- Merck & Co. (North Wales, PA)
- …Company determines require routine collaboration with external stakeholders, such as customer -facing commercial, or research-based roles, will be expected to comply ... salary range for this job. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the… more
- Merck & Co. (North Wales, PA)
- …including point team and customer -facing account executives and account directorsPartner with the assigned promotions manager (s) to develop resources and ... require robust engagement with key stakeholders including Brand Marketing, Integrated Account Management (IAM), Outcomes Research and Policy to incorporate market/… more
- Novo Nordisk Inc. (Philadelphia, PA)
- …knowledge and business opportunities to impact customers. Researches, understands and tailors account plans based on stakeholders and accounts business practices ... Internally, the VSR reports to the Virtual Sales Business Manager . The VSR also interacts and collaborates on a...decision trees Follows appropriate direction around # of outbound customer calls per day, as well as appropriate frequency… more
- Merck & Co. (North Wales, PA)
- …the Medical Writer on clinical/scientific and regulatory documents.Partners with Study Manager on study deliverables.Participates in the set up and design during ... Company determines require routine collaboration with external stakeholders, such as customer -facing commercial, or research-based roles, will be expected to comply… more
- Hilti North America (Pittsburgh, PA)
- …orientation, gender identity, gender expression, veteran status, or disability. PandoLogic. Keywords: Sales Account Manager , Location: PITTSBURGH, PA - 15290 ... and operate a Hilti Store to maximize walk-in sales and smaller field accounts to drive customer engagement and provide a high level of customer service (95%… more
- Aaron's Inc (Pittsburgh, PA)
- ** Customer Account Manager ** Aaron's ...drive the success of our stores by leading the customer accounts department with the primary goal of ... company standards for collections and lease renewals. As a Customer Account Manager , you will...life. **The Work** + Attainment and upkeep of customers' accounts including maintaining updated customer information in… more
- Robert Half Finance & Accounting (Toughkenamon, PA)
- …Half is currently working with a client on their search for a Customer Service Manager with excellent communication skills, strong interpersonal skills and ... a strong sense of urgency. As the Customer Service Manager , you will oversee the...problem-solving skills. What you get to do everyday . Account /Database Management . Order Management . Resolve customer… more
- Goodwill Industries of Southern New Jersey and Phi (Philadelphia, PA)
- CUSTOMER SERVICE MANAGER Job Details Job Location Whitman Plaza Store - Philadelphia, PA Salary Range $17.25 - $21.75 Hourly Description The Customer Service ... the sales floor and obtaining set sales goals. The Customer Service Manager directs all aspects relating...the workplace. + Accountability Ability to accept responsibility and account for his/her actions. + Working Under Pressure Ability… more
- Fortive Corporation (Pittsburgh, PA)
- …contact on products and services provided by Industrial Scientific + Monitoring Customer account health and KPIs (Key Performance indicators): proactively ... ALIGNMENT + This position will report to the Regional Manager Customer Success. **QQUALIFICATIONS** SSKILLS & WORK...demonstrating ability to work independently with complete ownership of customer accounts + Ability to effectively engage… more
- SHI (Harrisburg, PA)
- …on technology/business issues. + Work closely with Sales, Customer Success Manager and/or Project Management for account creations, project deletions and ... (ITAM) and will be the principal point-of-contact for an allocated set of SHI key customer accounts . Critical to success in the position will be the development… more
- Trellix (Harrisburg, PA)
- …build and maintain highly valuable and outcome-based relationships with a diverse customer account base + University degree or equivalent experience **_Company ... **_Job Title:_** Customer Success Manager , Public Sector **_Role...the Trellix's growth and success. + As the lead customer liaison for strategic accounts , you will… more
- SAP (Newtown Square, PA)
- …escalation point for all questions and issues with regards to the ECS engagement The Customer Delivery Manager (CDM) is the personal point of contact for all ECS ... of benefit options for you to choose from. SAP Customer Delivery Engagement (CDE) is part of SAP Enterprise...customers, managing and coordinating all account activities with internal stakeholders and customers. The CDM… more
- EDB (Harrisburg, PA)
- …**What your impact will be** **LOCATION: US Central Time Zone** As EDB Strategic Customer Success Manager (CSM), you will be at the forefront of our ... organization to drive adoption, growth, and retention to your accounts while ensuring a positive customer experience....and lead the coordination of EDB resources and escalate account issues for successful resolution + Cultivate customer… more
- Confluent (Harrisburg, PA)
- …One team. One Data Streaming Platform. Data Connects Us. **About the Role:** The Enterprise Customer Success Manager (ECSM) will play a key role in driving ... customer success, retention, and expansion within our Enterprise accounts focused on Latin America accounts with potential to add other Americas accounts .… more
- System One (Spring Grove, PA)
- Our client is seeking an experienced and dedicated Industrial Quality / Customer Service Manager to join their dynamic team at the York, PA facility. This ... in quality management within the manufacturing industry, coupled with excellent customer service skills. Key Responsibilities: + Quality Management: + Develop,… more
- Wolters Kluwer (Harrisburg, PA)
- …Must be able to work during Central Time normal business hours._** The Customer Success Manager in Wolters Kluwer Health Clinical Surveillance and Compliance ... support teams, and providing solutions to enhance their experience. Monitoring customer usage, health metrics, and satisfaction levels to identify opportunities for… more
- American Airlines (Philadelphia, PA)
- …board! **Why you'll love this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, ... creating a safe, reliable operation while delivering an exceptional customer experience. + Also, being energized by a fast-paced...start, we also offer virtual doctor visits, flexible spending accounts and more. + Wellness Programs: We want you… more
- Trustmark (Harrisburg, PA)
- …and enables us to bring the best to our colleagues, clients and communities. The Customer Success Manager (CSM) serves as the dedicated, single point of contact ... for assigned key top producer accounts . Successful incumbents are advocates, problem solvers and trusted...is responsible and accountable for escalated service levels (SLAs), Customer Satisfaction, Effort and NPS scores for their defined… more
- Fortive Corporation (Pittsburgh, PA)
- …and manage the Customer Relationship Management team to proactively manage customer accounts , schedule, negotiate, and execute renewals, and ensure the ... **Regional Manager , Customer Success** Overview: The Regional Manager , Customer Success is responsible for leading the Industrial Scientific Customer … more
- Vontier (Harrisburg, PA)
- …customers. + Lead the Service Account Manager team to drive account ownership and effectively manage the external customer relationships with all service ... Leading the Claims team the Manager , Customer Experience-ASC Claims is responsible...Claims is responsible for managing a team of Service Account Managers, overseeing the relationships with service providers, and… more
