- ManTech (Washington, DC)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Senior** ** Service Desk Specialist - Cleared Tier 2** to join our team ... of the ordinary issues for users. If unable to diagnose problem, will work with service desk management or Tier 3 to diagnose and resolve problem. + Responds… more
- General Dynamics Information Technology (Arlington, VA)
- …We are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier I-II support to users. To be successful ... None **Job Family:** Help Desk **Skills:** Help Desk Operations,IT Service Desk ,Problem Solving,Technical...into opportunity. And our work depends on a Help Desk Specialist joining our team to support… more
- CACI International (Forest Heights, MD)
- Tier 1 Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... Travel: Local * * * CACI is seeking a Tier 1 Help Desk Specialist ...of incident information through VIP and customer conversation and self- service tools. Under general supervision, assists VIP's and users… more
- RightDirection Technology Solutions LLC (Washington, DC)
- …GTM Help Desk Specialist - Dept of State The Help Desk Specialist shall provide full- service , Tier I help desk support including: + Provide ... Help Desk Tier I Specialist ...Help Desk Tier I Specialist - Cleared Washington,...+ Log all request into the Government tracking system ( Service Now). + Add new users to the network… more
- RightDirection Technology Solutions LLC (Washington, DC)
- Help Desk Tier II Desktop Specialist - Cleared Washington, DC (http://maps.google.com/maps?q=Washington+DC) Description The Help Desk Tier II Desktop ... Specialist shall support the HR Help Desk at the US Dept of State in Washington,...property, assisting with office moves, and other related help desk duties. + Occasionally assist Tier I… more
- General Dynamics Information Technology (Fort Belvoir, VA)
- …+ years of related experience **US Citizenship Required:** Yes **Job Description:** **Help Desk Support Service Specialist - Intermediate** **- TS/SCI** ... **required** Transform technology into opportunity as a **Help Desk Support Service Specialist -...mainframe applications and hardware. + Handles problem that the first- tier of help desk support is unable… more
- NuAxis Innovations (Washington, DC)
- … Desk Specialist II** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply expertise on multiple complex ... and innovation in determining how to accomplish tasks. The Service Desk Specialist is required...Tier I support **Essential Functions:** + Provide onsite desk -side and remote technical support. The onsite support may… more
- Vectrus (Springfield, VA)
- …challenges with integrity, respect, responsibility, and professionalism. We are hiring a Senior Service Desk Specialist - Top Secret clearance to support ... and maintain a Counterintelligence (CI) Polygraph. Responsibilities + What You'll Do + The Senior Service Desk Specialists are the Tier 2 team members of an… more
- General Dynamics Information Technology (Arlington, VA)
- …Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Specialist ** with GDIT. A career in enterprise IT means ... At GDIT, people are our differentiator. As a **Help Desk Specialist ,** you will help ensure today...life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. POSITION… more
- CACI International (Washington, DC)
- VIP Support Specialist Tier 2 Job Category: Engineering and Technical Support Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: ... * CACI has an immediate opening for VIP Support Specialist ( Tier II), who will be responsible...years of relevant experience + Experience in a Help Desk / Service Desk environment + Current… more
- Competitive Range Solutions, LLC (Washington, DC)
- …heights. Competitive Range Solutions requires the expertise of a talented and experienced Tier II IT Support Specialist . The specialist provides day-to-day ... end-user downtime, increase productivity, and provide a world-class customer experience. The Tier II IT Support Specialist is primarily responsible for providing… more
- ManTech (Washington, DC)
- …for advancement. Currently, **ManTech** is seeking a motivated, career and customer-oriented **Help Desk Support Specialist ** to join our team in the DMV area. ... + Possess familiarity with the ICON Knowledge Base, ITIL processes, and service delivery, capturing and implementing changes to knowledge articles and processes. +… more
- ProSphere Tek (Washington, DC)
- …tickets as necessary to the appropriate support teams. + Support program-level Service Desk functions to include evaluating, processing/resolving, and tracking ... **Overview** Planned Systems International, Inc (PSI) is seeking aHelp Desk Specialistto support our Government customer in Washington, DC for our DoS PHIMS… more
- ISYS Technologies (Washington, DC)
- …as a Tier 2 or Tier 3 Information Technology Help Desk support.* Must be customer service oriented and self-motivated.* Demonstrated analytical and ... problem-solving skills.* Strong interpersonal and communication skills who can work with people at variouslevels of the organization. Essential Requirements: US Citizenship is required. I2X Technologies is an Equal Opportunity/Affirmative Action Employer. All… more
- Indigo IT, LLC (Washington, DC)
- …through both deskside support services and by serving on the Walk-Up Service Desk , where appropriate. They also provide Tier 2 AV/VTC support and participate ... Sr Desktop Support Specialist Washington, DC SUMMARY: Founded in 2001, Indigo...users (ie, VIPs and executives) including prompt responses to Tier 2 service desk escalations.… more
- Koniag Government Services (Arlington, VA)
- …Apache web servers + Experience working with data analytics, Team auditing, ticketing ( service desk ) and custom coded applications + Experience working with ... LLC,** a Koniag Government Services company **,** is seeking a ServiceNow Support Specialist Senior-Level IT Subject Matter Specialist with a Secret Clearance to… more
- US Courts (Washington, DC)
- Summary The IT Help Desk Specialist provides first tier help desk support for end users of the Court of Appeals and appellate offices. The position also ... Acrobat, and nationally and locally developed systems). Responsibilities The IT Help Desk Specialist performs routine to moderately complex troubleshooting of… more
- Cayuse Holdings (Washington, DC)
- …end-users for PC, server, mainframe applications, and hardware. Handles problems that the first tier help desk support is unable to resolve. May interact with ... delivery of quality outcomes. **Primary Focus** The Journeyman Computer User Support Specialist will support the US Army Corps of Engineers RITS Program. Provides… more
- Chenega Corporation (Fort Belvoir, VA)
- …Support Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 TheHelp Desk Support Services Specialist - Seniorwill provide end-user desktop support ... Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our...Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support. + Respond to … more
- Calhoun International, LLC (Arlington, VA)
- …tracks trouble tickets, refer appropriate issues to Defense Travel Management Office (DTMO), Tier Three Level Help Desk roles and Travel Assistance Center (TAC), ... years. * Shall have a minimum of one year of DTS Local Level Service Help Desk experience, to include ODTA support; ability to prepare and/or review DTS Standard… more