- Citizens (Medford, MA)
- …and seek opportunities to continuously learn, consider a career at Citizens as a Fraud Customer Support Sr. Specialist. In this role, you'll play ... service experience in one of our most critical departments at Citizens. Our Fraud Customer Support colleagues acquire the training, and assistance needed to… more
- Citizens (Glen Allen, VA)
- Description The Fraud Customer Service Center requires the delivery of a superior customer experience, by answering all calls timely and professionally. ... actively, and takes notes to understand the customer 's fraud claims. Handles routine customer fraud inquiries promptly and takes actions to provide… more
- Wells Fargo (Chandler, AZ)
- …mitigate internal and external fraud , identity theft, and falsification. The Senior Business Execution Consultant Apprentice will primarily support WIM's ... at navigating other common office software and systems to support organizational operations. + Relevant professional industry fraud...or any other status protected by applicable law. Employees support our focus on building strong customer … more
- TD Bank (Wilmington, DE)
- …**Line of Business:** Risk Management **Job Description:** The Credit Risk Senior Manager, is responsible for designing, developing, implementing, and validation of ... various First Party Fraud & Credit Abuse strategies. These strategies include, but...skills + Experienced in developing and presenting recommendations to Senior Management **Physical Requirements:** Never: 0%; Occasional: 1-33%; Frequent:… more
- Austin Capital Bank (Austin, TX)
- …Define and document business cases, requirements, processes, and methodologies to support fraud prevention systems. + Lead complex cross-functional initiatives, ... Senior Payment and Fraud Specialist /...+ Review traditional payment methods and channels for potential customer experience and fraud improvements. + Develop… more
- Banc of California (Santa Ana, CA)
- …and escalates to Management, any suspected, alleged or known internal and external fraud investigations. As a Senior level, handles more complex investigations. ... and appropriate resolution to the business units. + Prepares in-depth fraud case investigation narratives, which support : Suspicious Incident Reporting,… more
- Citigroup (Wilmington, DE)
- The Fraud Risk Senior Officer I role is a strategic role in Independent Fraud Risk group within the Operational Risk Management organization. This position ... machine learning and advanced statistics and data science to optimize trade-off between fraud detection, customer impact and operational costs. + Provide subject… more
- Wells Fargo (Roanoke, VA)
- **About this role:** Wells Fargo is seeking a Senior Fraud & Claims Operations Representative in the Detection Operations - F&C as a part of Consumer & Small ... at wellsfargojobs.com . **In this role, you will:** + Support fraud and claims functional area by...to detect and prevent fraudulent activity + Perform complex customer support tasks by utilizing solid communication… more
- Citigroup (Wilmington, DE)
- The Fraud Risk Senior Officer I is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the ... Business Banking, Commercial and Wealth portfolios + Provides escalation support and relationship management for Fraud related...with a focus on passive authentication and stream-lining the customer experience. + Interfaces with the Fraud … more
- Capital One (Mclean, VA)
- …of America, McLean, Virginia Senior Business Manager, Head of First Party Application Fraud What comes to mind when you think of Fraud ? A stolen identity ... problem-solving skills. You'll also have the opportunity to develop customer experiences that stop the bad guys, but that...product/tech, and third party vendors. Come help us fight fraud ! **Summary:** As a Senior Manager, Business… more
- JPMorgan Chase (Plano, TX)
- …not only meet all requirements but also provide an exceptional business and customer experience. **Job responsibilities:** + Partner with Fraud Risk product ... Bring your expertise to JPMorgan Chase. As a Fraud Risk Product team associate, you will help... strategists on various initiatives to facilitate and drive customer focused solutions across the organization, serving as a… more
- JPMorgan Chase (Columbus, OH)
- Bring your expertise to JPMorgan Chase. The Fraud Risk Product team helps the firm grow its business in a responsible way by anticipating new and emerging risks, and ... Area Product** , you will be supporting the Consumer and Community Banking (CCB) Fraud Risk Center of Excellence and Chief Risk Officers across lines of business. … more
- JPMorgan Chase (Plano, TX)
- …Acquisition strategies and support efforts to develop risk strategies which reduces fraud losses and improves revenue benefit to the firm + Develop an expertise ... area. Your role will involve providing high level analytic support for complex projects that require sophisticated data analytics...teams to knowledge share and develop broader insights into fraud and customer impacts + Ensure robust… more
- PNC (Pittsburgh, PA)
- …to contribute to the company's success. As a Portfolio Analytics and Strategy Analyst Senior within PNC's Enterprise Fraud organization, you will be based in ... position is on the React Identify team under Enterprise Fraud Organization, with responsibility for identifying and analyzing emerging...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more
- Capital One (Richmond, VA)
- West Creek 6 (12076), United States of America, Richmond, Virginia Senior Associate, Product Management, Card Fraud Customers contact Capital One millions of ... problems range from a transaction they did not make ( fraud ) to problems with the merchant (items not delivered,...and able to prioritize your work + **Passionate & Customer Focus** **.** You care about growing others and… more
- Synchrony (Charlotte, NC)
- …progression and competitive starting pay ($22/hour). What you'll do as an Inbound Fraud , Senior Representative? You'll handle in-bound calls, helping our clients ... and cardholders resolve their potential fraud issues. Trust is vital to building strong relationships...an effective listener, with great communication skills and strong customer service skills. You must be motivated, friendly and… more
- PNC (Brock, NE)
- …have an opportunity to contribute to the company's success. As a Data Scientist Senior within PNC's Enterprise Fraud organization, you will be based in ... new technologies and concepts to bear on problems involving fraud mitigation. He or she will solve previously unsolvable...upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices… more
- SMBC (Phoenix, AZ)
- …on the journey to deliver an exciting concept of evolved banking. **SUMMARY:** The Senior Software engineer, Credit and Fraud risk technology is responsible for ... it all the right way (from technology infrastructure to modern marketing to customer experience). The anticipated salary range for this role is between $112,153.00… more
- Fifth Third Bank, NA (Cincinnati, OH)
- …like. + Extended viewing of a CRT screen. Financial Crimes Officer II - Fraud Operations Case Closure and Support Functions LOCATION -- Cincinnati, Ohio 45227 ... Leads in the identification and assessment of risks (BSA/AML, Economic Sanctions and Fraud ) and the execution of procedures to evaluate the Bancorp's compliance with… more
- OneMain Financial (Baltimore, MD)
- …will operate in a fast-paced and high-volume environment to support and assist Fraud Managers and Senior Investigators in detecting and deterring fraud ... our products and customers. The FI works closely with Fraud Managers, Senior Investigators, and all levels...FMs. + Provide timely, accurate and formulated intelligence in support of fraud preventative assessments and decision… more