- Russell Tobin & Associates (Phoenix, AZ)
- What are we looking for in our IT Service Management ( ITSM ) CMDB Engineer? The Information Technology team at Russell Tobin & Associates is supporting a ... top technology organization that has an opening for an IT Service Management ( ITSM ) CMDB Engineer. Location: Phoenix, AZ - Hybrid role Type: 3 months… more
- Eisai, Inc (Nutley, NJ)
- …Support, Service Desk, Help Desk, Field Support, Audio/Visual Support, Print, Mobility, ITSM ( IT service management ), CMDB (configuration ... A/V technologies.Drives automation of routine processes within areas of responsibilityProject Management Leads in providing self- service solutions to end users… more
- Infovision Consultants Inc (Dallas, TX)
- …We are seeking a highly skilled IT Technical Helpdesk Specialist with expertise in IT Service Management ( ITSM ), a strong Microsoft background, and ... in an IT helpdesk or technical support role. Strong expertise in IT Service Management ( ITSM ) principles and tools. Proficiency in Microsoft… more
- Resolution Technologies, Inc. (Norcross, GA)
- …implementation for Development, Enterprise Applications and Infrastructure. Run multiple projects including IT Service Management ( ITSM ) projects ... technical and project documentation. Strong organizational, presentation, and customer service skills. Proven ability to keep IT ...or certifications is a plus 10+ years of project management or IT Management experience… more
- Dexian - DISYS (Denver, CO)
- …and occasional Tier 2 support for the City staff by phone, in-person, email and via IT Service Management ( ITSM ) system. Will perform a variety of ... to the customers' satisfaction.Document all work products and progress in the IT Service Management System.Ensure service level commitments are met… more
- ComTec (Plano, TX)
- …(version 3 or 4) is preferred. Requirement: Demonstrated experience in IT operations and IT Service Management position. Proven experience with IT ... Role : ITSM Enterprise Manager/Engineer Location : Plano, TX, 75024...is required. Strong understanding of ITIL best practices. JIRA Service Management and ServiceNow = Required, 5… more
- Creative Financial Staffing (San Antonio, TX)
- …to meet the dynamic and evolving needs of the enterprise, particularly focusing on IT Service Management ( ITSM ), Strategic Portfolio Management ... Release Management processes preferred. * Experience collaborating with suppliers, service providers, business-facing IT , and clients to deliver solutions… more
- Converge Technology Solutions (Mason, OH)
- …Respond to security incidents and investigations working closely with customers and IT providers, following SLA requirements and ITSM Processes. Other duties ... devices like switches, routers, firewalls, IDS/IPS etc. Operate and maintain various IT Services like Active Directory, File Systems, Antivirus, Backups, etc.… more
- Russell Tobin & Associates (New York, NY)
- …Strong customer- service and interpersonal skills. Knowledge of standard methodologies of Service Delivery (ITIL, ITSM ). Experience of working in a financial ... Support Engineer for all Voice Recording and Trader Platforms focusing on management and product monitoring, health checks delivery, technical support and testing of… more
- Uline (Pleasant Prairie, WI)
- …experience.5+ years of experience with Service Asset and Configuration Management processes.Experience with ITSM products such as ServiceNow, Flexera One, ... Service Asset and Configuration ManagerCorporate Headquarters12575 Uline Drive,...Are you passionate about maintaining the backbone of enterprise IT services? Do you thrive on ensuring that every… more
- MUFG (Jersey City, NJ)
- …and maintaining ServiceNow ITSM capabilities and contributing towards transformation of IT Service Management platform while supporting current state. ... Candidate must have a strong functional and technical understanding of ServiceNow's IT Service Management ( ITSM ) platform. This individual needs to have… more
- SAIC (Chantilly, VA)
- **Description** **JOB DESCRIPTION:** SAIC has an immediate opening for an Information Technology ( IT ) Service Management ( ITSM ) Systems Engineer with ... Level Agreements (OLAs), Customer Satisfaction Reports, and framework templates . Service Level Management , to include drafting and negotiating SLAs… more
- Leidos (San Antonio, TX)
- …Antonio Texas office. POSITION SUMMARY: This position is slated to start in June 2024. This IT Service Management ( ITSM ) Problem Manager position is a ... Collaborate with various IT teams, including Incident Management , Change Management , Engineering, and Service...problems. Work on improvement plans in collaboration with other ITSM processes to enhance service quality. +… more
- ServiceNow, Inc. (Santa Clara, CA)
- …Staff Analyst works across the enterprise to monitor, evaluate and drive improvement of IT Service Management ( ITSM ) practices within ServiceNow internal ... services. **Role** The ServiceNow Staff Analyst, Digital Technology ITSM Governance plays a key role in championing best...to do in this role: + Develop and maintain IT service management policies, procedures,… more
- SAIC (Washington, DC)
- …and optimization of our ServiceNow platform to support various modules and capabilities including IT Service Management ( ITSM ), IT Operations ... **Description** SAIC is seeking an experienced ServiceNow and ITSM Manager to join our team supporting a...and modernizing IT systems including End of Service Life (EoSL) management and hardware warranty… more
- Mizuho Corporate Bank (New York, NY)
- …ITSM Transformation Delivery Partnering with the Executive Director of IT Service Management , the Director ITSM Transformation Delivery will drive ... effectiveness monitoring. Leveraging skills in business analysis and project management , the Director ITSM Transformation Delivery will...The ideal candidate will have a strong background in IT Service Management , with expertise… more
- Vertafore (Denver, CO)
- …Request, Knowledge Management , CMDB, and other IT Service Management processes + Operate under ITSM to support departmental controls, policies, and ... continuous improvement efforts. If you are enthusiastic about optimizing IT service management and have...Service Level Agreements internally and externally + Guide ITSM to align with industry best practices (such as… more
- Navistar, Inc. (Lisle, IL)
- …Product Owner to support our Digital Transformation Journey. In this role you will be responsible for IT Service Management ( ITSM ) and IT Operations ... tomorrow. Responsibilities + Support and assist with executing an IT strategy to drive adoption of ITSM ...CMDB and the CSDM framework. + In-depth knowledge of IT Service Management (ITIL) frameworks.… more
- HonorHealth (Phoenix, AZ)
- …for the strategy, design, coordination, deployment, and management of the assigned IT Service Management ( ITSM ) process for the Organization. ... Examples of ITSM processes include, but are not limited to, IT Change Management , IT Release Management , IT Incident Management , etc. This… more
- Insight Global (Chicago, IL)
- Job Description The Head of US IT Service Management ( ITSM ) plays a crucial role in overseeing the delivery of IT services and ensuring alignment ... frameworks, as well as experience in implementing and optimizing ITSM processes within a banking environment. The incumbent will...Skills and Requirements - 10 years of experience in IT service management , with at… more
