- CACI International (Chantilly, VA)
- …simultaneously** **Ability to think critically and exhibit strong problem-solving skills** **Prior help desk experience a plus** **Experience in a ticket-based ... You'll Get to Do:** **You will be an experienced Linux Systems Engineer to support our government...write clear documentation** **Willingness to learn new technologies and help clients with their technical issues before escalating to… more
- Sutherland Global Services (Washington, DC)
- …+ At least one year of experience using Linux in a technical support / help desk environment, with demonstrated knowledge of Windows or Linux ... work includes, but is not limited to, providing configuration help ; updating support cases to record progress...of email, TCP/IP, HTTP, SSH, DNS, SMTP, FTP, LDAP, Linux , MySQL & Exchange + Ability to troubleshoot and… more
- William C Brown Inc (Bowie, MD)
- …. + Resolve customer inquiries within a timely manner as stated in the Help Desk Service/Operating Level Agreement. + Provide triage activities to direct issues ... a large data center infrastructure environment. The Infrastructure teams support servers running Red Hat Enterprise Linux ...+ Provide courteous, professional, quality customer service via the Help Desk . + Account unlocks/password resets. +… more
- TAD PGS, Inc. (Laurel, MD)
- …obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support the information ... TAD PGS, INC. Is currently seeking experienced IT Help Desk Techniciansfor a leading Company...not; + You will assist teams with incident response support and be involved in the development and presentation… more
- Leidos (Bethesda, MD)
- …you can thrive, keep reading!** Leidos is seeking a Junior Tier 1/2 Service Desk /Deskside Support System Administrator to support the National Media ... via phone calls, email, chat, and walkup assistance requests. This role will help ascertain the nature of the call, resolve issues where possible, and escalate… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …Operating System Administration ( Linux /Unix preferred, Windows experience also valuable) + Help Desk Customer Support + Cloud Technology (Azure ... database management, and operating system administration. + Assist in help desk operations and provide excellent customer-facing support . + Develop and… more
- Red River (Chantilly, VA)
- …for working on a team within the NOC. This position will handle technical support requests directly from customers as well as escalation from other team members and ... account needs; identify opportunities to enhance delivery of company service and support goals. + Engage in IT certification programs to develop subject matter… more
- Serco (Herndon, VA)
- …our cloud infrastructure and security team, you will play a crucial role to help run system and network security operations of a hybrid cloud environment. You must ... eliminate problems and make improvements with the ability to troubleshoot complex technical issue, help create solutions, and be able to help provide root cause… more
- BAE Systems (Washington, DC)
- …responsibilities are in the areas of Systems Administration, Cybersecurity/Information Assurance, and Site Support / Help Desk Support . The position may ... and maintaining servers running Windows Server, Microsoft SQL Server, Linux , TMPC software and other 3rd party COTS/GOTS running...installing periodic software security updates and patches + Providing help desk support to on-site… more
- Stratus Solutions (College Park, MD)
- …for implementation, troubleshooting and maintenance of IT systems. * Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. * ... that commitment by empowering them with the autonomy, the support and the tools they need to fulfill their...accessing and using IT systems. * Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem… more
- RTX Corporation (Springfield, VA)
- …of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more ... infrastructure Workplace Services, collaborate with a diverse team to support exciting, critical programs with classified information system capabilities. Success… more
- Koniag Government Services (Chantilly, VA)
- …infrequent production troubleshooting when necessary or when you are Tier 2 POC for Help Desk . + Maintain, support , and troubleshoot all other environments, ... and Change Procedures. + Be the main POC, for Help Desk after hour support ...a plus + Experience with LEMP & LAMP stacks ( Linux , Nginx, Apache, MySQL, PHP), Drupal development and customization,… more
- Belay Technologies (Laurel, MD)
- …daily activities of configuration and operation of IT Systems + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems + Provide ... multiple System/Network Administrators (SNA) for multiple levels. The role requires Linux experience. the role will perform Storage duties primarily using NetApp… more
- ManTech (Laurel, MD)
- …systems. **Responsibilities include, but are not limited to:** + Provide Tier 1 ( Help Desk ) problem identification, diagnosis and resolution of problems. + ... **Laurel** **, MD.** In this role, you will provide support for implementation, troubleshooting and maintenance of IT systems...accessing and using IT systems. + Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem… more
- SAIC (Rockville, MD)
- …on all server-related requests or incidents. Work collaboratively with other managers by providing help , guidance and support should they need or request it. - ... responsible for leading the Infrastructure and Engineering teams in support of HHS. This role can be remote but...infrastructure, M-365 to include email and platform, deskside, service desk , and other subject matter experts embedded within the… more
- SHI (Washington, DC)
- …and services. Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. **But the heartbeat of SHI is our employees ... Include, but not limited to: + Build, implement and support a wide range of solutions using platform services...initiatives. + Mentor/Train lower tier engineering employees and service desk employees. + Involvement in a wide range of… more
- CACI International (Arlington, VA)
- …operations + Interact with internal and external stakeholders (Program Management, Government Product Support , Help Desk Management and Infrastructure / Data ... and maintenance of the system. Additionally, you will: + Support critical end user applications and work in DoD...clearance (required) **Desired:** + Knowledge of PeopleSoft, Oracle RDBMS, Linux , and batch scheduling tools is highly desired +… more
- CACI International (Sterling, VA)
- …JIRA, Mingle). + Experience with return merchandise authorization (RMA) process, defining help desk decision trees, and submitting purchase orders. + Experience ... collection systems to the DoD. Duties and Responsibilities: + Support various projects across US Navy and Air Force...Must know the basic commands and navigation of the Linux operating system. **These Qualifications Would Be Nice to… more
- United States Senate Federal Credit Union (Alexandria, VA)
- …The Systems Engineer will be responsible for providing cross functional technical support and leadership, across a number of disciplines within IT. The Systems ... occasional regional travel, to include after-hours on-call rotation, remote office/branch/datacenter support , and other scenarios as required by job duties and… more
- Serco (Herndon, VA)
- …software programming applications. + Research and evaluate various technical solutions to help design scalable solutions. + Create POC on new technologies, framework ... technical concepts into an existing system. + Provide technical support to project team members. + Analyze and troubleshoot...exchanges with JSON and XML + Familiarity navigating a Linux environment using command line In compliance with state… more