- CVS Health (Providence, RI)
- …care more personal, convenient and affordable. Position Summary CVS Health is recruiting for a Senior Contact Center Engineer to be a key member of a team of ... Qualifications + 5+ years experience designing, implementing, and operating an enterprise Avaya Contact Center + 5+ years working experience with all major… more
- Concentrix (Columbus, OH)
- Job Title: Senior Sales Engineer , Cloud Contact Center Solutions Job Description We're Concentrix. A new breed of tech company - Human-centered. ... or MIS, or equivalent experience. + Genesys Cloud certification + Knowledge of contact center skills, including ACD, IVR, NLP, automated dialers, queuing,… more
- Henry Ford Health System (Rochester Hills, MI)
- …applications and third-party products and services, and at times the Henry Ford Contact Center (s). The position collaborates with other engineers on joint ... GENERAL SUMMARY: The Voice Services Engineer is responsible for day-to-day operations for the...Unify (formerly Siemens) and Genesys preferred. + Experience supporting contact center applications. This would include the… more
- Huntington Ingalls Industries (Indian Head, MD)
- …to hire a System Engineer to support our DOD/IC customer's new training center in Fort Washington, MD. The system engineer will provide overall guidance on ... and oversee laboratory support activities. Responsibilities As a Training Center / Lab Support systems engineer on...+ Adobe Professional and Creative Cloud + Blackboard + Avaya phone and Cisco phone systems + Skype for… more
- L. L. Bean, Inc. (Freeport, ME)
- …& Media Gateways, AAM and IX Messaging, CMS, SIP, hard and soft phones, Contact Center design, implementation, and support, UCaaS and CCaaS. Other skills: ... all in. LL Bean Inc. Freeport Maine is looking for a Senior Voice/Network Engineer to join our network team, someone passionate and with proven experience in voice,… more
- Vanguard (Wayne, PA)
- …core voice initiatives (TDM and IP Telephony, SIP, SBC, Session Routing, ACD, Contact Center , Voice-mail, legacy PBX migrations, IP Telephony platform upgrades, ... the heart of our business. As a Telecom Network Engineer , we'll rely on you to provide intermediate level...for the most complex issues elevated from the Support Center and Technical Services groups. Troubleshoot and resolve chronic… more
- Verint Systems, Inc. (Columbus, OH)
- …clearly. * Ideal candidate understands the WFO market, Customer Engagement strategies, Contact Center related Managed Services and has a broad knowledge ... www.verint.com . **Overview of Job Function:** The Partner Solution Engineer role is responsible for providing technical pre-sales support...relating to Avaya and Cisco (and other) telephony technologies, industry best… more