- Amazon (Herndon, VA)
- …voted #5 most admired company in the US, #1 most innovative, and # 1 in Customer Service . Amazon's technology business has a history and tradition of leading the ... Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using...and believe that world class support is critical to customer success. AWS Customer Service … more
- Amazon (Herndon, VA)
- …ensure the success of Amazon Web Services (AWS) as a leading technology platform? AWS Customer Service provides global support to a wide range of commercial and ... Community agencies implement innovative cloud computing solutions and solve technical problems? Would you like to do this using...A+ or Network+ or Security- 1+ year experience in Customer Service and/or Account Management working with… more
- Amazon (Herndon, VA)
- …work effectively with engineers, engineering managers, product managers, dev support teams and customer service teams to deliver results. If you are someone who ... - from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to...services in AWS. Within AWS UC, Amazon Dedicated Cloud ( ADC ) roles engage with AWS customers who require specialized… more
- Amazon (Herndon, VA)
- …will dive deeply into technical issues and work diligently to improve the customer experience. The ideal candidate will - Be great fun to work with. Our company ... ideal candidate will love using technology to solve difficult technical problems related to AI/ML service builds...technology solutions that solve difficult problems related to AI/ML service builds and operations primarily in ADC … more
- Amazon (Herndon, VA)
- …across Amazon. A Systems Development Manager at Amazon understands the larger ADC picture (ie, customer needs, business opportunities, and problems to ... for leading a team accountable for the operational performance, customer experience, maintenance, security, and functional parity of Builder...parity of Builder Tools in US Amazon Dedicated Cloud ( ADC ) regions. ADC regions are designed for… more
- Amazon (Herndon, VA)
- …dive deep into technical issues and work diligently to improve the customer experience. Amazon has a fast-paced environment where we "Work Hard, Have Fun, Make ... solutions for their cloud services. The Amazon Dedicated Cloud ( ADC ), AWS for Government, Storage Services team is hiring...passionate about cloud computing, and believe that world class service is critical to customer success. You'll… more
- Amazon (Herndon, VA)
- …people management, robust technical understanding with drive and vision to take ADC Scaling Operations to the next level. The successful candidate for this role ... a team of engineers supporting the Amazon Dedicated Cloud ( ADC ) regions. As dedicated cloud regions continue to expand...ongoing network expansion allows us to stay ahead of customer demand. We are looking for a proven technology… more
- Amazon (Arlington, VA)
- …delight our customers. Are you a good fit for our team? You'll love the ADC System Security Engineering team if you are passionate about security, and curious how we ... it is part of our company DNA. Our Engineers (you!) are obsessed with customer trust, building solutions that address real world risks, and thinking deeply about how… more
- Amazon (Herndon, VA)
- …will increase the knowledge of our service portfolio among our customer -facing partners (Sales, Technical Account Managers, Solution Architects, and ProServe ... part of the Platform Engineering and Emerging Tech (PEET) ADC team responsible for driving US Government customer...etc.), training, and related content. - Act as a technical liaison between customers, service engineering teams… more
- Amazon (Herndon, VA)
- …* Own goals involving cross functional projects and stakeholder management. * Solve customer projects by applying technical and problem solving skills. * Provide ... Expert that will be responsible for liaising between the service team owners that run the suite of AWS...customers. This role requires hands-on project management skills, deep technical expertise, and excellent leadership skills. You will be… more
- Amazon (Herndon, VA)
- …This is not a sales role, but rather an opportunity to be the principal technical advisor and 'voice of the customer ' to Department of Defense customers. As ... all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we're looking...GuardDuty, Systems Manager, CodePipeline, IoT, and many more. Your technical acumen and customer -facing skills will enable… more
- Amazon (Herndon, VA)
- …more. This is not a sales role, but rather an opportunity to be the principal technical advisor and 'voice of the customer ' to National Security customers. As a ... all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we're looking...GuardDuty, Systems Manager, CodePipeline, IoT, and many more. Your technical acumen and customer -facing skills will enable… more
- Amazon (Herndon, VA)
- …will dive deep into technical issues and work diligently to improve the customer experience. By working together on behalf of our customers, we are building the ... to join Amazon's world class Database and Analytics focused technical team in Denver, CO, working with some of...ADC ). A day in the life Amazon Web Service is building some of the largest distributed systems… more
- Amazon (Herndon, VA)
- …This is not a sales role, but rather an opportunity to be the principal technical advisor and 'voice of the customer ' to Department of Defense customers. As ... all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support we're looking...GuardDuty, Systems Manager, CodePipeline, IoT, and many more. Your technical acumen and customer -facing skills will enable… more
- Amazon (Herndon, VA)
- …smartest people in the industry, while having a huge impact. A successful ADC engineer should be focused on troubleshooting complex system operations, not just on ... full suite of services. You will dive deep into technical issues, develop long-term strategy, and work diligently to...develop long-term strategy, and work diligently to improve the customer experience. This role will sit in our new… more
- Amazon (Arlington, VA)
- …role to triage, review, assign and action Program Security tickets facilitating internal customer service requests. - Using service -ticket data and trending ... to include the US Intelligence Community (IC). The AWS Security US- ADC -Security, Industrial Security & Compliance team is responsible for creating, implementing,… more
- Amazon (Arlington, VA)
- …to include the US Intelligence Community (IC). The AWS Security US ADC Security, Industrial Security & Compliance team is responsible for creating, implementing, ... Technology Enterprise. This position requires innovative thinking balanced with a strong customer obsession and a focus on quality and delivering results. AWS… more
- Amazon (Herndon, VA)
- …- Experience troubleshooting and debugging technical systems - 3+ years of customer service experience - 3+ years of Microsoft Office products and ... service levels. If you are passionate about the customer experience; you think and act globally; and you...Bachelor's degree in engineering or equivalent - Experience documenting technical customer issues - Work a flexible… more
- Amazon (Arlington, VA)
- …solutions and solve technical problems. AWS established a specialized group of service teams responsible for the work we are doing with the US Intelligence ... cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and...dive deep to find the root cause of a customer issue, investigate why a metric is trending in… more
- Amazon (Herndon, VA)
- …people who are smart, passionate about cloud computing, and believe that world class service is critical to customer success. You'll become a master at ... cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and...- from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to… more