- General Dynamics Information Technology (Fort Meade, MD)
- …7 + years of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Intermediate** ... **- TS/SCI** **required** Transform technology into opportunity as a ** Help Desk Support Service Specialist - Intermediate** with GDIT. A career in… more
- TEKsystems (Halethorpe, MD)
- …support , remote desktop, customer service oriented, customer experience, troubleshooting, Windows 10, Help desk support , Support , Service ... support ,remote desktop,customer service oriented,customer experience,troubleshooting,Windows 10, Help desk support , Support , Service… more
- TEKsystems (Halethorpe, MD)
- …listed below: 1. Microsoft Outlook 2. Microsoft Word 3. Connection issues Skills: Help desk , Customer service , Technical support , Service desk , ... itsm, healthcare support , Password reset, servicenow Top Skills Details: Help desk ,Customer service ,Technical support , Service desk… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …Top Secret SCI + Polygraph **Job Family:** Help Desk **Skills:** Customer Service ,Technical Support ,Troubleshooting **Certifications:** Security+, ... 1 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician II Transform technology into opportunity as a … more
- TEKsystems (Cockeysville, MD)
- …slight SQL work and working with 3rd party vendors. Skills: help desk , help desk support , service desk , support , customer service , ... Windows 10, active directory, troubleshooting Top Skills Details: help desk , help desk support , service desk , support ,customer service… more
- ManTech (Glen Burnie, MD)
- …Currently, ManTech is seeking a motivated, career and customer-oriented **Journeyman** **Tier 1 Help Desk Support Services Specialist** to join our team ... users. If unable to diagnose problem, will work with Help Desk Management to diagnose and resolve...of tickets assigned. + Providing phone, email, chat, and Service - Desk support for end users… more
- DLA Piper (Baltimore, MD)
- …managing staff and operations of a 5x12 Service group. + Sets priorities, provides support and direction to Help Desk staff. Oversees the onboarding and ... by overseeing the daily activities of the Billing Help / Service Desk team and facilitating...and with the appropriate urgency; manages and reports on support SLA's. The Service Desk … more
- ManTech (Glen Burnie, MD)
- …for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented **Tier 1 Help Desk Support Services SME** to join our team in ... the Herndon, VA. This position supports a 24/7/365 service center. You will have the option of 2nd...+ May provide training and guidance to more junior help desk personnel. + Provides resolutions to… more
- Themis Insight (Columbia, MD)
- …and Private, Civilian and Military expertise to every case. We are hiring a Customer Support Consultant ( Help Desk ) to work in Columbia, MD. Position ... resolutions + Supporting configuration management process + Providing functional support for deployment activities + Developing test scripts and...3 years of experience in a Government-facing functional, customer service , or help desk role… more
- COMSO, Inc (Fort Meade, MD)
- …. + Work with a small team providing service availability monitoring and help desk support for internet-like collaboration services hosted on a ... week, 10 hour a day Shift (0600 - 2200) Help Desk support as defined...and status monitoring, and taking appropriate measures when a service outage occurs. Utilize SOPs to perform basic troubleshooting… more
- ManTech (Baltimore, MD)
- …Tier 1 service desk requirements. + Providing phone, email, chat, and Service - Desk support for end users that are in-office and off-site. + Managing ... Currently, ManTech is seeking a motivated, career and customer-oriented ** Service Desk Manager - Tier 1** to...+ Experience providing training and guidance to more junior help desk personnel. + Proven experience providing… more
- General Dynamics Information Technology (Beltsville, MD)
- …of improving how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to support Department of State (DoS) activities at ... Be Able to Obtain:** Top Secret **Job Family:** SCA **Skills:** Problem Resolution, Service Desk (Inactive),Technical Helpdesk **Experience:** 5 + years of… more
- Robert Half Technology (Daniels, MD)
- …remote desktop support . The successful candidate will be proficient in Service Desk operations and have an understanding of Microsoft, Windows Defender, ... We are offering a contract employment opportunity for a Help Desk Analyst in Daniels, Maryland. This...Desktop Support . * Prior experience in a Service Desk role. * Familiarity with Tier… more
- Leidos (Odenton, MD)
- **Description** + 1901 Group at Leidos currently has a need for a Help Desk Technician responsible for deskside and remote end user customer support for a ... DOD customer in Fort Meade MD. This individual will help ascertain the nature of the support ...messages, and in person + Able to adapt to service desk capability, handling calls and contacts… more
- KPMG (Baltimore, MD)
- **Business Title:** KPMG Software Lifecycle Console Manager & License Desk Service Delivery Manager **Requisition Number:** 112798 - 42 **Function:** Business ... Support Services **Area of Interest:** **State:** MD **City:** Baltimore...seeking a Manager, Software Lifecycle Console Manager & License Desk Service Delivery to join our Global… more
- William C Brown Inc (Bowie, MD)
- …Support . + Resolve customer inquiries within a timely manner as stated in the Help Desk Service /Operating Level Agreement. + Provide triage activities to ... Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support ...standard operating procedures. + Provide courteous, professional, quality customer service via the Help Desk .… more
- Marriott (Annapolis, MD)
- …**Position Type** Management **JOB SUMMARY** **Overview:** As a key member of the Service Desk Support organization, the Infrastructure Systems Analyst ... contact resolution. + Work Schedule: + 24x7 Operation: The Support Desk operates continuously within our global...or chat following department policy. + Creates and updates Help Desk incident or service … more
- Koniag Government Services (Baltimore, MD)
- …**Tuknik Government Services,** a Koniag Government Services company, is seeking a Tier I Help Desk Analyst that is able to obtain a Public Trust clearance ... paid holidays, three weeks paid time off, and more. ** Help Desk ** Tuknik Government Services, LLC (TGS)...at least one of the following certifications: HDI Customer Service Representative, HDI Desktop Support Technician or… more
- TriTech Enterprise Systems, Inc. (Baltimore, MD)
- …Acrobat, Cisco VPN software and imaging software. + Senior level experience using service desk software (opening, documenting, closing, follow up on service ... Inc. (TriTech) is seeking several 'Senior Helpdesk Specialists' to support the Maryland Department of Transportation (MDOT), State Highway...DOS, and Windows, as well as work on a help desk . Demonstrated ability to effectively communicate… more
- Koniag Government Services (Silver Spring, MD)
- …to:** + Responsible for performing the following tasks: + Tier I and Tier II Help Desk support during normal business hours 0700-1700 Monday - Friday, ... a Koniag Government Services company, is seeking an experienced Help Desk Technician to support ...ServiceNow ticketing system. + Provide End User Development (EUD) support service and incident resolution remotely and… more