- MUFG (Tempe, AZ)
- …and maintaining ServiceNow ITSM capabilities and contributing towards transformation of IT Service Management platform while supporting current state. ... Candidate must have a strong functional and technical understanding of ServiceNow's IT Service Management ( ITSM ) platform. This individual needs to have… more
- HonorHealth (Phoenix, AZ)
- …for the strategy, design, coordination, deployment, and management of the assigned IT Service Management ( ITSM ) process for the Organization. ... Examples of ITSM processes include, but are not limited to, IT Change Management , IT Release Management , IT Incident Management , etc. This… more
- MUFG (Tempe, AZ)
- …and reports concerning asset and configuration management + Take part in other IT Service Management ( ITSM ) processes, or as required, perform ... and maintain best practices **Qualifications:** + 5-6 years' experience working in IT asset management . Including minimum 3+ years' experience in hardware IT … more
- PNC (Phoenix, AZ)
- …Technologies, IT Architecture, IT Environment, IT Industry: Trends & Directions, IT Service Management ( ITSM ), IT Standards, Procedures & ... * Collaborates with various product owners, process owners and ITSM platform architecture to ensure capabilities support the intended...Policies, IT Systems Management , System and Technology Integration **Work Experience** Roles at… more
- Nelnet (Phoenix, AZ)
- …Client Scripts, UI Actions) and ServiceNow integrations. * Familiarity with ITIL processes and IT Service Management ( ITSM ) best practices. * Strong ... company committed to enriching lives through the power of service as a student loan servicer, professional services company,...both within assigned team as well as the larger IT division. Mentors and teaches other individuals in both… more
- Arizona Public Service (Phoenix, AZ)
- Incident/Problem Analyst / Senior ( ITSM / ITIL) | Network Operations Center Apply now " Date: Jun 25, 2024 Location: PHOENIX, AZ, US, 85021-1808 Company: APS Our ... Other and Succeed Together. Incident/Problem Analyst II / Senior Incident/Problem Analyst / Senior ( ITSM / ITIL) | Network Operations Center - Join our team as an… more
- Cayuse Holdings (Phoenix, AZ)
- …+ Incident response experience in a high energy IT environment working closely with IT Service Desk, and IT Operations support + Ability to quickly ... profitability, and accelerated time to market. **Primary Focus** The ITSM Incident Response Analyst will have strong Service...degree or technical training in Computer Science, Information Systems Management preferred + ITIL and Service Now… more
- Marriott (Phoenix, AZ)
- …**Position Type** Management **JOB SUMMARY** Manages a technical team of service providers and business analysts to provide support to properties using the ... consistency and client satisfaction and alignment with the industry + Works with service providers, IT teams, and business partners to implement continuous… more
- Rocket Software (Phoenix, AZ)
- …manage resources, perform processes and services, and support Rocketeers to agreed-upon service levels. + Provide timely management information at the agreed ... implementing, supporting, and improving ITIL best practices, including Incident Management , Service Request Management , Change...Request Management , Change Management , Event Management and Problem Management . + ITSM… more
- Fortive Corporation (Chandler, AZ)
- …seeking an experienced Infrastructure Services manager to steward transformation of our IT service and infrastructure experience. Areas of responsibility include ... with key stakeholders across the organization to ensure exceptional IT service experience. . Manage daily operations...services using data and key performance indicators for daily management . . Expand ITSM modules and services… more
- SHI (Phoenix, AZ)
- …+ Detailed knowledge of ITIL methodologies, and working knowledge and experience of IT Service Management processes (Incident, Problem, Change, Release, ... Specialist in two or more applications preferred + Additional experience within the IT or Software Asset Management field **Certifications Required** The ideal… more
- SHI (Phoenix, AZ)
- …JavaScript and web software design principals and working knowledge and experience of IT Service Management processes (Incident, Problem, Change, Release, ... their ServiceNow environments. The ServiceNow Developer will join the IT & Software Asset Management (ITAM) Team...modules + ITSM all modules through to ITSM Professional + CMDB and Vendor Portfolio Management… more
- SHI (Phoenix, AZ)
- …JavaScript and web software design principals and working knowledge and experience of IT Service Management processes (Incident, Problem, Change, Release, ... ServiceNow environments. The Sr. ServiceNow Developer will join the IT & Software Asset Management (ITAM) Team...modules + ITSM all modules through to ITSM Professional + CMDB and Vendor Portfolio Management… more
- Marriott (Phoenix, AZ)
- …for a Technology Analyst to support the development and implementation of the ServiceNow IT Asset Management (Hardware Asset Management and Software Asset ... will report to the Sr. Manager for the ServiceNow IT Asset Management function and sit within... management , reporting and analytics. + Product Model Management and Normalization + Content Library Service … more
- DriveTime (Tempe, AZ)
- …a strategy to drive the adoption and continuously improve compliance with all service management policies, standards, and framework + Escalation point for ... management processes. In long, our Assistant Director of IT is responsible to: + Manage and support the...for internal stakeholders and executives + Supervisory duties for IT Service Desk Team Leaders (Help Desk… more
- Marriott (Phoenix, AZ)
- … service standards. + Interactions: Work directly with customers, team members, service providers, and IT Support Partners to enhance processes, improving ... environment, service requirements and hospitality culture + Good process management , negotiating, influencing and problem resolution skills + Proven ability to… more
- Marriott (Phoenix, AZ)
- …organization, this position will be responsible for developing and maintaining an IT Knowledge Management practice. This role involves producing the content ... degree or equivalent experience/certifications + 5+ years' experience in Information Technology ( IT ) and/or Knowledge Management that include: + 3+ years'… more
- PNC (Phoenix, AZ)
- …TX or Phoenix, AZ. ServiceNow team is focused on modernizing and automating IT processes and practices by aligning with industry standards for enhanced regulatory ... platform * Collaborates with various product owners, process owners and ITSM platform architecture to ensure capabilities support the intended business value… more
- Prime Therapeutics (Phoenix, AZ)
- …our passion and drives every decision we make. **Job Posting Title** Lead Service Now Developer - Remote **Job Description** We are seeking an accomplished Lead ... experience in designing, developing, and implementing ServiceNow solutions. The Lead Service Now engineer is responsible for constructing creative and logical detail… more
- Marriott (Phoenix, AZ)
- …Type** Management **JOB SUMMARY** Reporting to the SVP of IT Infrastructure Delivery & Shared Services (IDSS), the VP Infrastructure Operational Reliability ... Management teams that manage processes to restore normal service operations as quickly as possible and minimize the...procedures to complement and plug-in to the existing the ITSM model and drives adoption across IT … more