- CGI Technologies and Solutions, Inc. (Pittsburgh, PA)
- …APIs. **Required qualifications to be successful in this role:** * Familiarity/experience with call center technology * Candidate should have experience with ... ** Genesys API Developer ** **Category:** Software Development/... Cloud Architect * Candidate should have experience building Genesys call flows and data actions that… more
- Morgan Stanley (Alpharetta, GA)
- …Candidate should have of knowledge of end-to-end connectivity of Contact Center technologies: IVR, CTI/Intelligent Routing, Call Recording, Workforce Management, ... Genesys Composer Good understanding of CTI (Computer Telephony Integration), contact center architecture, Genesys Framework, Genesys routing strategy… more
- M&T Bank (Buffalo, NY)
- …other three days._ We are looking for seasoned Senior Contact Center Developer with hands on working knowledge of Genesys PureCloud architect flow familiar ... have great people skills and are passionate about the Genesys PureCloud platforms capabilities. **IMPORTANT - We are NOT...experienced with using Architect + Experience with Microsoft Visio call flow design + Working experience with Agile teams… more
- WM (Houston, TX)
- …energy production projects. **I. Job Summary** We are seeking a skilled and experienced Google CCAI/ Genesys Contact Center AI Engineer to join our team. As an AI ... for helping with the design, testing, implementation, and maintenance of the Google/ Genesys and other contact center solutions for our organization. You… more
- Amazon (St. Louis, MO)
- …and methodologies commonly used by enterprises to assess, migrate, and transform the call center experience. - Architect and build large-scale solutions, which ... packaged offerings, and delivering custom solution engagements, specifically focused on call center organization, processes, tooling and integration. - Software… more