- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- **Overview** Call Center / Help Desk Technician (BWAK) Bowhead is seeking an On-SiteCall Center / Help Desk Technicianto provide technical ... support to end-users in Barrow, AK. The Call Center / Help Desk Technician will be responsible for providing in-person, telephone, and email support to… more
- UIC Government Services and the Bowhead Family of Companies (Barrow, AK)
- **Overview** Call Center / Help Desk Technician III (BWAK) We are currently searching for a qualified **On-Site** ** Call Center / Help Desk ... Windows OS, etc. + Imaging of desktop and laptop computers-knowledge of System Center Configuration Manager (SCCM) and Azure Intune is a plus. + Provide setup,… more
- General Dynamics Information Technology (Oklahoma City, OK)
- …None **Public Trust/Other Required:** NACI (T1) **Job Family:** Help Desk **Skills:** Audiovisual Equipment, Call Center ,Customer Service, Help ... **Position Requirements** + 1+ years of related customer support, call center or help desk experience. + Provide weekend and holidays coverage as needed.… more
- Koniag Government Services (Chantilly, VA)
- …**Good to have, but not required:** + Experience working in a call center or Help Desk and Support center organization, providing users' support and ... a Koniag Government Services company **,** is seeking a Help Desk Technician with a Top-Secret Clearance...of problems. + Provide statistics for the weekly Service Desk report on call trends. + Top… more
- BAE Systems (Roy, UT)
- …position will have the following duties and responsibilities: + Resolve technical problems in a call center / help desk environment + Work with internal ... desktop support, and ticketing systems + Experience working in a Service Desk / Help Desk team environment **Clearance Requirement** The applicant must be… more
- Black Bear Technology Solutions, LLC (Pocatello, ID)
- …+ Possesses excellent communication skills Required Skills: + 1-4 years of experience with Call Center / Help Desk Management + Strong interpersonal skills ... Title: Tier 1 Help Desk Support Admin Location: Pocatello,...Resolve trouble tickets while interacting with the user, First Call resolution (FCR), or escalate to other support entities… more
- Peckham, Inc. (Grand Rapids, MI)
- …responsibilities. MINIMUM QUALIFICATIONS + 6 months-1year-Supervisory experience in an IT Call Center or Help Desk + 1 year experience in a call ... this role you will be working in a 24x7 help desk environment at our Grand Rapids...+ Ability to take calls during instances of high call volumes or other emergency related situations. + Responsible… more
- Black Hawk College (Moline, IL)
- …Blackboard preferred. h. Experience working with Mac's preferred. i. Experience with high volume help desk / call center preferred. j. Experience with some ... Help Desk Technician Print (https://www.schooljobs.com/careers/bhcedu/jobs/newprint/4536085) Apply...Desk communications are captured and tracked in the call desk tracking tool during assigned hours;… more
- General Dynamics Information Technology (Washington, DC)
- … Center is as easy as 1 2 3. To learn more about GDIT's Help Desk or Call Center positions and our candidate application process please call ... part of improving how agencies operate. Our work depends on a Technical Help Desk Professional joining our team to support Department of State (DoS) activities… more
- Berkshire Hathaway Automotive (Irving, TX)
- …experience in an IT or computer-related environment. * 1+ years of hands-on experience as a Help Desk / Call Center Technician. * 1+ years of experience ... Berkshire Hathaway Automotive is seeking an IT Help Desk Technician to join the...to 5:00 PM CST on Saturday with a rotating on- call schedule for very minor after-hours support. We have… more
- Peckham, Inc. (Grand Rapids, MI)
- …A+, CompTIA Security+, or equivalent technical certifications + 3+ years' experience in an IT call center / help desk environment. + Proven experience in ... and exceed customer expectations. + Investigates and provides solutions to problems the help desk may incur. + Contribute to the documentation, preparation, and… more
- Teledyne (Huntsville, AL)
- …years of experience in an Information Technology service role supporting Windows-based environmentsin a Help Desk / Call Center environment + Must have ... assist in increasing First Call Resolution rate + Technical Help Desk function + Provide IT support encompassing PCs, networking, printers, client… more
- Epsilon, Inc (Alexandria, VA)
- …meet the aforementioned conditions. + One (1) or more years of experience in a Call Center / Help Desk environment. + Understanding of Active Directory; ... class customer service. The Epsilon team is comprised of Service Desk (SD), Enterprise Request Fulfillment/Account Management (ERF), Major Incident monitoring (MI),… more
- TEKsystems (Syracuse, NY)
- …network cabling and remote tools including TeamViewer and Bomgar. Top Skills: 1. Experience in the Help Desk / Call Center + Familiarity with Hardware 2. ... Help Desk support in a Windows Environment a. Know where...apply ! About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage… more
- TEKsystems (Chesterbrook, PA)
- …of education and experience + 1-3 years of related experience in a call center or help desk environment. + Working knowledge of routine work technologies ... and experience + 1-3 years of related experience in a call center or help desk environment. + Working knowledge of routine work technologies and… more
- Information Technology Strategies (Washington, DC)
- …+ Must have 3+ years of experience in a related field (technical support, help desk support, call center , or etc.). + Must be available to work night, ... in various parts of the United States. We are currently seeking a Jr. Tier 2 Help Support Specialist to work for our company. Summary: + Must be able to pass DHS… more
- CACI International (Washington, DC)
- …relevant experience, to include reporting and BI development + Experience in IT operations (eg service desk , call center , help desk ) trend analysis ... and common key performance indicators + Strong understanding of data integration and database management; aggregated reporting, analytics and visualization + Demonstrated experience performing data analysis and visualization in tools such as Microsoft Power… more
- CACI International (Chantilly, VA)
- …Would be Nice to Have:** + Experience working in a call center or Help Desk and Support center organization, providing users' support and ... customer service. + Relevant vendor certifications and/or additional education may substitute for years of experience. + Experience using any government travel and/or financial management software is highly desired. + Experience with HP Service Manager or any… more
- Parkview North Hospital (Fort Wayne, IN)
- …2 years experience in Information Technology, healthcare, or other related field. Experience in a call center , help desk , field support, or training role ... during outages or periods of degraded performance. Responsible to ensure that time entry and help tickets are updated on a regular basis and that the client is kept… more
- RTX Corporation (Federal Way, WA)
- …products. + Provides on-site support as needed. + May resolve technical problems in a call center / help desk environment or through customer escalation. + ... Completes proper documentation of issues. + Not responsible for sales activities. This position is considered safety sensitive in accordance with FAA Guidelines. Candidate will be subject to drug and alcohol testing per FAA's regulation 14 CFR part 120, as… more