- Amazon (Arlington, VA)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... experience with our program. The key responsibilities of a Senior Customer Success Manager...in one of five major categories: (1) A designated Sr . Customer Success Manager… more
- Amazon (Arlington, VA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The ... Senior Customer Success Manager drives business growth for some of the most influential Sellers on the Amazon Store, ensuring Seller satisfaction by… more
- SHI (Washington, DC)
- **Job Summary** The Sr . ITAM Customer Success Manager ( SR . CSM) is responsible for managing, expanding and renewing contracts with SHI's customers. ... Wrapping 2** \#LI-AJ15 Refer a friend to this job (https://careers-shi.icims.com/jobs/16717/ sr .-itam- customer - success - manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-336032949) **Need help… more
- Quality Technology Services, LLC (Ashburn, VA)
- …That is why QTS is **Powered by People!** **The Impact You Will Have:** The **Hyperscale** ** Customer Success Manager ** is the primary point of contact for a ... This role will work with the technical engineering staff, senior management and executives across our customer 's...of key QTS information that is critical to their success (ie product roadmaps, customer events, or… more
- Amazon (Arlington, VA)
- …and projects that create an immediate impact on customers and businesses? As a Customer Success Manager with Home & Lifestyle-Amazon Vendor Services, you ... goals include providing the best vendor experience, a rewarding Customer Success Manager experience, and...to roles across Amazon, including a direct path to Senior CSM within our team. We work hard to… more
- Trustmark (Washington, DC)
- …and enables us to bring the best to our colleagues, clients and communities. The Customer Success Manager (CSM) serves as the dedicated, single point of ... The CSM is responsible and accountable for escalated service levels (SLAs), Customer Satisfaction, Effort and NPS scores for their defined accounts. **Service… more
- Amazon (Arlington, VA)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... experience with our program. The key responsibilities of a Senior Customer Success Manager...in one of five major categories: (1) A designated Sr . Customer Success Manager… more
- Amazon (Arlington, VA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The ... Senior Customer Success Manager drives business growth for some of the most influential Sellers on the Amazon Store, ensuring Seller satisfaction by… more
- Capital One (Mclean, VA)
- …of America, McLean, Virginia Senior Manager , Project Management - Enterprise Data Customer Success As a ** Senior Manager of Project Management** ... as they drive business processes and innovation across all corners of the company. The Customer Success team in Enterprise Data is reimagining the customer … more
- Amazon (Arlington, VA)
- …review. * Actively participate in interview loops and debriefs for Instock and Customer Success Manager roles, includes identifying scalable and effective ... fill rate, including presenting insights, themes and trends to Senior Leadership team. * Contribute to goal setting for...in one of five major categories: (1) A designated Customer Success Manager , (2) Strategic… more
- Amazon (Arlington, VA)
- …enrolled Selling Partners services in one of five major categories: (1) A designated Customer Success Manager , (2) Strategic business advice, (3) Support, ... Managers will play a critical role in delivering optimal customer experience by ensuring Amazon has the right product...of statistical inventory control - Experience communicating results to senior leadership Amazon is committed to a diverse and… more
- Capital One (Mclean, VA)
- …annual planning and governance routines. + **Process Design** You will partner with our Senior Manager , Process Management to design a pilot for a net-new ECP ... Center 3 (19075), United States of America, McLean, Virginia Sr . Associate, Process Manager of Product Operations **Process Management, Sr . Associate**… more
- Amazon (Arlington, VA)
- …top of AWS services. WW Greenfield Sr . PM role will be a senior business manager role responsible for working with internal high-level stakeholders to drive ... companies and believes that world-class support is critical to customer success . AWS Support also partners with...strategy, end to end delivery, and communicating results to senior leadership - Experience using data and metrics to… more
- FREEMAN (Washington, DC)
- …that matter. **Summary** The Customer Experience Enablement Sr . Program Manager develops and maintains ongoing success of comprehensive customer ... variances; initiating corrective actions. Strategic Planning & Communication + Supporting the senior leaders of Customer Experience with shaping the vision and… more
- Amazon (Herndon, VA)
- Description Amazon Web Services (AWS) is seeking an experienced Sr . Technical Program Manager to manage data center infrastructure goals and programs, as well as ... manage intra-organizational customer relationships. AWS is a subsidiary of Amazon.com and...role in an exciting, industry-leading technology business. As a Sr . Technical Program Manager (TPM) in the… more
- Capital One (Mclean, VA)
- … Manager - Enterprise Product and Platform Strategy **Summary:** As a Senior Manager , Business Analysis on the Enterprise Product and Platform Strategy ... implement game-changing strategies to tackle problems spanning product and customer lifecycles. Ideal candidates will have a combination of...New York City (Hybrid On-Site): $199,100 - $227,200 for Sr . Business Manager Candidates hired to work… more
- SAIC (Reston, VA)
- **Description** SAIC is searching for a Capture Management Sr . Manager with proven success capturing new business in civilian domains to support the Civilian ... with a variety of Civilian Customers. The Capture Management Sr . Manager is responsible for directing and...identify and staff key personnel with positive ties to customer + Effective collaboration with subject and technical matter… more
- Amazon (Arlington, VA)
- …services. To achieve our mission, we are seeking an innovative and highly motivated Sr . Program Manager (PM), Internal Communications to lead and support the SDS ... service team. The SDS organization is seeking a dynamic Sr . PM, Internal Communications with project management skills to...as a Group Manager (GrpM) or Operations Manager (OM) supporting Amazon Customer Service -… more
- Capital One (Mclean, VA)
- …that drive the growth and success of a business. **Summary:** As a Senior Manager , Business Analysis at Capital One, you will apply your strategic and ... Center 1 (19052), United States of America, McLean, Virginia Sr Business Manager , Country Lead - Capital One Shopping (Remote-Eligible) This is your opportunity… more
- Amazon (Arlington, VA)
- …to lead support - Other duties as assigned A day in the life The Sr . Financial Review Manager will engage with carrier partners, internal stakeholders, partner ... Description Want to help Earth's most customer -centric company design, implement, and monitor risk mitigation...while delivering strategic initiatives, and continuous improvement projects. The Sr . Financial Review Manager will also consult… more