- Pennsylvania State University (University Park, PA)
- …and processing a high volume of calls in a customer friendly manner. The call center agent will also assist with required reporting systems to help ... individuals will serve as a member of the SLF call center agent team. Specific...Maintaining the overall operation and professional image of the customer focused call center +… more
- CVS Health (Harrisburg, PA)
- …may be required. This role starts at $17 per hour. As a Services and Benefits Call Center Agent , you will handle incoming and outbound calls, process and ... entry, backorders and off-phone activities as needed. As a Call Center Agent , you are...tasks, as well as programs across the broader Retail Customer Care team, will be provided to support business… more
- The Hartford (Pittsburgh, PA)
- …and integrity. Our customer -centric approach guides all our actions. We place the customer at the center of everything we do. Our team fosters open ... As a Personal Lines Auto and Home insurance Licensed Agent you will be responsible for providing comprehensive insurance...from your personal computer . + This is a customer -facing role which requires your full attention with our… more
- Travel + Leisure Co. (Shawnee On Delaware, PA)
- …into exceptional experiences for millions of travelers worldwide. **Job Summary** + Call Center marketing with prospective and/or current owners within our ... next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start… more
- Healthfirst (PA)
- …demands. We are currently inviting applications for our upcoming 2024 Summer Contact Center Agent Class. Thank you for considering a career with Healthfirst. ... School Diploma or GED. + Work experience in a face to face or call center environment. + Experience multitasking between programs and completing required data… more
- Adecco US, Inc. (Blue Bell, PA)
- …for upselling and consistently meet daily performance goals. . Maintain accurate records of customer interactions in the call center database. . Use data ... Utilize product scripts effectively during calls and provide exceptional customer service as a Licensed Insurance Agent ...or GED . 1+ years of experience in a call center or customer -support role… more
- Vaco (Harrisburg, PA)
- …Firm in 2020. For more information, visit pivotpointconsulting.com. **Description:** The Level 1 Call Center Agent will be responsible to support customers ... our 24x7 call center . This person must provide exceptional call center support. Customer Service and Communication skills are a must and critical… more
- Mass Markets (PA)
- …performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Penn Medicine (Radnor, PA)
- …Prussia Rd Hours: Full Time Summary: Responsible for OB/GYN Call Center Operations and individual specialty queues, including customer and patient ... planning and staff development. Work to improve important operational Call Center measures including agent ...regulations. Responsibilities: + Responsible for all aspects of the Call Center Queues, including customer … more
- Aimbridge Hospitality (Philadelphia, PA)
- …No matter what inspires a stay in Pennsylvania, travelers will find a place to call their own at Residence Inn Philadelphia Center City. Company Overview As the ... Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. + Demonstrate the ability to multi-task be… more
- Vail Resorts (PA)
- …to use a PC as well as Microsoft Office Suite and ability to quickly learn call center phone systems. + Distraction free environment and workspace + Cell phone ... a sense of urgency, recognizes the importance of adhering to contact center protocols and customer service standards. + Ability to work well with the contact … more
- HomeSafe Alliance (King Of Prussia, PA)
- **Title:** Contact Center Customer Care Specialist (SCA) **_HomeSafe Alliance_** is the single global household goods movement manager of over 300,000 Military ... seeking Customer Care Specialist's to support the Customer Care contact center by providing immediate...the customary scope of measuring a CCS productivity contact center metrics (ie Average Handle Time, After Call… more
- Guardian Life (Bethlehem, PA)
- …Park Avenue Securities, you will report to one of our Team Leaders in the Contact Center who reports to our Head of Customer Service. **Location:** + Hybrid role ... an opportunity to advance professionally? Then join Guardian Life! Our Customer Service Specialists are responsible for providing support to financial professionals… more
- PSKW LLC dba ConnectiveRx LLC (Pittsburgh, PA)
- …+ 1 - 3 years as a Case Manager, Benefit Verification Specialist, or Contact Center agent at ConnectiveRx, or equivalent experience in a similar role in another ... center , benefit verification, or similar industry experience. Call Center and/or Claim Processing experience is...to detail. Monitor telephone calls and communications between The Customer and The Customer Care Center… more
- Olympus Corporation of the Americas (Center Valley, PA)
- …your resume to an Evergreen Requisition, we encourage you to create a job search agent to be alerted when positions in your areas of interest become available. In ... the job search agent specify all the geographic locations you would consider....device experience including adverse event reporting. + Complaint Handling/ Customer Service experience in the Medical Device/ Pharmaceutical required.… more
- Randstad US (Mechanicsburg, PA)
- …1 year of experience + Education: High School skills: + Helpdesk + Call Center LeadEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, ... issues or bottlenecks in team processes and implement effective solutions. Handle escalated customer or agent issues, making decisions on appropriate courses of… more
- CGI Technologies and Solutions, Inc. (Philadelphia, PA)
- …and archive files for storage purposes. * Interface with passport applicants at Agency/ Center Information and Will- Call counters: o At the Information Station, ... documents comply with Passport requirements, photograph meets Passport standards, and customer is provided fee information. * Prior to distributing to applicants,… more
- CGI Technologies and Solutions, Inc. (Philadelphia, PA)
- …and archive files for storage purposes * Interface with Passport applicants at Agency/ Center information and will- call counters: o At the Information Station, ... customer service outreach activities. * Assist with acceptance agent training: prepare training materials, conduct "meet-and- greets," set-up training sessions,… more
- Penn Medicine (Philadelphia, PA)
- … customer service position supporting Penn Medicine ambulatory practices in a call center environment. This phone based, high volume role supports several ... in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all… more
- Humana (Harrisburg, PA)
- …the omnichannel experience strategy, integrating customer touchpoints across digital, mobile, call center , marketing, and offline platforms for a unified ... sets product vision develops, delivers, and manages product roadmaps for addressing customer needs resulting in successful customer adoption for achieving… more