- AeroVironment (Simi Valley, CA)
- …and procedures to ensure consistent service levels and quick resolutions. The Service Desk Manager is also responsible for staffing capacity planning, ... design, performance analysis, and developing proactive resolution plans. The Senior Service Desk Manager will also contribute to escalated problem resolution… more
- MISO Energy (Carmel, IN)
- **Description** As MISO's **IT Operations Manager ( Service Desk Manager )** , you will: + Lead daily service desk operations, ensuring efficient ... across service management functions. To be successful in this **IT Operations Manager ( Service Desk Manager )** role, we are looking for the… more
- Randstad US (Bethesda, MD)
- service desk manager . + bethesda , maryland (remote) + posted september 4, 2024 **job details** summary + $30 - $50 per hour + temp to perm + bachelor degree ... + reference1064317 job details job summary: Job Title: Project Manager - Enterprise Service Desk Best Practices Location: [Remote] Department: Project… more
- Robert Half Technology (Boston, MA)
- …IT services. To further bolster their exceptional service delivery, the firm seeks an experienced Service Desk Manager . As a Service Desk ... and multitasking abilities. This role represents an exceptional opportunity for a skilled Service Desk Manager to join a robust team, develop a service… more
- System One (Bethesda, MD)
- Enterprise Service Desk Manager Arlington VA Must be US Citizen per client Responsibilities: This role offers the opportunity to participate in the ... include incident, request, problem, event, and risk management; + Manage all Service Desk supervisors, trainers, quality manager and workflow; + Ensure Queue… more
- General Dynamics Information Technology (Falls Church, VA)
- …Secure and expertly apply the latest technologies to advance the mission as an **IT Service Desk Manager ** with GDIT. Your work in enterprise IT will ... you accelerate your career. At GDIT, people are our differentiator. As an IT Service Desk Manager supporting the Defense Health Agency (DHA) in Falls Church,… more
- General Dynamics Information Technology (Washington, DC)
- … Manager Job Description Seize your opportunity to make a personal impact as a Service Desk Deputy Program Manager . GDIT is your place to make meaningful ... projects and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Deputy Program Manager you will help ensure today is safe and… more
- General Dynamics Information Technology (Washington, DC)
- …is preferred. + Help Desk Institute or Service Desk Institute Service Desk Manager Certification preferred. + Familiar with Service Desk ... trusted to manage high-impact teams across several functional areas including, Service Desk , Deskside Support, A/V Conferencing/Meeting Support functional areas.… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Yes **Job Description:** Seize your opportunity to make a personal impact as a Service Desk Program Manager . GDIT is your place to make ... and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Program Manager you will help ensure today is safe and tomorrow… more
- ERP International (Washington, DC)
- …LLC** ( www.erpinternational.com ) is currently seeking a Full Time **Asset Manager ** to support our DFC CFESS technical support program. Qualified candidates are ... Selection Process:** + Recruiter Pre-Screen + If selected, Interview with Hiring Manager and/or Technical Lead **Required Experience:** + 2-3+ years of Asset… more
- General Dynamics Information Technology (Washington, DC)
- …innovative IT Service Delivery solutions to SEC. Currently; we are seeking an ** Service Desk Operations Manager .** The selected candidate must a US ... as a single point of contact (POC) for support issues involving IT support, service desk and desk side as well as IMAC and special projects. Responsible… more
- Win (Women In Need) (New York, NY)
- … Desk Analyst - [HYBRID] FLSA Status: Exempt Department: IT Reports to: Manager , IT Service Desk Positions reporting to this position: N/A Salary ... Building Program and Camp Win. Purpose of the Opportunity The IT Service Desk Analyst will be responsible for providing technical assistance and support to… more
- Leidos (Bethesda, MD)
- …+ Proactively monitor Incidents for trends and potential Problem Records and highlight these to the Service Desk Manager . + Update Service Desk ... thrive, keep reading!** Leidos is seeking a Junior Tier 1/2 Service Desk /Deskside Support System Administrator to support the National Media Exploitation Center… more
- Cayuse Holdings (Arlington, VA)
- …V3 or V4 foundations certification. + At least 5 years of experience as a leader/ manager of a service desk with exposure to critical infrastructure domains. ... **Overview** The Service Desk Lead (SDL) will be...cloud certification like Azure or AWS **Reports to:** Program Manager **Working Conditions** + Professional office environment. + Must… more
- V2X (Springfield, VA)
- …(ITSM) software suites such as BMC Remedy, ServiceNow, or HP Service Manager , for performing Service Desk related duties and responsibilities. + ... integrity, respect, responsibility, and professionalism. We are hiring a Senior Service Desk Specialist - Top Secret clearance to support our government customer… more
- V2X (Springfield, VA)
- …(ITSM) software suites such as BMC Remedy, ServiceNow, or HP Service Manager , for performing Service Desk related duties and responsibilities. + ... responsibility, and professionalism. We are hiring a great opportunity for a Service Desk Specialist - Top Secret clearance. This position will be based in… more
- General Dynamics Information Technology (Washington, DC)
- …You will help ensure today is safe and tomorrow is smarter. Our work depends on Service Desk Manager joining our team to lead our technical support team, ... recruit and train team members and establish customer service standards. **HOW A SERVICE DESK MANAGER WILL MAKE AN IMPACT** + The IT Services Help … more
- NBC Universal (Orlando, FL)
- …and experience of applicants, interviews candidates and makes primary recommendations to Service Desk Manager . Create and monitor training plans ... this during the recruitment process. JOB SUMMARY: The Supervisor, Service Desk role is accountable for supervision...to the entire staff. The Supervisor, Service Desk will also participate in a rotating " manager… more
- Wegmans (Owings Mills, MD)
- …ready to collaborate, develop and be leaders. As an hourly leader at our Customer Service Desk , you'll join a dynamic retail environment that's growing, with new ... then this is the role for you! What will I do? + Provide incredible service to customers and work hands-on with employees; operate lottery and That's THE Ticket… more
- Fotona (Irving, TX)
- … tickets to close. The Service Desk Agent will work closely with the Service Desk Manager , Field Service Manager , members of both the ... unparalleled quality, reliability, ease of use, and durability. Fotona is seeking a Service Desk Agent to join our team based at our US headquarters in Irving,… more