- M&T Bank (Williamsville, NY)
- **Overview:** Responsible for leading continuous improvement and strategic innovation work for our M&T contact center. Will use Agile Principles, LEAN Six Sigma, ... best practices in consultation with business leaders, technology, and our Contact Center team. This leader will develop strategic recommendations and improve… more
- Crate & Barrel (Northbrook, IL)
- …a driven professional with an inclusive mindset to join our team as the Associate Director , Customer Experience Innovation . The Associate Director of ... office A day in the life as an Associate Director , Customer Experience + Lead centralized strategy...brainstorming sessions and workshops to foster a culture of innovation within the team + Effectively communicate vision and… more
- Prime Therapeutics (Columbus, OH)
- …passion and drives every decision we make. **Job Posting Title** Senior Director , Product Development & Innovation **Job Description Summary** Provide leadership ... implementing and launching new products and enhancements. **Job Description** The Senior Director , Product Development and Innovation is accountable for the… more
- Novo Nordisk (Plainsboro, NJ)
- …development. Are you ready to realize your potential? The Position The Executive Director , Sales Innovation and Deployment Strategy is responsible for leading an ... innovation hub approach for the Cardiometabolic (CM) Sales business...for direct reporting teams and, with dotted-line, Regional Business Director reports aligned by customer profile +… more
- The Clorox Company (Oakland, CA)
- …**Your role at Clorox:** The Innovation Accelerator - Associate Director ... by identifying white space opportunities, leading discoveries with consumer & customer -forward big ideas and collaborating with cross-functional innovation … more
- Gilead Sciences, Inc. (Foster City, CA)
- …is a patient centric, science focused company. Reporting to the Executive Director of Global Medical Affairs, Insights, Digital and Analytics this individual will ... through tailored content, unified digital offerings, and fostering a culture of innovation and adaptability within the organization. This position is office-based in… more
- Highmark Health (Pittsburgh, PA)
- …the department and Enterprise's Digital and Technology goals at AHN. The Director will be responsible for outlining the communication plan to support achieving ... the Digital Health strategy. The Director will lead communication efforts across both internal and...access to covered information, cardholder data, or other confidential customer information that must be protected at all times.… more
- The Hartford (Hartford, CT)
- …Are you a visionary technology leader ready to drive transformation? Join our Claims, Contact Center & Digital Enablement team to help spearhead the migration of our ... contact center from Genesys to Amazon Connect. You'll play...Amazon Connect. You'll play a pivotal role in enhancing customer , employee, and business experiences while leveraging cutting-edge AI… more
- Mass Markets (Wichita, KS)
- …have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT ... partner in the industry. We are seeking an experienced Insurance Call Center Customer Service Director experienced in Property and Casualty and Life insurance… more
- Orlando Utilities Commission (Orlando, FL)
- **OUC - The** **_Reliable_** **One** is presently seeking a ** Director , Customer Experience** to lead the ** Customer Experience** division.At OUC, we don't ... just work - we're building a bright future of innovation and transformation for future generations. We seek a...of progressive experience in a service environment such as customer service, contact center or technology support,… more
- Ryder System (Nashville, TN)
- …Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)_ **Summary** The Senior Director Customer Logistics will primarily be responsible ... senior management and is the key decision maker/point of contact for the customer 's Senior Managers. They...ensure goals are achieved. + Foster a culture of innovation and continuous improvement, including acting as a catalyst… more
- Gilead Sciences, Inc. (Foster City, CA)
- …Join Gilead and help create possible, together. **Job Description** The Associate Director , Customer Engagement Operations will report to the Director ... will be responsible for ensuring the effective, compliant execution of US Commercial Customer operation ecosystem. The primary focus of this role will be to ensure… more
- Merck (Philadelphia, PA)
- **Job Description** We are currently recruiting for a ** Director , HCP Pan Tumor Strategy (Digital Customer Experience) - US Oncology** . This position will be ... marketing strategies from the ground up with a strong customer experience ideation and digital acumen. This experienced marketing...PA_ or _Upper Gwynedd, PA_ reporting to an Executive Director , HCP Pan Tumor Strategy - US Oncology. This… more
- Federal Reserve Bank (Washington, DC)
- …Effective Communication: Effectively speaks and acts on behalf of the Board Assistant Director VI. PERSONAL RELATIONSHIPS: 1) Has regular contact with all staff ... sector regarding the subject matters in area(s) of responsibilities. Deputy Associate Director VI. PERSONAL RELATIONSHIPS: 1) Has frequent contact with members… more
- TreeHouse Foods, Inc. (Oak Brook, IL)
- …IL Oak Brook **Job Type:** Information Technology **Job Posting Title:** Sr Director , Cyber Security **About Us** **:** TreeHouse Foods (NYSE: THS) is a ... and employee assistance programs. **Job Description:** **About the Role:** The Senior Director , Cyber security will be responsible for implementing and running the… more
- Merck (Rahway, NJ)
- …of pharmaceutical policy issues, including intellectual property rights, global trade, and innovation incentives. The Director demonstrates a proven ability to ... trade, and innovation policy. Serve as subject matter expert to Director , Policy Advocacy for creation of tailored, compelling policy advocacy materials for… more
- HUB International (Chicago, IL)
- …assure delivery of high-quality systems that drive great end-user experience and customer satisfaction, the Director will deliver the following activities and ... our industry leading success in mergers and acquisitions. **Position Description** The Director , QA and Testing CoE (Center of Excellence) will build an enterprise… more
- ServiceNow, Inc. (Addison, TX)
- …better for everyone. **Position Summary:** We are seeking a forward-thinking, experienced Director of GenAI to lead the development and technical execution of ... Generative AI initiatives for Customer Outcomes. The ideal candidate will have a strong...Leverage deep technical expertise in GenAI to enhance service innovation and delivery excellence. + **GenAI Adoption** : Increasing… more
- TreeHouse Foods, Inc. (MI)
- …TreeHouse Foods, with primary responsibility to manage the relationship while delivering against customer and business unit metrics. The Director of Sales will ... will provide leadership and direction to develop the Customer Business Manager (CBM) team. The Director ..._At TreeHouse Foods, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive… more
- JBT Corporation (Lakeland, FL)
- …strong, long-term relationships with key accounts. Act as the primary point of contact and ensure the highest level of customer satisfaction. Client Needs ... with our customers and lead the way in sustainable innovation . Our values reflect our identity at its finest,...with key accounts. Act as the primary point of contact and ensure the highest level of customer… more