- HealthEdge Software Inc (Juneau, AK)
- …**What you bring:** + Bachelor's Degree or5+ years relevant professional experience in Customer Success / Support Operations + Exceptional interpersonal ... **Overview** **Manager, Customer Support ** **Position Overview:** The ... needs. This role is a part of the Customer Operations team and reports directly to… more
- Evolent Health (Juneau, AK)
- …Opportunities:** + Supervisor's work directly with our Representative, Customer Service team members to assist with providing support to health ... calls, queues, dashboards and other performance management tools. + Support the recruitment, selection and onboarding of new staff...field is a plus. + 5-8 years' experience with customer service /call center operations within… more
- Sutherland Global Services (Juneau, AK)
- …each new call? **Join Us.** We're Sutherland, and we're now hiring customer service reps to help us support a new client, a multinational corporation ... **What you'll do:** **General Duties & Responsibilities** + Provide customer support by phone, email or instant...and business operations to enable resolution of customer inquiries + Excellent customer service… more
- Marriott (Juneau, AK)
- …phases of the project lifecycle - inception, prototyping, design, testing, rollout and support . The Operations Research team seeks a flexible candidate with a ... new models + Assists the Application Delivery teams in support of operations + Assists the Application...customer /stakeholder needs and actions consistent with the company's service standards. + Global Mindset - Supports employees and… more
- Wells Fargo (Juneau, AK)
- …business divisions at wellsfargojobs.com . **In this role you will:** + Support customer experience by accurately processing and approving teller transactions, ... policies + Perform routine to moderately complex transactional, operational, and customer support tasks efficiently through knowledge of bank procedures… more
- CHS Inc. (Juneau, AK)
- …HR teams members when delivering end to end resolution of customer service requests and inquires. The HR Operations Specialist, Experienced provides ... administration, documentation and continuous improvement. **Responsibilities** **Employee Experience Support ** Deliver high quality customer service … more
- Evolent Health (Juneau, AK)
- …virtual classroom environment with trainers who have experience working within the Evolent Customer Service Operations (CSO) call center. Training Hours are ... Stay for the culture. **What You'll Be Doing:** Our customer service team offers candidates the opportunity...opportunity to make a meaningful impact by providing exceptional support to our valued customers, fostering a sense of… more
- HealthEdge Software Inc (Juneau, AK)
- … service delivery initiatives separate from standard SaaS license support activities. Examples include customer implementations, business expansion, and ... + Leading cross-functional teams to drive process improvements,leveragingtechnology to enhance service efficiency and customer satisfaction. + Partnering with… more
- Cardinal Health (Juneau, AK)
- **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing ... as a representative of Cardinal Health at-Home + Support an inbound call queue, providing assistance in placing...High school diploma preferred + 2-4 years experience in Customer Service preferred + Prior computer experience… more
- Merck (Juneau, AK)
- …levels within the CI organization to participate in and/or lead projects that support quality operations driving the efficient and ethical conduct of clinical ... include one or more projects. These opportunities in Clinical Operations can provide you with great development and a...Activities may include (but are not limited to): + Support the CI team which oversees Clinical Quality Management… more
- Rubrik (Juneau, AK)
- …for the Global Deal Desk team. They will promote a scalable and service -oriented support model, while also ensuring operational compliance and driving continuous ... We are now hiring a **Senior Manager, Global Deal Operations ** to oversee the management of the team building non-standard quotes, and supporting GTM workstreams,… more
- Highmark Health (Juneau, AK)
- …This job is a strong advocate of cloud technology and engineering support necessary to drive the organization's next-generation technologies. The senior level ... maintain, and optimize cloud usage across the organization through engineering support of cloud technologies and through automation builds and related technologies.… more
- Sutherland Global Services (Juneau, AK)
- …years of experience working in a high-volume call center environment as a customer service representative + Effective verbal and written communication skills + ... products and platforms, we drive digital transformation, optimize critical business operations , reinvent experiences, and pioneer new solutions, all provided through… more
- Takeda Pharmaceuticals (Juneau, AK)
- …communicate with team members at all levels of the organization. + **Exceptional Customer Service :** Create a positive donor experience and maintain donor ... to advance into an Assistant Manager position. You'll receive training and 1-to-1 support and engage in mentorships. + **Learn Operations Management** : During… more
- Ford Motor Company (Juneau, AK)
- …to leverage advanced technology to redefine the transportation landscape, enhance the customer experience and improve people's lives, this is the opportunity for ... will lead efforts related to the engineering, implementation and ongoing support and maintenance of Ford's client management infrastructure (SCCM, Dynatrace/SCOM,… more
- Highmark Health (Juneau, AK)
- …is responsible for directing and managing incoming technology request processes in support of the digital strategy and providing oversight on the organization's ... including metrics, reporting, dashboards, etc. Additionally, this role provides issues support to determine a path to resolution. **ESSENTIAL RESPONSIBILITIES** +… more
- HealthEdge Software Inc (Juneau, AK)
- …their product expertise and collected data from the client-filled questionnaire. + Provide FAQ customer support (Helper Text or FAQ or Release Notes) + Triage ... it may facilitate improved patient outcomes and lower costs. + Exceptional customer service orientation + Technical documentation creation/updating. + Experience… more
- Rocket Software (Juneau, AK)
- …through improving operational efficiencies, empowerment of staff, effectiveness of service delivery, and customer satisfaction and retention. **Essential ... cross-functionally through customer escalations as key point of contact for customer stakeholders. + Project Leadership: Lead or support critical projects,… more
- Merck (Juneau, AK)
- …technical solutions support team, and the sales team to ensure customer user experience and satisfaction with SenseHub Dairy sensor technology products. Train ... **Job Description** The Livestock Technology Solutions Customer Success Specialist will be the lead in...clips. + Actively raise issues and recommend improvements to support services. + Use project management skills and organization… more
- Siemens (Juneau, AK)
- …scheduled hours and after hours as needed. **Why is this so important?** Our Service Support Specialists are the face of Siemens, and your expertise and ... will: ** ** ** + Execute digitalization and standard service operations strategies + Work with multiple...Support after hours during on-call rotation, responds to service calls (emergency and on-site) as assigned. + Performs… more