Partnership LeadKey Role:Leverage background in cloud technologies and management and execution of billable client delivery projects ... cloud partnerships to advance health adoption and solutions, ensuring successful project delivery that contributes to our growth and meets client mission needs and… more
- Capital One Financial Corporation (Mclean, VA)
- …team Managing through shifting priorities to provide clear direction and input on engagement definition Advocating for the customer through human centered design ... methods and leading others in the process Participating in and leading end-to-end service experience design by: Researching to understand customer needs and… more
- Geico (Chevy Chase, MD)
- …workflows and processes to enhance service delivery and customer experience.Stakeholder and Customer Engagement :Build and maintain strong ... a team of technical support specialists, ensuring efficient and effective service delivery .Oversee the recruitment, training, and performance evaluation of… more
- Deloitte (Washington, DC)
- …(PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery . Work you'll do/Responsibilities This is a lead role in ... technology who wants to work in a collaborative environment? As an experienced Workday Customer Accounts Lead you will have the ability to share new ideas and… more
- MorganFranklin (Mclean, VA)
- …Principals and Associate Principals this position assumes total responsibility for engagement staffing, delivery , client satisfaction, scope management and ... this position is responsible for day-to-day management of client engagements and delivery across a broad range of solutions and industries. In collaboration with… more
- Maximus (Mclean, VA)
- …offerings aligned with the mission requirements of our customers to improve overall service delivery across our operations. We believe that great outcomes define ... strong understanding of various applications across business processes - Familiarity with customer data, personalization, and customer engagement metrics… more
- BDO USA, LLP (Potomac, MD)
- …to work independently and collaborate within a team environment and with a customer service focus Ability to follow instructions as directed Superior ... and federal financial management. This position involves contributing to project delivery for civilian federal agencies, focusing on areas such as Operational… more
