- Navy Exchange Services (NEX) (Great Lakes, IL)
- Title: GUEST SERVICE REPRESENTATIVE I Location: United States-Illinois-Great Lakes Job Number: 2400028A Job Summary: Serves as first point of contact with ... issues that may arise. Responsible for front desk operations lobby appearance guest service related office operations and the safety security and privacy of all… more
- Thorntons LLC (Waukegan, IL)
- The Guest Service Representative (GSR) is responsible for delighting Thorntons' Guests with a fast, friendly, fresh, clean, and in-stock shopping experience. ... store goals and initiatives. Requirements Essential Job Functions (Responsible to) *Delivers guest service with a "how may I help you" attitude. Looks for… more
- Marriott (Chicago, IL)
- **Job Number** 24112783 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Chicago, 401 East Upper Wacker Drive, Chicago, Illinois, United ... Non-Management **POSITION SUMMARY** Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure… more
- Marriott (Chicago, IL)
- **Job Number** 24139151 **Job Category** Rooms & Guest Services Operations **Location** Chicago Marriott Downtown Magnificent Mile, 540 North Michigan Avenue, ... Non-Management **POSITION SUMMARY** Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure… more
- Thorntons LLC (Waukegan, IL)
- …*Perform additional duties as assigned Key Relationships *Region Manager *General Manager * Guest Service Representative *Human Resource Manager *Recruiter ... coverage for all shifts *Train and empower Team Members to de-escalate Guest service issues *Communicates with Team Members in a positive manner that motivates… more
- Thorntons LLC (Waukegan, IL)
- …*Perform additional duties as assigned Key Relationships *Region Manager *Store Manager * Guest Service Representative *Human Resource Manager *Recruiter ... and rest break requirements *Train and empower Team Members to de-escalate guest service issues *Communicates with Team Members in a positive manner that… more
- Kinseth Hospitality Companies (Glenview, IL)
- …other department heads to ensure coordination of activities, resolution of guest complaints and improve hotel customer satisfaction. + Answers inquiries pertaining ... to property policies, services, guest complaints, compliments and concerns....problems. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an… more
- Live Nation (Chicago, IL)
- Job Summary: Position Title: Premium Seating Guest Services Important Note: This position is part-time/seasonal, with hours beginning in May of 2024 and working ... please read on! THE JOB As a Premium Seating Guest Services crew member, you help ensure safety and...the venue. WHAT YOU'LL DO * Deliver exemplary customer service to help maintain customer loyalty. * Greet guests… more
- Sage Hospitality Group (Chicago, IL)
- …the operations of the housekeeping staff promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal ... efficiency. + Supervise and inspect the cleaning of the guest rooms, turndown service , public areas and...skills. **Physical Demands** The physical demands described here are representative of those that must be met by an… more
- Live Nation (Chicago, IL)
- …physical description, arrival times and any needs for children when applicable + Direct guest to an appropriate location when on a wait + Utilizing the HOB ... tables + Show guests to tables, place menu in guest hands, wait for guest to be...high-volume restaurant at a pace that maximizes efficiency of service and performance of overall operations + Ability to… more
- Live Nation (Chicago, IL)
- …assigned or needed. ID CHECKER JOB FUNCTIONS: + Welcome guests with a friendly, customer service attitude + Check identification of any guest who appears to be ... information and assistance on all things related to the guest having an enjoyable experience at the venue from...with any questions or needs + Provide great customer service to all of our guests to ensure a… more
- Sage Hospitality Group (Chicago, IL)
- …in narrow areas and between seated guests. + Continuous standing required to service guest functions; 100% of the time scheduled. + Climbing approximately ... service and tour guide organizations to guests. + Service each guest comment/complaint according to procedure...processing **Physical Demands** The physical demands described here are representative of those that must be met by an… more
- Live Nation (Chicago, IL)
- …basic math skills - addition, subtraction, multiplication, and division Experience + Guest service positions desirable + Retail sales backgrounds not necessary ... a common goal? Are you someone that thrives in guest interaction roles? Then the Live Nation Merchandise Specialist...+ Positions that leverage customer service or hospitality + Prior experience is not as… more
- Sage Hospitality Group (Chicago, IL)
- …to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. **Responsibilities** + Audit, balance and report on all food ... and beverage outlets (eg restaurants, lounges, banquets, room service ) cash and credit operations to include but not...both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested. +… more
- Kinseth Hospitality Companies (Glenview, IL)
- …all Kinseth Hotel Corporation hotels and restaurants SUMMARY Provides hotel customer service to guests of hotel by performing the following duties. ESSENTIAL DUTIES ... duty and follows the prescribed MOD procedures on communication, emergency procedures and guest satisfaction. + Enters daily changes and balances accounts such as … more
- Kinseth Hospitality Companies (Glenview, IL)
- …services of the hotel, banquet and restaurant. Special emphasis is placed on guest room sales, concentrating on low and shoulder season business. ESSENTIAL DUTIES ... Other duties may be assigned. + Makes solicitation and service calls in person, through mail/email, and by telephone...records sales calls and activities as required. + Monitors guest satisfaction through follow-up surveys, thank you cards and… more
- Live Nation (Chicago, IL)
- …WILL DO + Anticipate and respond to guest needs + Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints ... with a friendly, positive attitude + Organize and prioritize service per appropriate service sequence + Take...high volume experience in restaurant operations + Skill in guest relations + Wine & Liquor knowledge + High… more
- Live Nation (Chicago, IL)
- …for their membership and patronage + Impeccable knowledge regarding the steps of service for up-scale dining + Expert confidence in both bottle and wine ... service skills + The ability to up-sell and offer...sell beverages and menu items; take orders + Answer guest questions, make recommendations, up-sell liquors + Communicate drink… more
- Sage Hospitality Group (Chicago, IL)
- …regulation, all federal, state and local regulations to ensure optimal levels of quality service and hospitality are provided to the guest . + Market the Food ... in a greenhouse-inspired space. **Job Overview** Plan and manage the Restaurant, Room Service , Bar, and catering in order to achieve customer satisfaction, quality … more
- House of Blues (Chicago, IL)
- …needs* Suggestively sell beverages and menu items; take orders* Answer guest questions, make recommendations, up-sell liquors* Communicate drink orders to bar ... on all standard operating procedures* Request identification from any guest who appears to be under 30 years of...be under 30 years of age* Ensure responsible alcohol service per local ordinance alcohol awareness training and Aragon… more