- Merck & Co. (Durham, NC)
- …deviation management, change control, site qualification/validation, equipment qualification, and technical support quality for sterile manufacturing of ... skills to align staff activities with department objectivesFUNCTIONAL EXPERTISE:Specific to Technical Support , the Associate Director will be responsible for… more
- Merck & Co. (Durham, NC)
- …compliance, employee and environmental safety, integration of new/existing technologies, customer service , resource utilization, financial performance and fiscal ... stewardship.The role encompasses fermentation area support for technical /process issues, strategic projects, deviation...to have a minimum of twelve (12) months of service in current position prior to applying for open… more
- Merck & Co. (Durham, NC)
- …is responsible for providing equipment troubleshooting, calibration, and maintenance support for a new product feasibility project/manufacturing support . ... for supporting:- Process Equipment (eg tanks/bioreactors, filtration skids, chromatography columns)- Support Equipment (eg washers, autoclaves, tube welders/sealers)- Automated Systems… more
- Merck & Co. (Durham, NC)
- …change control.Initiate and lead collaboration within the Operations, Quality and Technical organizations to resolve complex problems.On-floor support of ... Automation team responsible for the assigned process control systems in support of manufacturing operations located in Durham, NC.This Individual will provide… more
- Merck & Co. (Durham, NC)
- …is responsible for providing equipment troubleshooting, calibration, and maintenance support for a new product feasibility project/manufacturing support . ... supporting:- Process Equipment (eg tanks/bioreactors, filtration skids, chromatography columns)- Support Equipment (eg washers, autoclaves, tube welders/sealers)- Automated Systems… more
- Merck & Co. (Durham, NC)
- …focus on the daily quality control lab operations.- Responsibilities Support routine release testing Complete appropriate documentation supporting testing ... with company health and safety procedures and practices.Author SOPs and technical documents Other duties as needed Education Requirement Bachelor of Science… more
- Merck & Co. (Durham, NC)
- …materials, supplies and products Author, review, and/or edit procedures and technical documents to support regulatory filings including standard operating ... and contribute to and implement process improvements.This position will support Purification. This is a twelve-hour 2-2-3 position. Alternating...to have a minimum of twelve (12) months of service in current position prior to applying for open… more
- Merck & Co. (Durham, NC)
- …maximizes business benefits, and aligns it with our business process and technical standards. The MES Specialist is responsible for supporting MES implementations ... across the full systems lifecycle, from identifying the business and technical needs of users, determining appropriate implementation of the technology, executing… more
- Merck & Co. (Durham, NC)
- …level) and external contacts (external customers, above site partners, vendors) to support these initiatives. The Senior Specialist must be able to work efficiently ... peers, management and both internal and external partners. Conflict management Customer focused Self-directed Communication with diverse audiences Strategic end to… more
- Merck & Co. (Durham, NC)
- …lab equipmentMay be required to perform off shift work as required to support operations and perform other duties as assigned Education Minimum Requirement: BS ... discriminate colors for characteristics tests or related assays.Demonstrated interpersonal, technical aptitude, and problem-solving skills.Experience in using pipettes (single… more
- BioAgilytix (Durham, NC)
- …and considerations of an IT organization.Demonstrated ability to provide exceptional customer service and take ownership of problems.Preferred CredentialsPMP ... collaboration with Information Technology management to ensure IT systems support the specialized needs of the company.Essential ResponsibilitiesWorks on problems… more
- CAI (Raleigh, NC)
- …for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. **Job ... Desk support to our customers applying technical knowledge and customer service ... Service Desk role and/or technical support role + 6-12 months of customer … more
- System One (Raleigh, NC)
- Technical Customer Service Account Manager Lead **Employment Type:** Contract/Temp **Date Posted:** 9/24/2024 **Location:** Remote **Pay Range:** $40.00 - ... client communications to ensure customer satisfaction and support with any service -related issues that result...customer service . Outstanding customer service encompasses everything from performing the technical ,… more
- Confluent (Raleigh, NC)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Lenovo (Morrisville, NC)
- …role within Lenovo's Premier Support organization, overseeing the most advanced technical support function, driving exceptional customer experience, and ... service support personnel to provide world-class support and build long-term customer relationships. +...a global, enterprise environment. + Proven track record in technical support management, customer engagement,… more
- Confluent (Raleigh, NC)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support...networking and security technologies (eg VPC, Private Link, Private Service Connect, TLS/SSL, SASL, Kerberos, etc.) + Experience prototyping… more
- Lenovo (Morrisville, NC)
- …or related field; or equivalent experience + 2+ years of experience in a client technical support or customer -facing technical role + 2+ years ... skills. If you have a passion for technology and customer support , we encourage you to apply...this exciting opportunity as a Premier Technical Support Specialist within our Solutions and Service … more
- Lenovo (Morrisville, NC)
- Technical Support Manager - Premier **General...and train and mentor team members to improve their technical skills and customer service ... excellence and a strategic mindset to continuously enhance the customer support experience and maintain Lenovo's competitive...+ Train and mentor team members to improve their technical skills and customer service … more
- Johnson Matthey (Raleigh, NC)
- …+ Providing technical service to customers through direct customer support . Building and maintaining effective partnerships with customers in an ... of that success story. As a Technical Service Engineer you will work independently (with support...Market, and Manufacturing teams on new product development. Providing technical and market information with a customer … more
- Mitsubishi Chemical Group (Raleigh, NC)
- ** Technical Service & Applications Development Engineer (1768)** + Title: Technical Service & Applications Development Engineer + Group Company: ... development and offer our associates opportunity for advancement. Job Purpose The Technical Service & Applications Development Engineer position is responsible… more
