- Graphic Packaging International, LLC (Omaha, NE)
- Customer Advocate Requisition ID: 4319 Location: Omaha, NE, US, 68137 Department: Customer Service Travel: No Travel Required **If you are a GPI employee, ... of allocation across accounts. + Assists in root cause problem solving surrounding customer issues and concerns. + Work with transportation planning and mill teams… more
- Lumen (Lincoln, NE)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing role that ensures our ... our products from the customers' perspective, monitoring early indicators of customer health, proactively addressing their concerns, and helping them better use… more
- MetLife (Omaha, NE)
- Job Title: Customer Care Advocate Location: Omaha, NE - Virtual with In-Person Training. New Hires should live within a commutable distance of our Omaha ... an amazing opportunity for you: We are actively hiring Customer Care Advocates for our Global Customer ...hiring Customer Care Advocates for our Global Customer Solutions and Operations (GCSO) contact center team, starting… more
- Cornerstone onDemand (Omaha, NE)
- …deep functional and technical knowledge of Cornerstone. They will also serve as a customer advocate cross functionally within the organization. The Customer ... challenges blocking client from realizing value + Serve as an advocate for the customer cross-functionally across the organization + Work directly with clients… more
- Rocket Software (Lincoln, NE)
- …performance indicators (KPIs) and progress toward revenue targets and objectives. + Customer Advocacy: Advocate for Rocket customers, ensuring they experience ... they're doing!** **Job Description Summary:** As the Senior Director Services Strategy, Customer Solutions Engineering (CSE), you will be a strategic partner to the… more
- Lumen (Lincoln, NE)
- …the customer experience, product features/functionality, and service implementation/management. + Customer Advocate : Acts as customer advocate , ... leveraging technology innovation for the betterment of humanity. This exciting customer -facing solution engineering role will work in partnership with our Sales… more
- Omaha Public Power District (Omaha, NE)
- …experiences, validate customer feedback, and continuously innovate and improve the customer experience. - Develop and advocate approaches to ensure a useful ... ensure an effective launch as a subject matter expert and advocate for voice of the customer (eg AMI Ecosystem projects, specifically Customer Platform). 3.… more
- Marriott (Lincoln, NE)
- …Area Sales leaders. * Serves as the sales contact for customers; serves as the customer advocate . * Serves as hotel authority on sales processes and sales ... of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel's' sales objectives. Evaluates… more
- Marriott (Lincoln, NE)
- …from customers and clarifies service requirements and offerings. + Be an active customer advocate conveying severity and importance of issues to L2/L3 as ... related to issue resolution, ensuring quick response times, and minimizing customer impact for supported platform(s). + Communication: Maintain regular communication… more
- SHI (Lincoln, NE)
- …Complete responses to RFIs/RFPs/RFQs for ITAM services and ServiceNow licenses within allocated customer base. Be an advocate for the ITAM Services Department at ... **Job Summary** The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for...programs. The position reports to the Manager - ITAM Customer Success and ultimately to the Director of ITAM… more
- SMX (Lincoln, NE)
- … Customer Service Desk your focus is to deliver support and solutions to the customer base while serving as an advocate for customer needs. This involves ... Oracle Customer Support Desk Agent (3600)at SMX(View all jobs)...digital transformation solutions. We are looking for an Oracle ** Customer Support Desk Agent** . **Candidates for this role… more
- Marriott (Lincoln, NE)
- …maintaining a productive dialogue and exchange of ideas. * Acts as the customer advocate through understanding the account needs and opportunities. Identifies ... service guarantee" by verifying that outstanding service delivery is maintained at every customer touch point, issues are resolved timely and to the customers' 100%… more
- Comscore (Lincoln, NE)
- …communications, responding promptly to questions, concerns and requests. + Act as the customer advocate internally to Comscore to ensure project goals, needs and ... externally, both written and verbally + Outstanding project management, presentation, and customer service skills + Strong competency in Word, Excel, and PowerPoint… more
- Astrix Technology (Lincoln, NE)
- …and quickly build relationships with key stakeholders. + Experience serving as customer advocate to resolve any client issues. **REQUIRED KNOWLEDGE, SKILLS, ... ABILITIES** + Excellent written and verbal communication skills. + Excellent client relationship development skills. + Ability to work independently or with a team. + Excellent interpersonal skills, ability to take initiative, highly organized. + Proven recent… more
- Acosta Group (Fremont, NE)
- …and goals, and report store-level observations related to client product and customer needs.** + ** Advocate for clients through identifying sales opportunities, ... precision in tasks such as product display and audits.** + **Prioritize customer service, building positive relationships with store managers, and customers.** +… more
- Confluent (Lincoln, NE)
- …data streaming platforms! Locations: US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical voice ... Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a...(CSTA) to act as a trusted technical advisor and advocate to work with our customers. The primary objective… more
- Rocket Software (Lincoln, NE)
- …capabilities to business and IT priorities and positioning relative to competitors. + Advocate for customer needs during sales cycle and in addressing any ... of Rocket sales engineers, marketing and lab groups. + Ensure best-in-class customer sales satisfaction and reference-ability with our customers. + Meets revenue… more
- Rocket Software (Lincoln, NE)
- …sales forecasts. + Work with management to negotiate pricing and contact terms. + Advocate for customer needs during sales cycle and in addressing any delivery ... of Rocket sales engineers, marketing and lab groups. + Ensure best-in-class customer sales satisfaction and reference-ability with our customers. + Meet revenue… more
- Lincoln Financial Group (Lincoln, NE)
- …and external customers, analyzing various aspects of our service offering and being an advocate on behalf of the customer for driving positive change. If this ... ensuring clients' overall service requirements are satisfied. + You will advocate on the customer 's behalf to influence the direction of key projects and… more
- Pearson (Lincoln, NE)
- …a strong customer mindset (both internal and external) and is a visible advocate for the customer . Builds strong relationships with customers and uses those ... them with making an informed decision about their student(s) education. Keeping customer satisfaction at the core of every behavior they demonstrate. **Primary… more