- ManpowerGroup (New York, NY)
- **Job Title: Customer Experience Experimentation Researcher ** **Location: 100% Remote / EST Location Preferred** **Pay Rate: $50.00-$55.00** **ROLE ... SUMMARY** The Customer Experience (CX) Experimentation Researcher will...are achieved - and possess a strong passion for customer experience research and its… more
- Intuit (New York, NY)
- …non-traditional paths into this profession. What you'll bring + 7+ years of work experience as a marketing researcher , preferably in the technology sector. ... + Smart, humble, curious, a great team player, and experienced in marketing research , preferably in the technology sector. + Experience with various qualitative… more
- Amazon (New York, NY)
- …campaigns. - Partner with cross-functional stakeholders (eg, UX design, content, experimentation , sales, analytics) to integrate market research with usability ... year we spend billions of dollars to improve their experience with services, programs, and tools designed to make...reporting, and other customer touchpoints. - Present research in the form of cogent topline reports-written and… more
- American Express (New York, NY)
- …to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, ... on #TeamAmex. To deliver on a seamless and connected customer experience across channels, the Product ...increase interoperability. As a central function for creating these customer experiences, experimentation is an increasingly critical… more
- Amazon (New York, NY)
- …channels to maximize long term profit for Amazon while ensuring a great customer experience . Basic Qualifications - 3+ years of investigating the feasibility ... will be tasked with leading scientific innovations in measurement, experimentation , and optimization that enable us to deliver relevant...or Master's degree and 5+ years of quantitative field research experience - Experience with… more
- NBC Universal (New York, NY)
- …user research and performance data to create strategic, iterative experimentation plans + Present vision, strategy, work product, insights, and KPIs to ... a strategic roadmap across a global portfolio of products. + Extensive experience creating and executing data-informed, hypothesis-driven experimentation plans +… more
- Amazon (New York, NY)
- Description The Search Customer Experience team is responsible for worldwide customer facing search features on desktops, tablets, and mobile devices. We ... thoughtfully design the shopper experience from the moment a customer clicks...the next step in their shopping journey. We use customer research and customer behavior… more
- MetLife (New York, NY)
- …marketing organization that nurtures, develops, and attracts top talent. The Role: The Customer Experience (CX) Manager will be the key person responsible for ... agile environment. * A systems thinker with a broader understanding of the customer experience ecosystem to utilize websites, search engines, email campaigns, … more
- Amazon (New York, NY)
- …mentoring, and growing teams of scientists. Preferred Qualifications - Have research /industrial experience of inventory/supply chain optimization. - Have ... frequencies, from the right vendors, and assigning to the best warehouse to fulfill customer demand to optimize long term free cash flow for Amazon. Our system lives… more
- Warner Bros. Discovery (New York, NY)
- …launch and product optimization. + Experience using data and user research (eg, engagement metrics, customer satisfaction scores, user surveys, web ... and has experience developing products, features and experiences that drive customer acquisition and engagement. If you have a customer centric mindset,… more
- Intuit (New York, NY)
- …Development environment a plus + Experience with mentoring others in User Experience Research practice + Bachelor's or Graduate degree, Field of Studies ... to conduct deep dive analysis to both help understand and better explain customer behavior and business trends as well as predict future business outcomes. You… more
- Dow Jones (New York, NY)
- …and investing. + Experience analyzing qualitative and quantitative consumer research . + Experience conducting experimentation , familiarity with ... enhancements. + Support digital subscription growth through the design, experimentation and launch of customer acquisition journey...and P&L impact of product enhancements. + Work with research teams to gather and analyze audience research… more
- Travelers Insurance Company (New York, NY)
- …The Design Strategy and Facilitation Group is dedicated to support end-to-end Customer , Agent and Employee Experience Journeys and other transformational efforts ... complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our… more
- Amazon (New York, NY)
- Description People Experience Technology Central Science (PXTCS) is the center of excellence for scientific research and science-driven products for PXT. As a ... models, and Generative AI solutions into products to measurably improve employee experience for Amazonians and Amazon. We are seeking a Director of Science… more
- Bloomberg (New York, NY)
- …enterprise data and data delivery via a fully managed platform. Our committed customer base appreciates the quality of our content, completeness of our coverage, ... data delivery, technology, tools, and high-touch client service model. Our Research Data Solutions deliver the most compelling, innovative, and comprehensive… more
- Capital One (New York, NY)
- …methodologies/practices to serve customer needs + Participating in end-to-end product and experience design by: + Leading research to understand customer ... in partnership with technology colleagues **Basic Qualifications** + At least 10 years experience in Customer Experience , Product Design, or Experience… more
- Amazon (New York, NY)
- …Learning, Computer Science, or related disciplines. - Over 10 years of hands-on experience in developing ML solutions for customer -facing products. - At least ... solutions. If you're ready to lead in a culture that prioritizes experimentation , teamwork, and ownership, join us. Together, we'll lead the advancement of… more
- Intuit (New York, NY)
- …for executive and customer -facing teams Work/Education + Minimum of 5 years experience in an analytics-focused role. Prior work experience within a SaaS ... analytical tools and techniques to conduct analyses to understand and explain customer behavior, business trends, and predict future business outcomes. Your main… more
- Amazon (New York, NY)
- …engagements * Assist in driving customer satisfaction by working with the customer research team and execution studies to provide an actionable feedback loop ... in digital marketing and content production timelines and process - Experience with CRM platforms, customer data management, audience definition and… more
- American Express (New York, NY)
- …to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, ... features and enhancements, focusing on key areas such as customer experience design, content curation, and personalized...business outcomes. + Clear understanding of UX design and customer research frameworks and principles. + Bachelor's… more