• Service Desk / Help Desk

    General Dynamics Information Technology (Washington, DC)
    …Required:** Yes **Job Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support ... of our nation's capital. As a Service Desk Technician / Help Desk Analyst...leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to… more
    General Dynamics Information Technology (09/28/24)
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  • Bilingual (Spanish/English) Service

    CAI (Washington, DC)
    …Number** R3770 **Employment Type** Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst , you will be responsible for receiving ... **Job Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical support to… more
    CAI (09/26/24)
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  • NCIS Help Desk Analyst Tier I…

    General Dynamics Information Technology (Quantico, VA)
    …Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier I** with GDIT. A career in enterprise IT ... improving how agencies operate. Our work depends on **Help Desk Analyst Tier I** joining our IT...ITD organization in Quantico, VA. The **Naval Criminal Investigative Service (NCIS)** is an organization of approximately 2,000 personnel… more
    General Dynamics Information Technology (07/19/24)
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  • TS - Service Desk Analyst

    Insight Global (Washington, DC)
    Job Description We are seeking a talented Service Desk Analyst to support a Federal program. The effort will focus on a wide range of IT services through ... national assets. Responsibilities include: Provide Tier 1 and Tier 2 Help Desk support to user community (phone, email or drive-by) Follow established processes,… more
    Insight Global (10/01/24)
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  • Tier III Help Desk Analyst

    KeenLogic (Washington, DC)
    KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will have ... and Android operating systems. As a Tier III Help Desk Analyst , you will serve as primary...technical support are responded to and addressed within established service level agreements. Qualifications: + Must be eligible for… more
    KeenLogic (09/05/24)
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  • Service Desk Specialist

    CACI International (Ashburn, VA)
    Service Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of ... technical experience (experience considered in lieu of degree) + Experience using a service desk ticketing system. + Experience providing advanced support to… more
    CACI International (09/18/24)
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  • Senior Business Process Analyst

    American Institutes for Research (Arlington, VA)
    …Information Technology (IT) team is seeking aSenior Business Process Analystfocused on IT Service Desk process improvements. This will be a hybrid role bridging ... experience. + Prior experience leading or managing an IT Helpdesk or IT Service Desk . + Knowledge of contemporary information technologies and cloud-based… more
    American Institutes for Research (09/20/24)
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  • Senior Incident Response Analyst

    Axxum Technologies (Mclean, VA)
    Analyst Responsibilities : + Provide effective front-line support leveraging service desk ticketing system, telephone, and email communications + Support ... the service desk shift lead in operational activities...review all current job postings, and instructions on the application process. As an Equal Employment Opportunity (EEO) Employer,… more
    Axxum Technologies (08/08/24)
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  • Program Analyst

    Office of the Secretary (Gaithersburg, MD)
    application administration, network and desktop support, security, help desk and customer support, and software configuration management; Independently resolves ... Summary This vacancy is for a Program Analyst in the Office of the Secretary within...administration, account administration, network & desktop support, security, Help Desk & Customer Support and software configuration management. Confidently… more
    Office of the Secretary (10/01/24)
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  • IT Service Management (ITSM) Analyst

    Tetrad Digital Integrity LLC (Washington, DC)
    …our customers from increasing threats and vulnerabilities in this digital age. The IT Service Management (ITSM) Analyst will be support the Chief IT Customer ... current state of IT services and support ongoing continual service improvement. Key focus areas for this role involve...like Six Sigma, ISO, COBIT, Kaizen and real-world lean application of these techniques. + Experience developing, measuring, and… more
    Tetrad Digital Integrity LLC (09/20/24)
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  • Systems Analyst

    Koniag Government Services (Chantilly, VA)
    …tutorials. + Perform daily quality checks and produce a weekly report. + Monitor service desk queues and assign tickets to Deskside Support team members based ... IT Systems, LLC,** a Koniag Government Services company, is seeking a Systems Analyst to support **KITS** and our government customer. **This is a Remote… more
    Koniag Government Services (10/01/24)
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  • Military Analyst for AUKUS

    Serco (Washington, DC)
    …with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP compliance, ... supports NAVSEA and the US AUKUS program. The Military Analyst will support the efforts and actions of the...the Defense Security Assistance Management System (DSAMS). + FMS Desk Officer experience at the Defense Security Cooperation Agency… more
    Serco (08/13/24)
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  • Technical Planning Analyst , F-35 Jpo Fcat…

    Serco (Crystal City, VA)
    …with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP compliance, ... F-35 program, to include development, production, and sustainment. Our Technical Planning Analyst , located in Crystal City, Arlington, VA, supports the F-35 JPO… more
    Serco (09/07/24)
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  • Senior Operations Research Analyst

    Serco (Arlington, VA)
    …with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP compliance, ... **Position Description** Serco is seeking a Senior Operations Research Analyst to join our team of subject matter experts...and address that match the information entered on the application . Serco will not take possession of or retain/store… more
    Serco (07/31/24)
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  • Enterprise Monitoring Analyst

    CACI International (Springfield, VA)
    …use of application software products and/or infrastructure components. + Engages other service desk resources or appropriate service resources to resolve ... Enterprise Monitoring Analyst Job Category: Information Technology Time Type: Full...Responsibilities:** + Maintains system awareness, collaborating with the Integrated Service Center (ISC) Enterprise COMM NOC, external agencies/customers, and… more
    CACI International (08/16/24)
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  • Program Analyst - Submarines

    Serco (Washington, DC)
    …with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP compliance, ... **Position Description** Looking for a Program Analyst opportunity at a place you can have...+ 8 years of experience with Navy acquisition and/or In- Service Programs + Strong customer, interpersonal and organizational level… more
    Serco (08/29/24)
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  • Foreign Military Sales (FMS) Program…

    Serco (Crystal City, VA)
    …with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP compliance, ... production, and sustainment. Our Foreign Military Sales (FMS) Program Analyst , located in Crystal City, Arlington, VA, supports the...Program. The Contractor shall provide support to the US Service Deputies who are assigned to the JPO to… more
    Serco (09/07/24)
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  • Experienced Management Analyst

    Serco (Washington, DC)
    …with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP compliance, ... Office customers. Serco-NA has an opening for a senior analyst and manager with submarine expertise to support Post-Delivery...managing a staff. + Active-duty experience in the submarine service is a plus. + Professional first hand knowledge… more
    Serco (09/07/24)
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  • Financial Analyst (Navy ERP)

    Serco (Washington, DC)
    …with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP compliance, ... **Position Description** Serco has a great opportunity for a Financial Analyst who is looking to provide support services to the US Navy delivering the Navy's… more
    Serco (09/20/24)
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  • Military Training Analyst

    Serco (Washington, DC)
    …with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP compliance, ... is allowed. Serco is seeking a Fleet Intro Training Analyst to support our Readiness and Acquisition division with...An Active Secret Clearance is required at time of application . + Bachelor's degree and 4+ years directly relevant… more
    Serco (09/01/24)
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