- SOS International LLC (Fort Huachuca, AZ)
- …an **ITIL Senior SME** in **Fort Huachuca, AZ** . The ITIL Senior SME is the overall ITSM process manager and applies an ITSM process -based approach ... task managers, external organizations, and other internal technical areas for all ITSM process responsibilities. **Essential Job Duties** + Responsible for all… more
- UCLA Health (Los Angeles, CA)
- …& ServiceNow Program Manager will report to the Identity Platform Architecture & ITSM Manager and oversee the ServiceNow Platform and integration of ITSM ... and non-UHIT stakeholders. This role is responsible for ServiceNow and ITSM request intake, workflow development, queue management, project and resources management,… more
- Travelers Insurance Company (Hartford, CT)
- …Openings** 1 **What Is the Opportunity?** We are seeking a highly skilled and experienced ITSM Process SME with a strong focus on Problem Management and Change ... and other parties for the adoption and integration of ITSM process that supporting attainment of corporate...policies and procedures. Results are reviewed with next level manager for clarification and direction before proceeding. + **Planning… more
- Valvoline Global (Lexington, KY)
- …**Careers for the Driven** Valvoline has a rewarding opportunity as a **Senior Manager , ITSM (ServiceNow)** . We whole-heartedly adopt a 'never idle' mindset. ... resources and support to develop and advance within our global company. **The ITSM - Senior Manager ** (ServiceNow) is responsible for the end-to-end management… more
- Lowe's (Mooresville, NC)
- …Lead ITSM Analyst to lead the day-to-day execution of the designated ITSM process , associated process responsibilities and improvement initiatives * ... development of and utilizes reports and dashboards to monitor and support ITSM process performance and user compliance; facilitates meetings with stakeholders… more
- Hyundai Autoever America (Fountain Valley, CA)
- …performance metrics, and facilitating the implementation of ITIL-based practices. Essential Functions: ITSM Process Management: + Develop, implement, and manage ... Conduct regular process reviews and audits to ensure compliance with ITSM policies. + Audit response preparation and collaboration with multiple teams +… more
- Leidos (San Antonio, TX)
- **Description** Looking for an exciting opportunity to make an impact as ITSM Problem Manager ? Leidos Managed Service Division has an exciting Problem Manager ... based in our San Antonio Texas office. POSITION SUMMARY: This IT Service Management ( ITSM ) Problem Manager position is a specialized role within the Maintenance… more
- Randstad US (Merrimack, NH)
- itsm change/release manager . + merrimack , new hampshire + posted today **job details** summary + $59 - $60 per hour + contract + bachelor degree + category ... + Cloud-based technologies AWS and Azure + Understanding of the ITIL ITSM practice to support the day-to-day operations. Preferred Skills: + Experience of… more
- S&P Global (New York, NY)
- …Incident Manager and coordinate tasks during the incident. Work with the Problem Manager and review the Change Management process to avoid the same incident ... **About the Role:** **The** **Role:** ITSM Associate **The Team:** ITSM team...build, support, protect and manage high-performance, resilient platforms that process more than 100 million messages a day. Our… more
- DISH Network (Englewood, CO)
- …with the products and platforms of tomorrow. **Job Duties and Responsibilities** The ITSM /DevOps Manager role is to gather, analyze, and develop automation ... is to build a smooth and stable CI/CD development process in order to support DISH's Software releases and...of ITSO services, procedures, and tools + Oversee the process to ensure the Service Level Agreements (SLAs) and… more
- PNC (Pittsburgh, PA)
- …on a regular basis. Some responsibilities may be performed remotely, at the manager 's discretion. * Ensure that software updates are completed in a timely, effective ... manner by: * Coordinating between application owners, software ITSM and Licensing teams, software packaging, and deployment teams to update/remove software within… more
- Scotiabank (OR)
- Process Manager , IT Service Management **Requisition...Role** You will be an integral part of our ITSM Process team, leading the gathering and ... and contractors, across 15 countries. The IT Service Management ( ITSM ) department is the centre of excellence responsible for...department is the centre of excellence responsible for the Process , Governance, and operations of key ITSM … more
- Three Saints Bay (Washington, DC)
- …the DPAS Warehouse Module used to track warehouse assets. + Receive, review, update, and process ITSM work orders, currently BMC Remedy, and attach a signed bill ... **Warehouse / Operation Manager (4051)** Location **Washington, DC** Job Code **4051**...of lading or receipt to the ITSM work orders for vendor payment. + Review daily… more
- City and County of San Francisco (San Francisco, CA)
- …level ServiceNow System Administrator/Developer. This role is reporting to the ITSM Program Director (ServiceNow Platform Manager ). Under general direction, ... must complete the supplemental questionnaire prior to starting the online application process . The application will not be reviewed without a completed supplemental… more
- Atlantic Health System (Morristown, NJ)
- Position Overview The IT Manager , Service Management is a full-time position with Atlantic Health System (AHS) leading the IT Service Management Team. The manager ... level of professionalism. Essential Functions + Oversee the ServiceNow ITSM Platform, including system administration, enhancements, integration, upgrades, maintenance,… more
- ServiceNow, Inc. (Addison, TX)
- …everyone. **About the Role:** As a Global Service Operations Business Development Manager at ServiceNow, you will lead strategic initiatives to drive business ... development within the Service Operations space ( ITSM & ITOM) directly into our global partner ecosystem....to drive growth for the Service Operations Business Development Manager (BDM) team through first engagement with the Global… more
- Amazon (Seattle, WA)
- …in an enterprise environment, with a deep understanding of the core ITSM , Knowledge Management, and Workforce Optimization process areas and capabilities. ... Description We are seeking an experienced and driven Senior Product Manager to join our Infrastructure Platform Management team. You will play a crucial role in… more
- HUB International (Chicago, IL)
- …that align with business and program objectives, + In concert with the ITSM /Tooling manager , monitor systems and application performance and system resource ... and technology solutions to our customers and partners. **Job Overview - Manager , Digital Platform Engineering** HUB International is rapidly expanding our digital… more
- Applied Materials (Austin, TX)
- …an innovator and pioneer._** **Overview:** As a CMDB (Configuration Management Database) Manager , you will play a critical role in overseeing the establishment, ... and managed effectively to support various IT service management processes. The CMDB Manager will work closely with IT and business stakeholders to maintain data… more
- SMBC (Jersey City, NJ)
- …and continuous improvement of IT Service within our organization. The Service Manager Lead will be responsible for ensuring that IT service management processes ... COBIT, etc.). * Lead and manage a team of ITSM professionals, proving guidance, coaching, and performance feedback. *...about their specific hybrid work schedule during their interview process . We are an equal employment opportunity employer. All… more