- Insight Global (St. Louis, MO)
- Job Description Job Summary A client of Insight Global is seeking a Lead IT Help Desk associate to be based out of their corporate Headquarters in St. ... Louis, MO. The Help Desk Lead oversees all processes related to IT Help Desk operations and monitors the work of staff on the Help Desk .… more
- TEKsystems (Fort Lauderdale, FL)
- Description: One of the nation's largest concrete contractors is seeking a IT - Help Desk Tier2/ 3. This will be 80% phone support and 20% deskside. They must ... a team member in all aspects of Technical Systems ( Help Desk ) support. Resolves all tiers of...Directory user account templates and procedures. Participates as project lead on technical systems projects and implementations. Answers Tech… more
- Cecil College (North East, MD)
- …technologies and trends in the IT industry to suggest improvements to help desk services. * Ability to communicate technical information clearly to both ... College does not offer Visa sponsorships. JOB SUMMARY The IT Service Desk Manager is responsible for...leads integrated project efforts for organizational success. * Supervises help desk staffing, manages employee shift schedules… more
- General Dynamics Information Technology (Falls Church, VA)
- …an ** IT Service Desk Manager** with GDIT. Your work in enterprise IT will help our clients overcome evolving demands and missions. Own the opportunity to ... to Obtain:** Secret **Public Trust/Other Required:** NACLC (T3) **Job Family:** Help Desk **Skills:** End User Support,Group Problem Solving,Information… more
- Archimedes Global (Washington, DC)
- Archimedes Global is currently recruiting a Help Desk Team Lead to join our team in the DC metro region. This position is telework eligible with the ability ... user issues and requests. The selected individual will: + Lead and supervise the Help Desk...Secret security clearance required + Experience in a team lead or supervisory role in IT support… more
- University of Miami (Miami, FL)
- …to provide updates on endpoint security initiatives, projects, and incidents. + Manage and lead the Help Desk team, including training coordinating work ... Department has an exciting opportunity for a Sr. Manager, IT Service Desk . The Sr. Manager, ...the team. + Oversee the day-to-day operations of the Help Desk , including prioritizing and delegating tasks.… more
- Janus Henderson Investors (Denver, CO)
- …team via appropriate channels + Help mentor, coach and educate Tier 1 Service Desk team members + Act as a point of contact for Incidents and Service Requests ... together . Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through...Hours Must have skills + 3+ years in an IT Service Desk support role + Knowledge… more
- Janus Henderson Investors (Denver, CO)
- …identifying and implementing process improvements to optimize ticket management and the performance of IT and Service Desk teams. + Act as the primary point of ... together . Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through...urgency when necessary. + Proven ability to coach/mentor and lead service desk team members to increase… more
- Vail Resorts (Keystone, CO)
- …ski passes for dependents + Critical Illness and Accident plans **Job Summary:** The Front Desk Lead provides guidance and leadership to the Front Desk Team ... genuine guest experience during check-in and check-out. The Front Desk Lead will possess outstanding customer service,...guest information with the highest degree of integrity. + Help train new team members at the discretion of… more
- Royal Communications Consultants Inc (Scarsdale, NY)
- …moved up the ranks in various technical roles, starting with help desk , desktop support engineer, and desktop support lead /supervisor. You are an experienced ... - Scarsdale, NY / NYC / Hybrid Seeking an IT manager with experience in growing a Technical Support...with experience in growing a Technical Support and Service Desk team (not an Operations Team). You will be… more
- General Dynamics Information Technology (Macdill AFB, FL)
- …Regular **Clearance Level Must Be Able to Obtain:** Top Secret/SCI **Job Family:** Help Desk **Skills:** Computer Hardware,Desktop Computers, Help Desk ... continuously improve customer support and customer satisfaction. **Qualifications** + DoD Service Desk / Help Desk experience preferred. + Experience with… more
- Association of Energy Services Professionals (Onalaska, WI)
- …If you have a strong attention to detail and are task-oriented, this is the role for you! Help Desk + Tier II/Tier III support for help desk tickets + ... **What is the role?** Michaels Energy seeks an experienced Lead Service Desk Technician to provide technical...related field + A minimum of three years of help desk experience + M365, active directory,… more
- Robert Half Technology (Charlotte, NC)
- …services to end-users. You will lead a team of help desk technicians, analysts, and specialists to resolve IT issues, provide exceptional customer ... Development: Lead and manage a team of help desk technicians, analysts, and specialists responsible...change management processes and procedures for help desk operations. Coordinate with other IT teams… more
- CACI International (Ashburn, VA)
- …* * **What You'll Get to Do:** CACI is currently looking for an Enterprise Service Desk Lead with IT Service Management (ITSM) experience to join our BEAGLE ... Enterprise Service Desk Lead Job Category: Information Technology...as work with software development and systems administrators to help reproduce and diagnose problems. + Providing remote support… more
- General Dynamics Information Technology (Rosslyn, VA)
- …Be Able to Obtain:** Secret **Job Family:** Help Desk **Skills:** Help Desk Management,Information Technology ( IT ) Support,ServiceNow IT Service ... **Experience:** 5 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Manager The Help Desk Manager will… more
- General Dynamics Information Technology (Arlington, VA)
- …Information Sciences, or related IT discipline. + **Required Technical Skills:** Help Desk Tier 1 operations. + **Location:** Onsite in Arlington, VA ... to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Support, Help ...Desk Specialist** with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter… more
- Wayne State University (Detroit, MI)
- …Major Incident Notifications to resolve service interruptions and assign tickets to advanced-tier IT resources; alerting Help Desk management and staff ... multiple enterprise class systems and end user device issues. Help Desk Analyst - Lead ...represent the best interest of customer service and the Help Desk ; work closely with IT… more
- General Dynamics Information Technology (Washington, DC)
- …Trust/Other Required:** None **Job Family:** Systems Administration **Skills:** Customer Service, Help Desk Support,Information Technology ( IT ) Support ... Service Desk Technician / Help Desk Analyst to provide world-class IT support...every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most… more
- General Dynamics Information Technology (Edwards AFB, CA)
- …to Obtain:** Secret **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Computer Hardware,Operating Systems (OS),Technical ... Yes **Job Description:** Transform technology into opportunity as a ** Help Desk Specialist** with GDIT. A career...Desk Specialist** with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter… more
- General Dynamics Information Technology (North Liberty, NC)
- …Be Able to Obtain:** Top Secret SCI + Polygraph **Job Family:** SCA **Skills:** Help Desk Support,Information Technology ( IT ) Systems, IT Hardware ... + years of related experience **US Citizenship Required:** Yes **Job Description:** ** Help Desk Support Service Specialist - Intermediate** **- TS/SCI required**… more