- Koniag Government Services (Arlington, VA)
- …**Koniag Data Solutions, LLC,** a Koniag Government Services company **,** is seeking a Service Desk Technician with an active Secret clearance to support ... quality checks and produce a weekly report. + Monitor service desk queues and assign tickets to...ServiceNow. + Knowledge of as a Tier 2 Help Desk Technician . **Working Environment & Conditions** This… more
- Armed Forces Benefit Association (Alexandria, VA)
- …answer queries on basic technical issues and offer advice to solve them. An excellent service desk technician must have good technical knowledge and be able ... Association (AFBA), 5Star Life Insurance Company was founded in service and carry that mission today by...Education, Licensure, Certification, and Experience + Experience in help desk or service desk position… more
- General Dynamics Information Technology (Newington, VA)
- …+ years of related experience **US Citizenship Required:** Yes **Job Description:** The Service Desk Technician specializes in identifying and diagnosing ... solutions. + Able to manage one or more customer service or service desk functions...and professional services company that delivers consulting, technology and mission services to every major agency across the US… more
- Koniag Government Services (Chantilly, VA)
- …**Koniag Technology Solutions,** a Koniag Government Services company **,** is seeking a Help Desk Technician with a Top- Secret Clearance to support **KTS** and ... articles. + Create and review training material and user alerts. + Engage other service desk resources or appropriate service resources to resolve incidents… more
- CACI International (Herndon, VA)
- Help Desk Technician Job Category: Intelligence Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage ... Travel: Local * * * **CACI** seeks a Help Desk Technician to become an Intelligence Operations...our new and growing team supporting the customer's Space Mission in Virginia! **What You'll Get to Do** :… more
- BigBear.ai (Tysons Corner, VA)
- …like you to have Experience with ticketing systems and working on a Help Desk Strong customer service background About BigBear.ai BigBear.ai is a leading ... Overview BigBear.ai is seeking a talented Helpdesk Technician - Tier 2 who can support the company's need to provision and deprovision accounts, setup and maintain… more
- General Dynamics Information Technology (Arlington, VA)
- …Required:** None **Job Family:** Help Desk **Skills:** Help Desk Operations,IT Service Desk ,Problem Solving,Technical Support,Troubleshooting ... people are our differentiator. We are seeking a customer service centered Service Desk Specialist...shall be in sufficient detail to allow another support technician , not familiar with the problem, sufficient information to… more
- SMX (Fort Belvoir, VA)
- …+ Lead Help Desk operations and personnel + Perform duties as a Help Desk technician as required + Promote professional growth within the Help Desk ... Help Desk Manager, Sr. (Fort Belvoir, VA) (3716)at SMX(View...interacting with customers, managing their work with an IT service management (SM) ticketing system, and ensuring all actions… more
- CACI International (Chantilly, VA)
- …Percentage of Travel Required: None Type of Travel: None * * * **Description:** The Service Desk Technician will provide frontline support and act as the ... Service Center Front Line Technician (Business)...of contact for large Government organization with diverse customers. Service Desk Technicians will provide the highest… more
- NANA Regional Corporation (Arlington, VA)
- …and excellent retirement options. **Job Summary:** Suvi is looking for a Technician (Field Service Representative) to support our government client in ... **Work Where it Matters** Suvi, an Akima company, is not just another federal mission services contractor. As an Alaska Native Corporation (ANC), our mission and… more
- CACI International (Arlington, VA)
- …Assist in the development of performance measurements (goals/metrics/reports) utilizing the current service desk platform and facilitate a feedback system to ... Deskside Support Technician Job Category: Engineering and Technical Support Time...services provided to end users Complete and provide regular Service Desk metrics reports Expert knowledge in… more
- NANA Regional Corporation (Quantico, VA)
- …and manages incoming/outgoing official mail in accordance with written procedures in the Desk Top Reference Guide, the DCSA Customer Service Guide, and Official ... incoming/outgoing FEDEX and UPS parcels/flats in accordance with written procedures in the Desk Top Reference Guide, the DCSA Customer Service Guide, and… more
- Epsilon, Inc (Vienna, VA)
- …**Where you'll work:** You will be working onsite at the Internal Revenue Service 's Vienna, VA location. **Our Customer's Mission :** Epsilon is partnered with ... **Deskside Technician I** **Who is Epsilon:** Epsilon is an...10 devices; MS Office 365 troubleshooting, Active Directory, Help Desk Ticketing Systems, VPN Troubleshooting, Dell and/or HP laptop… more
- General Dynamics Information Technology (Arlington, VA)
- …capabilities and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT training. **HOW OUR ACAS ... Required:** Yes **Job Description:** Transform technology into opportunity as a **ACAS Technician ** , with GDIT. A career in enterprise IT means connecting and… more
- NuAxis Innovations (Alexandria, VA)
- …maintenance and support for video walls and EOC systems. + Collaborate with Service Desk Management to establish response policies and best practices. + ... **AV Technician Supervisor** Location **Alexandria, VA** \# of openings...**00** **We are a federal IT company on a mission to make customer experience (CX) the center of… more
- ManTech (Chantilly, VA)
- **Secure our Nation, Ignite your Future** **Equipment Installation Technician ** Currently, ManTech is seeking a motivated, career and customer- Equipment ... Installation Technician to serve on a team of IT support...collaborative computer workspace (new or renovated) to support dynamic mission requirements. **Responsibilities include, but are not limited to:**… more
- CACI International (Arlington, VA)
- Senior End User Technician Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of ... * * CACI is seeking a Senior End User Technician to join our team in Arlington, VA. **About...and contractor staff, requiring the highest level of customer service and technical proficiency. The candidate is responsible for… more
- Leidos (Quantico, VA)
- …Integration and Transport (SMIT) program, including cybersecurity services, network operations, service desk , and data transport. Leidos will support network ... for our customers, our people, and our community. Our Mission , Vision, and Values guide the way we do...Messaging, Emergency Responder, and Call Center operations in a Service Desk environment. - Design VoIP services… more
- Leidos (Quantico, VA)
- …Integration and Transport (SMIT) program, including cybersecurity services, network operations, service desk , and data transport. Leidos will support network ... for our customers, our people, and our community. Our Mission , Vision, and Values guide the way we do...Base Area Network (BAN), and Wide Area Network (WAN) service offerings encompassing heterogeneous platforms. - Assist Government in… more
- Leidos (Quantico, VA)
- …Integration and Transport (SMIT) program, including cybersecurity services, network operations, service desk , and data transport. Leidos will support network ... to do the right thing for our customers, our people, and our community. Our Mission , Vision, and Values guide the way we do business. **If this sounds like an… more