- Nexagen Networks Inc (Suffolk, VA)
- …requirements are detailed below. Position: SENIOR FUNCTIONAL SPECIALIST/ SUBJECT MATTER EXPERT III ( ITSM SME ) Location: Onsite, Suffolk, VA Education: ... with customers. Five (5) years serving as a senior expert with extensive knowledge in DOD, Navy, and Joint...and Navy IT systems. Apply principles and methods of ITSM to solutions. Possesses demonstrated ability and experience in… more
- MUFG (Jersey City, NJ)
- …communication and collaboration skills **Responsibilities:** + Serve as the technical subject - matter - expert and platform architect for ServiceNow platform ... Summary:** We are seeking a well-rounded and motivated ServiceNow ITSM Developer to join our dynamic team. As a...to join our dynamic team. As a ServiceNow technical expert , you will play a crucial role in designing,… more
- Arizona Public Service (Phoenix, AZ)
- …consistency in all reporting aspects. 7) Participates in project team assignments as a subject matter expert . May coordinate activities within the functional ... Incident/Problem Analyst / Senior ( ITSM / ITIL) | Network Operations Center Apply...(or NM for Four Corners-based employees). Role types are subject to change based on business need. Minimum Requirements… more
- Veracity Consulting Group (Glen Allen, VA)
- …of our implementation methodology and service offerings based on client experiences + Subject Matter Expert on the delivery of ServiceNow solutions ... implementations and develop, invest, and maintain thought leadership with deep subject matter expertise related to ServiceNow platform, product capabilities… more
- Veracity Consulting Group (Glen Allen, VA)
- …of our implementation methodology and service offerings based on client experiences + Subject Matter Expert on the delivery of ServiceNow solutions ... and maintain thought leadership with deep subject matter expertise related to ServiceNow ITSM product...subject matter expertise related to ServiceNow ITSM product capabilities and complimentary technologies in a client-consulting… more
- SOS International LLC (Fort Huachuca, AZ)
- …seeking an **ITIL Senior SME ** in **Fort Huachuca, AZ** . The ITIL Senior SME is the overall ITSM process manager and applies an ITSM process-based ... managers, external organizations, and other internal technical areas for all ITSM process responsibilities. **Essential Job Duties** + Responsible for all aspects… more
- General Dynamics Information Technology (Fairfax, VA)
- …years of related experience **US Citizenship Required:** Yes **Job Description:** **Lead ServiceNow SME ** We are GDIT. We stay at the forefront of innovation to ... part of improving how agencies operate. Our work depends on a Lead ServiceNow SME joining our team to support the Army Global Unified Network (AGUN) program in… more
- Red Gate Group (Washington, DC)
- …The Red Gate Group is seeking a highly skilled IT Business Analyst - SME to support DIA's Service Management Office (SMO) in Washington, DC. This role involves ... in a dynamic, fast-paced environment. You will serve as the ServiceNow SME , develop strategic communications, and advise on process improvements to enhance service… more
- Technical and Project Engineering LLC (TAPE) (Fort Belvoir, VA)
- JOB SUMMARY The Technology SME - IT Pro ject Manager manages complex projects from planning thro ugh delivery. Liaises between project members, cross-functional ... located at Ft. Belvoir, Virginia. ESSENTIAL FUNCTIONS + Responsible for serving as a SME - IT Project Manager support ing Headquarters INSCOM G6, by p roviding a… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- **Operations Manager SME - US Citizenship Required** **Category:** Project Management **Main location:** United States, Virginia, Fairfax **Position ID:** J0624-1995 ... Federal has an exciting opportunity for an Operations Manager SME . You will lead a team supporting the operations...knowledge in monitoring best practices * Knowledge of ServiceNow ITSM * Working knowledge of Agile methodologies, especially Kanban… more
- BAE Systems (Herndon, VA)
- …understanding of ServiceNow Development Platform including, but not limited to, ITSM , ITOM, PPM/SPM, HR Module, Customer Service Management (CSM), Asset Management, ... be available based on position level and/or job specifics. **Software Developer ( SME )** **101158BR** EEO Career Site Equal Opportunity Employer. Minorities . females… more
- Trinity Health (Livonia, MI)
- …Analyzes the effectiveness of singular ITSM process and investigates variances. Serves as Subject Matter Expert for a singular ITSM process and ... Values in behaviors, practices, and decisions. + Serves as subject matter expert for identified ITSM Process for integration with other support… more
- ARAMARK (Philadelphia, PA)
- …strategy that proactively maintains high customer satisfaction ? Serve as the LOB Service subject matter expert ( SME ), providing guidance and addressing ... Integrate inventory list to ServiceNow. ? Create and enforce ITSM policies to meet our goals. ? Manage service...your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a… more
- Dynatrace (Mountain View, CA)
- …Proven excellence in communication (written and verbal skills), + Demonstrated experience being a Subject Matter Expert ( SME ) for Dynatrace technologies, ... non-Dynatrace integrations. + Provide advice and guidance as the subject matter expert to ensure...applications such as Ansible, Jenkins, Chef, Puppet, etc. + CMDB/ ITSM Technologies/platforms such as ServiceNow and BMC + Must… more
- Fusion Technology LLC (Lorton, VA)
- …you have an active Public Trust security clearance. + Experienced Network Engineer: + Subject Matter Expert on Juniper network infrastructure. + Extensive ... you'll do: Responsibilities include: + Learn a new Government system and become the single Subject Matter Expert for all + systems issues. + Independently… more
- Marriott (Columbus, OH)
- …customer service skills and the ability to use all intake channels properly. + Acts as Subject Matter Expert : + Support Capability: Act as a subject ... Jira and Confluence Tools + Professional Certifications such as ITSM , PM, HDI + Understanding of enterprise infrastructure and...and Maintain Knowledge as needed + Acts as a subject matter expert for Application… more
- General Dynamics Information Technology (Tampa, FL)
- …part of our platform support and development team. The successful candidate will serve as an ITSM subject matter expert as well as a key technical ... Required:** Other **Job Family:** Cloud **Skills:** IT Service Management ( ITSM ),ServiceNow Implementation,ServiceNow Platform **Experience:** 1 + years of related… more
- Randstad US (Boston, MA)
- …leadership on design and implementation of IT Service Management initiatives. Function as a subject matter expert in IT Service Management and ITIL ... implementation of IT Service Management initiatives. Function as a subject matter expert in IT...servicenow (4 years of experience is preferred) + servicenow ITSM + itil (5 years of experience is preferred)… more
- ICF (Reston, VA)
- …include:** + Perform the Process Manager role for the request management process and subject matter expert to the client for service request management ... Service Portfolio and Service Catalog Manager to implement best-practice ITSM portfolio and service management processes for a variety...within the IT Service Management ( ITSM )/ITIL task area + Ownership of the Service Catalog… more
- Chenega Corporation (St. Louis, MO)
- …assist the lead in managing team engagement, schedules, and related reporting. Act as a subject matter expert and support teams by applying deep expertise ... to Federal customers both CONUS and OCONUS. CARS employs Subject Matter Experts (SMEs) with decades of...standards and procedures for integrating new modules into the ITSM platform. These documents will be uploaded to a… more