- GovCIO (Washington, DC)
- …a referral to this job (https://careers-govcio.icims.com/jobs/4651/ service - desk -lead- hq /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) ... **Overview** GovCIO is currently hiring for a Service Desk Lead to manage the...team of transformers--people who are passionate about transforming government IT . Every day, we make a positive impact by… more
- System One (Washington, DC)
- … IT hardware & software assets and update records. + Liaise shift duties with other IT Service Desk staff and arrange handing over for coming shift(s). + ... using hierarchical and functional escalation guidelines and addressing and highlighting Service Desk challenges to superiors. + Participate in software… more
- Deltek Systems (Herndon, VA)
- …Contribute to the development and implementation strategies, processes and procedures related to the IT Service Desk . + Manage and support the maintenance of ... onsite at our HQ office in Herndon, VA + 5-8 years IT support experience on a corporate Service Desk or in another technical support role + 1-3 years of… more
- Marriott (Bethesda, MD)
- …skills **Preferred** : + Previous experience in a fast-paced walk-up support or Service Desk role + Excellent communication skills and problem solving ability ... + Familiarity with Active Directory and general networking troubleshooting + Experience in IT customer service environment using Service Now ITSM +… more
- System One (Washington, DC)
- …meeting content such as Powerpoint, Canva, or similar presentations/decks + Assist Service Desk operations by responding to client chats, calls, and ... work independently and collaboratively with a team of Technicians and IT professionals servicing global conferencing, with the goal of providing responsive… more
- Marriott (Washington, DC)
- …(SRE) organization design + Knowledge of AI/ML solutions and their application within a Service Desk or IT support organization + Experience leading global ... Number** 24157004 **Job Category** Information Technology **Location** Marriott International HQ , 7750 Wisconsin Avenue, Bethesda, Maryland, United States **Schedule**… more
- Marriott (Washington, DC)
- …24156973 **Job Category** Information Technology **Location** Marriott International HQ , 7750 Wisconsin Avenue, Bethesda, Maryland, United States **Schedule** ... Product and Business partners on a cutting-edge new application framework supporting front desk operations at thousands of properties worldwide. You will take day to… more
- Red River (Chantilly, VA)
- …Support Engineer I is primarily responsible for working on a team at the Red River Service Desk at our HQ location in Chantilly, VA. This position will ... developing the organization's perception of existing customers through exceptional customer service . Candidates must be energetic and focused, motivated to learn new… more
- Red River (Chantilly, VA)
- …Support Engineer I is primarily responsible for working on a team at the Red River Service Desk at our HQ location in Chantilly, VA. This position will ... developing the organization's perception with existing customers through exceptional customer service . Candidates must be energetic and focused with a strong… more
- System One (Washington, DC)
- …and resolve faults, incidents, problems, service requests and change requests from the Service Desk in a professional manner to agreed service levels. + ... - $130,000 Annually. **Duties & Responsibilities** + Monitor and maintain the IT Infrastructure systems stability and performance, to resolves any impact to … more
- System One (Washington, DC)
- …audio and video recording systems and video streaming + Assist Support Desk operations by responding to client calls, monitoring conference room systems via ... signal flow and be able to provide advanced troubleshooting for AV and IT equipment. + Report system anomalies, equipment problems, customer relations issues or any… more
- Serco (Washington, DC)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... assessment services to support Department of Homeland Security (DHS) Headquarters ( HQ ), Office of the Chief Information Officer (OCIO). As a Penetration… more