- Merck & Co. (TX)
- …to the regional sales team of up to approximately 10 Territory and Senior Territory Representatives. This role will cover the Greater Houston Area (College Station, ... and feedback; conducts formal and informal performance reviews. Recognizes employee success and communicates to the team providing constructive feedback. Proficient… more
- Confluent (Austin, TX)
- …Data Streaming Platform. Data Connects Us. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted ... Sales, Product, Services, Support and Training teams to drive technical success . + Identify customer ...present periodic customer reviews, including analysis of technical health and operational performance, to Confluent senior… more
- Splunk (TX)
- …your joy, your passion and all the things that make you, you. **Role Summary** The Technical Success Engineer plays a vital role at Splunk and is responsible for ... provide guidance on best practices for Splunk Cloud and Enterprise deployments. The Technical Success Engineer also assists customers in their adoption journey… more
- Rithum (Austin, TX)
- …our customers create optimized consumer shopping journeys from beginning to end. **Overview** The Senior Customer Success Manager (CSM) serves as a trusted ... outcomes while maximizing the value of our solutions. The Senior CSM has expertise in e-commerce, with a proven...strategically and analytically to solve complex problems and drive customer success . + Strong technical … more
- Grundfos (Fort Worth, TX)
- Senior Customer Success Manager Application deadline: Workplace: Remote Position Job Location (Short): Atlanta, Georgia, United States | Aurora, Illinois, ... is the job about?** Grundfos is looking for a Senior Customer Success Manager to...number of improvement projects and processes. **Your background:** + Technical education ideally in the fields of mechanical engineering,… more
- Amazon (Austin, TX)
- …performs risk assessments and ensures products are compliant with industry standards. A Senior Technical Program Manager is expected to seek out and clearly ... designed and implemented to the high standards required to maintain and enhance customer trust. Security and Privacy are paramount to maintaining trust and we need… more
- Amazon (Austin, TX)
- …be delivered to customers worldwide faster and cheaper while providing extraordinary customer experience - from search, checkout to shipment tracking to delivery. ... into new geographies, innovations in supply chain, delivery models and customer experience, increasingly complex transportation network, ever expanding selection of… more
- Palo Alto Networks (Plano, TX)
- …to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. ... root cause analysis skills to diagnose and tackle complicated technical issues + Work to reproduce customer ...complicated technical issues + Work to reproduce customer issues and qualify critical issues + Publish … more
- Palo Alto Networks (Plano, TX)
- …to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. ... of expertise, with a strong capability of detailing difficult technical issues to both non- technical and ...marketing collateral, manuals, troubleshooting guides, etc. + Travel to customer sites in the event of a critical situation… more
- Amazon (Dallas, TX)
- …post-launch closed-loop feedback mechanisms) to lead products and teams through strategic and technical ambiguity to ultimate success . You will be expected to ... locations. AWS is looking for leaders like you to help launch Salesforce Success Central (SFSC), a dedicated Center of Excellence providing Salesforce expertise and… more
- Amazon (Austin, TX)
- …ways in which items move between vendor locations, Amazon warehouses, and customer locations as well as several intermediate locations through which packages travel ... before reaching the customer . With a scale of millions of packages, each...packages being shipped through the AMZL network. As a Technical Program Manager (TPM), you will own writing … more
- KPMG (Dallas, TX)
- …user satisfaction Qualifications: + Minimum three years of recent experience in a customer success , user support, or client service role, preferably within the ... **Business Title:** Senior Specialist, User Success Manager **Requisition...and AI technologies, with the ability to grasp complex technical concepts and communicate them to non- technical … more
- Confluent (Austin, TX)
- …Connects Us. **About the Role:** Confluent is looking for an experienced technical resource with software development experience to help drive adoption and awareness ... of Confluent among technical audiences such as developers, architects, and ...and examples + Identify any product gaps inhibiting GTM success for Confluent and work with Product Management to… more
- Amazon (Austin, TX)
- …You will be responsible for the day to day operations of your business including customer concerns, and long term success . Key job responsibilities Set a world ... etc). We are looking for a motivated and experienced Product Management - Technical to oversee product development within our publisher ad server. Our scope will… more
- HAECO (Dallas, TX)
- …and quoting maintenance project requests. The Senior CSM focuses on building customer relationships and ensuring the ongoing success of HAECO Global Engine ... Senior Customer Service Manager (HGES) Dallas,...Engine Support, LLC Customers worldwide. The role includes managing customer relationships and ensuring compliance with technical ,… more
- Proofpoint (Houston, TX)
- …recommendations to senior leadership. You will collaborate extensively across Customer Success , Sales, Product, and Finance and build highly valuable ... this role, you will use your strong analytical and technical skills to extract insights from complex data sets... individual contributor role reporting to Vice President - Customer Success Strategy, Operations & Transformation. **Your… more
- Amazon (Austin, TX)
- Description We are seeking a Senior Customer Solutions Manager (CSM) to work directly with our customers to ensure successful delivery of new AWS Industry ... a training strategy to upskill technical and non- technical roles across the customer 's organization to...companies and believes that world-class support is critical to customer success . AWS Support also partners with… more
- ServiceNow, Inc. (Addison, TX)
- …world class customer experience. + Strong collaboration with Services Sales, Customer Success , Expert Services, Resource Management and other Global Delivery ... to make the world work better for everyone. The Senior Manager, Customer Engagement is a key...technology and business challenges. + Dedication and commitment to customer success . + A determination to make… more
- CBRE (Greenville, TX)
- Senior Customer Service Coordinator - Third Shift Job ID 179518 Posted 08-Aug-2024 Service line GWS Segment Role type Full-time Areas of Interest Building ... United States of America **About the role** As a Senior Customer Service Coordinator at CBRE, you...and loyalty, making a significant impact on our client's success . **What you'll do** + Respond to incoming service… more
- Amazon (Austin, TX)
- Description The Senior Program Manager, Americas Customer Experience, is a core member of Amazon's Worldwide Customer Service organization. This team ... a fast-paced environment. Drive programs end-to-end including business goals, technical solutions, to improve customer experience. *...creativity, and influence to navigate challenges and drive project success . A day in the life If you are… more
