- Leidos (Washington, DC)
- …Leidos' Civilian Health Solutions Operation is seeking a dynamic, mission-centric hands-on **Senior** ** Service Desk Analyst (Tier 3 support)** to support a ... the ability to obtain a level 5 Public Trust clearance. As a Service Desk Analyst , you are expected to possess exceptional customer engagement,… more
- CAI (Washington, DC)
- …Number** R3297 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst you will be responsible for receiving ... Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical support to both… more
- TEKsystems (Baltimore, MD)
- …across the network) 4. PDA devices Will be needed to work occasional weekends. Skills: Service , Desk , Analyst Top Skills Details: Service , Desk , ... diagnosing, and resolving end user calls in a single point of contact help desk environment, and providing assistance to other members of the team. An average call… more
- ERP International (Washington, DC)
- …International, LLC** ( www.erpinternational.com ) is currently seeking a Full Time **Tier 1 Service Desk Analyst ** to support our DFC CFESS technical support ... Details and Tasks:** + Support and respond to tickets for ongoing Tier 1 Service Desk activities in Service Now for DFC IT infrastructure + Work with… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support ... government in the heart of our nation's capital. As a Service Desk Technician / Help Desk Analyst , you are the foundation of our overall approach to… more
- TEKsystems (Halethorpe, MD)
- …Connection issues Work Schedule: 1pm - 10pm Skills: Help desk , Customer service , Technical support, Service desk , Troubleshooting, Office 365, Windows ... itsm, healthcare support, Password reset, servicenow Top Skills Details: Help desk ,Customer service ,Technical support, Service desk ,Troubleshooting,Office… more
- Intuit (Washington, DC)
- …touch" level of support to the employee community. What you'll bring + 3-5 years of Service Desk and Desktop Support experience for both PC and Mac required + ... the place for you! The role of Desktop Support Analyst 2 is to help employees with all facets...non-technical users effectively + Passionate about providing excellent customer service and follow-thru to completion + Minimum of an… more
- Insight Global (Baltimore, MD)
- Job Description Our client is seeking an indiidual to join their IT Service Desk team as they roll out M365, OneDrive and SharePoint online to their company. ... meetings - reporting on the most common user issues and how the IT service Desk team can best combat them proactively. We are a company committed to creating… more
- TEKsystems (Halethorpe, MD)
- …diagnosing, and resolving end user calls in a single point of contact help desk environment, and providing assistance to other members of the team. An average call ... experience specifically document formatting and Excel formulas Exceptional customer service experience Troubleshooting of Windows based PCs and basic networking… more
- William C Brown Inc (Bowie, MD)
- …law. Description (Bowie, Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data center infrastructure ... Service Desk Agent (Third Shift) EOE... Service Desk Agent (Third Shift) EOE Statement We are...within a timely manner as stated in the Help Desk Service /Operating Level Agreement. + Provide triage… more
- Leidos (Rockville, MD)
- …for an opportunity to make an impact? Leidos currently has an opening for a Help Desk Analyst (Tier 1). This is an exciting opportunity to use your experience to ... who provide unmatched aid to our clients. **Primary Tasks:** + Provides Help/ Service Desk assistance to end users on a variety of issues. Identifies, researches,… more
- Robert Half Technology (Daniels, MD)
- Description We are offering a contract employment opportunity for a Help Desk Analyst in Daniels, Maryland. This role is within the tech industry and will ... remote desktop support. The successful candidate will be proficient in Service Desk operations and have an understanding of Microsoft, Windows Defender,… more
- Robert Half Technology (Washington, DC)
- Description We are providing an opportunity for a skilled Help Desk Analyst II based in Washington, District of Columbia. This role will primarily revolve around ... and maintenance within the Information Technology department, including equipment maintenance and service , storage room maintenance, and desk setups. * Set up… more
- Carrington (Owings Mills, MD)
- …our amazing team and work remote, prefer someone living in PST zone.** The Wire Desk Analyst l will be responsible for assisting the Treasury department with its ... initiatives and projects, such as bank account management, banking service enhancements, system reconciliations, and system administration. Perform all duties… more
- SAIC (Washington, DC)
- **Description** We are currently seeking a motivated, career and customer service oriented Tier II Technician to begin an exciting and challenging career with SAIC. ... In this role you are responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements. You will perform software installations and upgrades to operating… more
- William C Brown Inc (Bowie, MD)
- Service Desk Agent EOE Statement We are... Analyst is part of the Enterprise Operations Service Desk staff supporting the agency's systems, hybrid ... notifications and updates to incident stakeholders. + Conduct continuous improvement service desk support and update knowledge base as required. + Perform… more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Specialist, Senior- Tier 1** to join our team ... problems, trends, and unique criteria, as required. + Reviewing analyst ticket queues to facilitate ticket resolution at or...knowledge base articles. + Providing phone, email, chat, and Service - Desk support for end users that are… more
- Three Saints Bay (Suitland, MD)
- **Technical Service Desk (TSD) Manager - Suitland (3723)** Location **Suitland, MD** Job Code **3723** \# of Openings **1** Apply Now ... and a Federal Government Contractor industry leader, is seeking a Technical Service Desk (TSD) Manager **POSITION RESPONSIBILITIES:** * Coordinating work efforts… more
- Koniag Government Services (Baltimore, MD)
- …**Tuknik Government Services,** a Koniag Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a Public Trust clearance to ... accounts, paid holidays, three weeks paid time off, and more. **Help Desk ** Tuknik Government Services, LLC (TGS) is 8(a) certified company providing leading… more
- Robert Half Technology (Lanham, MD)
- Description We are offering a short term contract employment opportunity for a Help Desk Analyst in Lanham, Maryland, 20706, United States. As a Help Desk ... attention to detail * Ability to handle multiple tasks concurrently * Excellent customer service skills * Must have a proactive and positive attitude * Ability to… more