- General Dynamics Information Technology (Washington, DC)
- …Description:** GDIT has an amazing opportunity for a Service Desk Technician / Help Desk Analyst to provide world-class IT support to our prestigious ... in the heart of our nation's capital. As a Service Desk Technician / Help Desk Analyst , you are the foundation of our overall approach to executive IT… more
- KeenLogic (Washington, DC)
- KeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the US House of Representatives. The ideal candidate will ... with Windows, Mac, iOS, and Android operating systems. As a Tier III Help Desk Analyst , you will serve as primary technical resource and solution-provider… more
- Robert Half Technology (Alexandria, VA)
- Description We are offering a long term contract employment opportunity for a Help Desk Analyst III in Alexandria, Virginia. The role demands an individual ... in Microsoft, Active Directory, Computer Hardware, Configuration Management, and Deployments. The Help Desk Analyst III will be expected to manage, maintain,… more
- CACI International (Chantilly, VA)
- …storage **Preferred certifications:** + CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst + Microsoft Office Specialist What We ... Level II - Security + Customer service and/or support experience working in a Help Desk , Service Desk , or Call Center environment is preferred + Ability to… more
- E-volve Technology Systems, Inc. (Reston, VA)
- …is hiring a Customer Support Analyst to work in support of a federal help desk operations environment. The Customer Support Analyst will tackle intricate ... Customer Support Analyst Reston, VA 20190 Security Clearance Requirement: TS/SCI...CI Polygraph + Proficiency in providing Tier 2-3 Service Desk support + Ability to thrive in a fast-paced… more
- KeenLogic (Alexandria, VA)
- KeenLogic is seeking a self-motivated and driven Tier II Help Desk Analyst with the ability to work in a challenging, consultative, and collaborative team ... environment in Alexandria, VA. This position is onsite and full-time, Monday through Friday. Description: The successful candidate will be responsible for Tier II and Asset support of an environment composed Intel based PC and Apple workstations and several… more
- ManTech (Herndon, VA)
- …problems, questions, and use. + May provide training and guidance to more junior help desk personnel. + Provides resolutions to out of the ordinary issues ... where our employees come first. At ManTech International, you'll help protect our national security while working on innovative...seeking a motivated, career and customer-oriented **Tier 2 Service Desk Senior Analyst ** to join our team… more
- Carrington (Washington, DC)
- **Come join our amazing team and work remote!** The Treasury Wire Desk Analyst l will be responsible for assisting the Treasury department with its ongoing daily ... requests, and related processes each day. Requires a second Analyst approval (at an Analyst level II...through our employee portal. + Customized training programs to help you advance your career. + Employee referral bonuses… more
- Insight Global (Washington, DC)
- Job Description We are seeking a talented Service Desk Analyst to support a Federal program. The effort will focus on a wide range of IT services through ... critical national assets. Responsibilities include: Provide Tier 1 and Tier 2 Help Desk support to user community (phone, email or drive-by) Follow established… more
- TAD PGS, Inc. (Laurel, MD)
- TAD PGS, INC. Is currently seeking experienced IT Help Desk Techniciansfor a leading Company located inLaurel, MD. These are Tier 2 level help desk ... on how to obtain a clearance: https://www.tadpgs.com/obtain\_security\_clearance We are seeking an IT Help Desk Technician to help us support the information… more
- CACI International (Ashburn, VA)
- …* * **The Opportunity:** CACI's Agile Solution Factory (ASF) is hiring an experienced Help Desk Specialist to support a Customs and Border Protection (CBP) ... knowledge base articles, training materials, and documentation for the help desk team. Define and strategize Incident,...not). _Desired:_ + Experience or education with information systems analyst or business analyst work. + Experience… more
- TAD PGS, Inc. (Laurel, MD)
- We have an outstanding Contract position for anITHelp Desk Technicianto join a leading Company located inLaurel, MD. 100% Onsite in Laurel, MD Office US Citizenship ... applications, and network connectivity problems remotely in a call center or walkup desk ; + You will create, maintain, and modify user accounts for network and… more
- William C Brown Inc (Bowie, MD)
- …(Bowie, Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data center infrastructure environment. The ... + Resolve customer inquiries within a timely manner as stated in the Help Desk Service/Operating Level Agreement. + Provide triage activities to direct issues to… more
- Koniag Government Services (Alexandria, VA)
- …holidays, three weeks paid time off, and more. **Essential Job Functions:** DAI Help Desk and Financial Management Support (Objective 2). The following tasks ... Services company **,** is seeking a DAI Jr Financial Analyst with a Secret Clearance to support **KDS** and...needs of the objective: + Maintain, update and provide help desk operational manual. + Use a… more
- Koniag Government Services (Alexandria, VA)
- …holidays, three weeks paid time off, and more. **Essential Job Functions:** DAI Help Desk and Financial Management Support (Objective 2). The following tasks ... Services company **,** is seeking a DAI Sr Financial Analyst with a Secret Clearance to support **KDS** and...needs of the objective: + Maintain, update and provide help desk operational manual. + Use a… more
- American Institutes for Research (Washington, DC)
- …the Technical Support Services Managers to understand current processes and manage IT help desk process improvement projects from initiation to completion. + ... dynamic by joining AIR as a **Senior Business Process Analyst ** . We hire talented and forward-thinking professionals to...new processes and tools. + Continuously evaluate and refine help desk processes to ensure ongoing improvement… more
- Koniag Government Services (Chantilly, VA)
- …of experience with ServiceNow and/or Remedy. + 2 years of experience doing Help Desk operations. + knowledge/experience in resolving problems associated with ... a Koniag Government Services company, is seeking a Systems Analyst to support **KITS** and our government customer. **This...with ServiceNow. + Knowledge of as a Tier 2 Help Desk Technician. + Experience supporting web… more
- Office of the Secretary (Gaithersburg, MD)
- …management, database administration, account administration, network & desktop support, security, Help Desk & Customer Support and software configuration ... Summary This vacancy is for a Program Analyst in the Office of the Secretary within...database administration, system/application administration, network and desktop support, security, help desk and customer support, and software… more
- OCT Consulting, LLC (Washington, DC)
- …Support training system of record end-user course registration needs, including guidance and user Help Desk response for which courses to take (for all above ... Journeyman Workforce Analyst (15.18) OCT Consulting, LLC is an SBA-certified,...professional certification career development needs, including guidance and user Help Desk support for documenting experience, education… more
- CACI International (Ashburn, VA)
- …holding team and yourself accountable. + Facilitate positive team dynamics to help maximize team performance. **_Business Analyst Responsibilities:_** + Acting ... Scrum Master/ Business Systems Analyst Job Category: Information Technology Time Type: Full...stories / Backlogs (functional requirements) - all of which help facilitate the delivery of deployable software in 2-week… more