- Robert Half Technology (Berkeley Heights, NJ)
- Description We are seeking a Desktop Support Analyst based in Woodbridge, New Jersey. This role focuses on offering technical support to computers both remotely and ... hardware support for Desktop/Laptop, Mobile Device. * Utilize ServiceNow, ITSM , or other major ticketing system experience. * Communicate...of 5 years of experience in a Desktop Support Analyst role or similar IT support role * Proficiency… more
- MUFG (Jersey City, NJ)
- …program management. Extensive knowledge of IT Operations with a focus on ITSM (Incident, Change and Problem Management). Deep understanding of Application Operations ... with the ability to influence and drive change + Full understanding of ITSM principles and implementing best practices + Experience in ensuring a consistent process… more
- New York Power Authority (Astoria, NY)
- Associate Network Analyst Location: Astoria, US **Summary** The role of IT Support for Southeast New York (SENY) encompasses managing or performing work associated ... Problem Management, and Request Fulfilment. + Assist in publishing and maintaining ITSM related processes workflows and procedure documents. + Support in improving… more
- Robert Half Technology (Berkeley Heights, NJ)
- Description Job Summary The primary responsibility of the support analyst is to offer technical support to computers both remotely and on-site. The areas of work ... in writing * General Hardware Support (Desktop/Laptop, Mobile Device) * ServiceNow, ITSM or other major Ticketing System experience a strong plus Qualifications… more
- Mastercard (Harrison, NY)
- …**Title and Summary** Lead - Supplier Resilience (Operational Resilience) Lead Analyst responsible for the Third Party (Supplier) Resilience program within the ... structure to align with relevant certification standards (ISO, NIS2, NIST, ITIL, ITSM ). Partner with team members within the Resilience Planning (RP) function to… more
- Capgemini (New York, NY)
- …ITIL Service Strategy and/or Service Design + ITIL Process design experience + ITSM knowledge + ITIL certification or training + Six Sigma and/or Agile/Scrum + ... structuring deals to differentiate from the competition . Works with Deal Analyst to set up commercial modeling tools and create pricing structure; communicates… more