• Tier I - Help Desk Specialist Mid

    Stratus Solutions (Washington, DC)
    …contact for users requesting assistance by email, phone call, and in-person. Triage and escalate IT issues to Tier II, Tier III, and OIS management ... things you may do on any given day): Provide Tier I support for requests for service through email,...will excel in the role if You have previous helpdesk experience supporting a Government agency in a fast-paced… more
    Stratus Solutions (09/12/24)
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  • IT Intern (Fall 2024)

    PLUS Communications (Arlington, VA)
    …the firm as needed. Responsibilities may include: + Assisting with basic help desk support ( Tier 1 ) + Assisting with set up and upgrades of computers, phones, ... IT department. The Information Technology Department provides IT support and handles all helpdesk requests....Department provides IT support and handles all helpdesk requests. The department manages all resources including systems… more
    PLUS Communications (09/22/24)
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  • Senior Cyber Security Engineer

    Cayuse Holdings (Rosslyn, VA)
    …for Microsoft Azure and Office 365 GCC-High products, networking, and services. Assists the IT department with Tier III helpdesk support and addresses ... cybersecurity and Federal cyber compliance regulation support to the Cayuse IT network infrastructure consisting of onsite networking and network security devices… more
    Cayuse Holdings (09/25/24)
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  • Service Desk / Help Desk Analyst - Active Top…

    General Dynamics Information Technology (Washington, DC)
    …HELP DESK** **ANALYST WILL** **MAKE AN IMPACT:** + Providing program support as a Tier 1 .5 Service Desk Technician. + Delivering excellent customer service and ... issues for customer via chat, email, and deskside support. + Supporting Tier 1 on-site installation, implementation, maintenance, troubleshooting and repair of… more
    General Dynamics Information Technology (09/28/24)
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  • Network Support Specialist

    SAIC (Washington, DC)
    …across the Department. Program is named "Vanguard" and is an IT consolidation consisting of the Department's servers, mainframes, network devices, network ... engineering. This is a mid-level position within the Vanguard 2.2. 1 Program's Service Management Office (SMO), acting as an...and software problems. + Escalates issues as required to Tier III staff, and monitors issues through the trouble… more
    SAIC (08/16/24)
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  • PC Desktop Technician

    Link Solutions Inc (Frederick, MD)
    …end users for the operation and use of related peripherals. They will work as part of Tier 1 and 2 service teams to ensure a timely response to service requests ... our guiding philosophy "Mission First, Customer Always". We are ISO 9001:2015, ISO 20000- 1 :2018, ISO 27001:2013 certified and appraised for CMMI ML3 for Services and… more
    Link Solutions Inc (10/04/24)
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