- Warner Bros. Discovery (New York, NY)
- …in AI/ML & Automation Initiatives, you will be critical in shaping our customer experience strategy. Your primary focus will be to identify, leverage, ... here you can thrive. **Your New Role** As the Product Manager for CX Data & Insights,...Bachelor's degree in a relevant field or equivalent work experience in customer experience and… more
- SAP (New York, NY)
- …to manage virtual as well as in-person customer meetings. ABOUT SAP CUSTOMER EXPERIENCE SAPs Intelligent CX strategy is to provide differentiated, ... commerce domain and a willingness to stretch across the CX portfolio in telling the full Customer ...orders, and after-sales service, ensuring a smooth and holistic customer experience . Automation of time-consuming tasks, predictive… more
- Amazon (New York, NY)
- … Product Managers in developing and executing on a high-impact, customer -focused product strategy and roadmap for Ad CX - Launch high impact products and ... us well for the long-term. As a Senior Manager, Product Management - Tech, Ad CX , you...success with advertisers - Manage prioritization and trade-offs among customer experience , monetization, technical and operational lift,… more
- Amazon (New York, NY)
- …Define the vision and strategy for high impact products that will enhance the customer experience and drive business success with advertisers * Use creativity, ... the experience and technology required to deliver an advertising experience that is customer -obsessed, non-intrusive and engaging. Key job responsibilities… more
- Amazon (New York, NY)
- Description Customer Experience ( CX ) is looking for an experienced, data-driven Digital Marketing Manager to join the AWS CX Digital Marketing team. The ... Collaborate with stakeholders across various web, marketing, engineering, UX, product management, and business teams to identify and drive...that achieve business goals and raise the bar for customer experience with each launch. * Work… more
- Amazon (New York, NY)
- …mechanical, controls, robotics and automation. The role must ensure a good customer experience for operations and maintenance stakeholders and work well ... Description Have you ever ordered a product from Amazon and wondered how the package...analytics, Root Cause Analysis (RCA) and Voice of the Customer (VOC). Once ideas have been generated, the role… more
- MetLife (New York, NY)
- …agile marketing organization that nurtures, develops, and attracts top talent. The Role: The Customer Experience ( CX ) Manager will be the key person ... current and future needs of the customers, aligned to customer journeys, business goals and larger CX ...A systems thinker with a broader understanding of the customer experience ecosystem to utilize websites, search… more
- Amazon (New York, NY)
- …opportunity to develop a new customer -centric roadmap. We are building a new Product team is heavily focused on Shopping CX experimentation. Our PM team ... many global partners Key job responsibilities * Defining a CX vision for the shopping experience in...Bachelor's degree - 5+ years of end to end product delivery experience - Well developed analytical… more
- Amazon (New York, NY)
- …skills and experience setting up experiments and analyzing results - Experience owning customer -facing product roadmap strategy, quantifying and ... this job is for you. This is a unique product opportunity to develop a new customer -centric...many global partners. Key job responsibilities * Defining a CX vision for the shopping experience in… more
- Amazon (New York, NY)
- …optimization, and collaboration, this job is for you. This is a unique product opportunity to develop a new customer -centric roadmap. Today, most ... many global partners. Key job responsibilities * Defining a CX vision for the shopping experience in...Bachelor's degree - 5+ years of end to end product delivery experience - Experience … more
- Amazon (New York, NY)
- …global, highly visible role, and key member of the Mechatronics and Sustainable Packaging, Customer Experience (MSP CX ) organization. As a Sr. Manager, TPM, ... closely across multiple leadership teams such as the MSP Product team, ACES, RME, Operations, and our partners from...Develop the Capacity Planning Program roadmap across the MSP CX Organization that can proactively scale to customer… more
- Amazon (New York, NY)
- …for a motivated, entrepreneurial, high-judgement and customer obsessed Principal Technical Product Manager to evolve the shopping experience on Amazon. In ... tradeoffs or inventing around constraints * Redefine the advertising customer experience across pages within Amazon Stores...important charter. Basic Qualifications - 7+ years of technical product or program management experience - 7+… more
- Amazon (New York, NY)
- …will play a leadership role driving change across key elements of Search including Customer Experience , Search Relevance and Offers Experience for Grocery. ... Managers who share our passion for continuously improving the customer experience , who are motivated by challenging...About the team You'll be part of the Grocery CX Product & Design leadership team. This… more
- Amazon (New York, NY)
- …Vision, PRFAQS, and BRD docs. - Own end-to-end product lifecycle including customer engagement, PR/FAQ, product requirements, CX design, security and ... large, important product initiatives. Define the long-term product strategy and vision to meet emerging customer...Bachelor's degree - 11+ years of end to end product delivery experience - Experience … more
- Amazon (New York, NY)
- …when they shop. Videos and livestreams make shopping easier and more fun, whether a customer is researching a product or tuning in to chat with their favorite ... of our customers. The right person will enjoy being customer obsessed, brings strong CX chops, technical...Basic Qualifications - 2+ years of end to end product delivery experience - 2+ years of… more
- Amazon (New York, NY)
- …and make data-driven decisions, and the ability to drive significant impact to the customer experience and the business. Over your career, you will be exposed ... serve. Specific projects may include reducing the financial and CX impact of liquidated inventory and customer ...5+ years of product or program management, product marketing, business development or technology experience … more
- Amazon (New York, NY)
- …broader business. As a Senior Product Manager you will own key Customer Experience improvement initiatives and drive them end-to-end with selling partners ... effectively. She or he will be data-driven and passionate about improving the luxury product shopping experience on Amazon. Basic Qualifications - 5+ years of … more
- Amazon (New York, NY)
- …serves as the voice of the associate as we advocate for a bar-raising CX through improved product experiences and streamlined tooling. A successful candidate ... Basic Qualifications - 5+ years of product or program management, product marketing, business development or technology experience - Bachelor's degree or… more
- Amazon (New York, NY)
- …. Catalog is foundational to Amazon retail, acting as the basis for both the customer and fulfillment shopper CX . In this role you will work closely with ... programs that require your strategic direction, diving deep with customer data, and cross-team communication to deliver results for...concept to launch. Basic Qualifications - 3+ years of product management experience - Experience … more
- Amazon (New York, NY)
- …and definition - Experience with feature delivery and tradeoffs of a product - Experience managing technical products or online services - Experience ... vision and technical requirement documents, define use cases and CX , and partner cross-functionally to execute - Be a...discussions around technology decisions and strategy related to a product - Experience in representing and advocating… more