- ERP International (Washington, DC)
- …**ERP International, LLC** ( www.erpinternational.com ) is currently seeking a Full Time ** Asset Manager ** to support our DFC CFESS technical support program. ... **Responsibilities** **Job Specific Details and Tasks:** + Manage and Coordinate Asset Management activities and client interactions for DFC IT infrastructure +… more
- General Dynamics Information Technology (Rosslyn, VA)
- …world. + Leads the RPC Help Desk team, enforcing adherence to service level agreements, effective asset management, and maintenance of standard operating ... related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Manager The Help Desk ...+ Experience using an out of the box help desk / service desk ticketing required, with… more
- ERP International (Washington, DC)
- …LLC** ( www.erpinternational.com ) is currently seeking a Full Time **Tier 1 Service Desk Analyst** to support our DFC CFESS technical support program. ... Support and respond to tickets for ongoing Tier 1 Service Desk activities in Service ...regular tracking and summary inputs to the Serivce Area Manager as needed. + Work extensively directly with DFC… more
- Chenega Corporation (Alexandria, VA)
- …provides the services, staff, and expertise to operate and maintain the AGC Service Desk functions, including the ticketing system and operational support and ... JWICS and support for Data Transfer Across domain activities. + Lead service desk functions, including installing computer equipment (printers, multi-function… more
- CACI International (Arlington, VA)
- …and accurately in a fast paced and changing environment. Qualified candidates working with the Service Desk Manager will work to ensure all Service ... extensive experience supporting customers in a Service Desk capacity, familiar with ITIL (Incident, asset ,...reviews and timesheets of assigned technicians. + Working with Service Desk Manager to ensure… more
- Ensono (Washington, DC)
- …the following tools: Service Manager , CASD Service Desk or ServiceNOW Configuration Management Database, Inventory asset management, HP Service ... mentoring team members with client support. Position reports to Manager Information Technology, Info Sys. Key Areas of Focus...proper follow up actions + Responsible for responding to service restoration calls. + Responsible for the overseeing of… more
- Ensono (Washington, DC)
- …the following tools: Service Manager , CASD Service Desk or ServiceNOW Configuration Management Database, Inventory asset management, is preferred ... reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up… more
- American Public Power Association (Arlington, VA)
- …of the organization. The Senior Director, Information Technology supervises in-house IT Manager . Please note: This is not a remote position.Candidates must be in ... network recovery and backup processes. + Responsible for enterprise IT asset management, including with assisting senior leadership in developing an association-wide… more
- Leader Communications Inc. (Washington, DC)
- …partners + Responds to tickets as assigned via the Knowledge, Incident/Problem, Service , and Asset Management (KISAM) system + Problem recognition, fault ... (Jabber), RedSky, ViewMail, WebEx (CWMS), SME, Attendance Console, OpenAM, Enterprise License Manager (ELM), Net Apps, Lightweight Directory Service (LDS), TFTP,… more