- University of Miami (Miami, FL)
- …with program goals and educational standards. + Develop and maintain a comprehensive quality assurance program to evaluate SP performance, identify areas for ... Student Education has an exciting opportunity for a full-time Manager , Programs to work in Miami, FL. The ...The incumbent operates with the goal of delivering high quality programs to the University faculty, staff, students, and… more
- University of Miami (Medley, FL)
- …speed to answer, abandon rate, service level, appointments scheduled, etc.) + Partners with Quality Assurance team to monitor and analyze team's quality and ... work flows of staff to ensure performance goals for customer satisfaction, quality , productivity, and key performance metrics are consistently met. + Monitors and… more
- University of Miami (Miami, FL)
- …not limited to work order management, customer service,vendor management and processing, quality assurance , and emergency management, with emphasis on providing ... and operations. The Facilities Operations Control Representative will report Manager , Customer Service and/or the Associate Director of Facilities...high quality service. This position requires extensive customer service skills,… more